4/10 Poor
Roxanne
22 Sep 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Had I read the reviews on this property, I would not have chosen it. The room I had for the 2 of us was a large room with a full kitchenette. However, as we walked in, the dank smell of a musty room with dirty carpeting came to mind. The ottoman had a deep slash in the leather top, exposing the foam stuffing. The 2 queen beds were made with just a top and bottom sheet with no comforters nor blankets. Just the top sheet was all it had. We were given 2 bath towels but only 1 washcloth & 1 hand towel. There was a tissue holder with no tissue. There were no shampoos, no hairdryer. The bath tub was very scratched-up & dingy. We saw a couple of fleas in the room and realized this property advertised as pet-friendly (thus the fleas). When asked about an ice machine, the front desk clerk advised us that the refrigerator in our room had an ice maker. It did but it was turned off. After turning it on, we got 6 cubes of ice after 2 hours. Again, had i been a better consumer, i would have read the reviews and the property amenities more closely and chosen somewhere else to stay. There is no breakfast, the pool exists but is drained and off-limits. There's a fitness center but is closed and not working. Shame-on the management/owners. Even without amenities, at the very least, you should provide a clean and comfortable room with decent bedding and toiletries. These are the basics!
Roxanne
Stayed 2 nights in Sep 2024