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Krystal Grand Los Cabos - All inclusive

4.0 star property
4-star beachfront property near Costa Azul Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Food and drink
Altitude Junior Suite Ocean Front King
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    4 min walk
  • Palmilla Beach
    15 min walk
  • Plaza Mega Comercial Mexicana
    19 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    20 min drive

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San José del Cabo

On the beach.You'll be steps from Costa Azul Beach and within a 10-minute walk of Reserva de la Biosféra Sierra de la Laguna with a stay at this Costa Azul property. Paseo del Estero and Arroyo San José are also within half a mile (1 km).

What's nearby

  • Costa Azul Beach - 4 min walk
  • Palmilla Beach - 15 min walk
  • Club Campestre Golf Course - 4 min drive
  • San Jose del Cabo Art District - 5 min drive
  • Puerto Los Cabos - 6 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Zipper's - ‬8 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

4-star beachfront property near Costa Azul Beach
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness center, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

  • 429 guestrooms or units
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 58-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.03 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 511 out of 1826 reviews" "
Rating 8 - Good. 381 out of 1826 reviews" "
Rating 6 - Okay. 350 out of 1826 reviews" "
Rating 4 - Poor. 263 out of 1826 reviews" "
Rating 2 - Terrible. 321 out of 1826 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Stephany

Liked: Cleanliness
Great staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Devan L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, definitely recommend the suites with ocean view.
Stayed 6 nights in Aug 2024

6/10 Okay

ANILA

Disliked: Cleanliness, property conditions & facilities
In general rooms they been not clean very well Shower floor dirty,mirror not perfect clean The bed Under the bed was dirty The skirt was dirty of the bed or how do you say that The fridge was not full when we got the room The buffet was dirty Floor and table and table clothes When servers clean the tables They start with the clean the table and with same clothes they clean the chairs and they put that clothes in there pockets and start the routine with same clothes I saw that with my eyes
Stayed 7 nights in Aug 2024

2/10 Terrible

Jeniffer Njoroge

Disliked: Cleanliness, staff & service, property conditions & facilities
House keeping did not clean the rooms , replace clean towels, or soap and had to call every night to ask for towels, soap, and just basic things like water
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Aug 2024

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 5 star fancy resort. More of like a Motel 6 Mexican resort. Rooms were alright. We had to change rooms due to our air not working. Buttttttt the men working at the pools getting drink and food orders are incredible workers. Never found an employee without a smile on their face. Always willing to help where you needed it. Buffet had great options. Pepsi products only. It’s not close to anything so you’re paying for taxis everywhere.
Stayed 6 nights in Jul 2024

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had great shows at no charge. They had a 24/7 snack bar with great grab and go food. What we did not like was that our party of 6 adults 1 child were not able to be seated together at every meal even though there were empty tables. At the buffet & Italian restaurant some of the food was great some was average. We would definitely stay again.
Stayed 4 nights in Apr 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice but the room was close to a road there were insects. Good thing for time share they changed our room. The other room was nice but the air conditioning didn’t work. We called to get it fixed they never came. We were in the third floor but the elevator didn’t work so we had to take the stairs. The server in the restaurant had a bad attitude a when we got our food they never came back. The pool needs to be fixed and daughter cut her knee because a tile from the pool was loose. The server from the pool brought our food but we got very little food.
Stayed 8 nights in Jul 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
This is a smaller resort than I have stayed at prior. It is a local resort so more natives than travelers. Not all but a lot of servers feel entitled to tips of their desire. Pools were great. Food was average for a resort. Housekeeping was excellent. Kid friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing resort
Stayed 3 nights in Jul 2024

10/10 Excellent

Leila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a great all inclusive property. The resort is beautiful! Many dining options available. Staff were helpful and nice. (There were times I wish they spoke more English or I was better at my Spanish.) In terms of the room, we picked the room that had an outdoor mini pool for me and my husband. It was great because it was so hot in the other pools. So wake up early to claim an umbrella, shade, or chairs. One last thing, our Expedia concierge, Nicole, works at the resort. She was very helpful and supportive to us, checking on us daily, helped with making dining reservations for us and our 4 other friends. Thank you Nicole. We really relaxed in this trip!
Stayed 3 nights in Aug 2024

4/10 Poor

Leon

Travelled with family
Liked: Cleanliness, staff & service
This property has gone downhill over the years. This is my third time here and even from my last visit (1.5 years prior) the stay has lost value. Things that used to be included are now paid (teppanyaki grill) and they’ve decreased their free offerings For example in the Take a Bite cafe they no longer have free soft serve but rather paid gelato. Also they removed their free sandwiches and salads in lieu of only pastries. This presented a conundrum if you get caught between 11 and 12:30 when the restaurant is closed and the only option is to order food poolside starting at 11:30. In the room we were missing hand soap and no more free shampoo and conditioner and lotion. The only option if you forget these items is to buy at the store and they don’t even have lotion. In addition one of the reading lights was out of order which was not a dealbreaker but annoying. Most people may not care about these criticisms but I think the hotel experience is trending in the wrong direction. I definitely will not be returning to this property in the future which is sad because I always thought it offered good value for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Severa

Travelled with family
Liked: Property conditions & facilities
Some of the servers were not friendly enough to perform the job of service they kind of mad or unhappy the first day I ask for more water and they said they said it was a limit kind of confusing because I get all inclusive I did know that I had a limited
Stayed 6 nights in Aug 2024

2/10 Terrible

Janell

Disliked: Staff & service
Stayed 5 nights in Aug 2024

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Alona

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelled, dirty, limited dining, only few restaurants open, limitation snack and drinks. No entertainment and difficult to get service. Hidden fees on everything. Will not be back.
Stayed 6 nights in Aug 2024

8/10 Good

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Vaanii, Hayward

Disliked: Cleanliness, amenities, property conditions & facilities
Property or at least the room I was put in was old. They didn’t even have a lotion. Shameful to say and then the Buffet was terrible and I was not given the opportunity to eat at the restaurant when no one at Expedia mentioned that it would be the case because I was there for only one night. I could have paid $22 more to stay at a nicer all inclusive resort but I was misled by the pictures
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Nashat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After leaving a hotel down the road due to our horrible experience, we stumbled upon Krystal Grand and were immediately greeted by an angel representative from Expedia named Nicole. We discussed with her our troubles from a hotel we had booked for our family trip, and she immediately took us under our wing and helped us with booking at the Krystal Grand for the remainder of our stay. The hotel was truly gorgeous, clean, and AMAZING. It had an open lobby allowing for gusts of fresh air to flow during the high heat. The pools were clean and had comfortable seating for lounging and cabanas for rental. The staff throughout the facility, from room service to the pool bars and beyond, were INCREDIBLE and enhanced our experience further. The food was amazing and it was so easy to get into any of the restaurant options they had throughout the resort. The bar food was incredible and the service throughout is unmatched. Two managers were at our assistance with booking along with Nicole: Pedro and Mario. They all made every second of our stay pleasurable and comfortable. We booked a basic room and after hearing our troubles from the other hotel, they upgraded us to top tier ocean front rooms. Wow!!! Hotels should be taking note on the Krystal Grand and how they are operating for the comfort, class, and convenience for their guests. They all made me and my family feel like royalty and provided us an unforgettable stay and we can’t wait to come back.
Stayed 2 nights in Jul 2024

8/10 Good

Gurdeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, staff is great, awesome bars and great for kids activities. The restaurants are all great but found the buffet very limited in terms of food choices.
Stayed 7 nights in Jul 2024

4/10 Poor

Sanjit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was 31.5 degrees Celsius when we entered. After 7 hours the AC got it down to 28. We finally were able to change our room but they made it really difficult to do so. Nobody answed phone at reception because the one and only person working there was busy dealing with other people complaining. One guy who works reception doesn't even pretend to care. One evening we went for dinner and two of the restaurants were closed that day, which I have never heard of in all-inclusive resort, leaving really limited options. Some of the poolside recliners very dirty. The tray next to the drink dispenser at the buffet Never had glasses,so you have to hunt around and get creative to find something to put your drink in. Housekeeping sometimes replace coffee and water in the room and sometimes not.. The wing our room was in was close to Loud busy highway. You have to buy your own drinking water beyond the one bottle a day they give you, or don't give you. Our stay was cheaper than other hotels in the area, but I don't feel that the savings are worth it. Cross between resort and run-down motel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marlete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024