4/10 Poor
Teresa
26 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a three-star property, but this is entirely inaccurate. It barely deserves two stars. It is extremely shabby and outdated. Examples:
-To access the elevator, you have to hold open a door while handling your luggage.
-The rug in the guest room is thin, worn, ugly, and feels disgusting on bare feet.
-The shower did not work properly, so that most of the water went in the tub. This is something that should be checked and addressed during cleaning, prior to assigning the room to a guest.
- Sound travelled from other rooms.
- The outdoor corridors are dirty and need new paint.
-The lobby is tiny and inaccessible - one must hold the door open if bringing in luggage, then descend s few steep stairs.
-The check-in staff was distinctly unfriendly and very slow and fumbling.
Expedia should change its rating of this hotel. It is entirely misleading. The hotel has 3-star room rates but offers less than a 2-star stay. Don't book a room here if you are looking for a comfortable 3-star hotel.
Teresa
Stayed 1 night in Aug 2024