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Grand Matlali Riviera Nayarit

3.5 star property
3.5-star beach hotel near Playa Bucerias

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Matlali Riviera Nayarit

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Aerial view
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Superior Villa, 2 Bedrooms, Private Pool | Living area
Superior Villa, 2 Bedrooms, Private Pool | Living area

Reviews

7.0 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
  • Playa Bucerias
    3 min drive
  • La Cruz Sunday Market
    4 min drive
  • Marina Riviera Nayarit at La Cruz
    4 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    27 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Villa, 2 Bedrooms, Private Pool

Superior Villa, 2 Bedrooms, Private Pool

Superior Villa, 2 Bedrooms, Private Pool

  • 248 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Master Suite Private Pool & Terrace

Master Suite Private Pool & Terrace

Master Suite Private Pool & Terrace

  • 120 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

La Cruz de Huanacaxtle

Seaside stay .You'll be within 2 miles (3 km) of Playa Bucerias and 9 miles (15 km) of Nuevo Vallarta Beach with a stay here. Punta de Mita Beach and Nayar Vidanta Golf are within 12 miles (20 km).

What's nearby

  • Playa Bucerias - 3 min drive
  • La Cruz Sunday Market - 4 min drive
  • Marina Riviera Nayarit at La Cruz - 4 min drive
  • La Cruz Square - 4 min drive
  • El Tigre Golf at Paradise Village - 7 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Huichol - ‬10 min walk
  • ‪Cevicheria la Cruz - ‬3 min drive
  • ‪Tacos on the Street - ‬4 min drive
  • ‪Columba - ‬4 min drive
  • ‪La Ballena Blanca - ‬4 min drive

About this property

Grand Matlali Riviera Nayarit

3.5-star beach hotel near Playa Bucerias
Some rates at Grand Matlali Riviera Nayarit are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with umbrellas, sun loungers, and free beach club nearby. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Grand Matlali Riviera Nayarit and enjoy amenities like a fitness center.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. A complete renovation of Grand Matlali Riviera Nayarit was completed in March 2022.

Smoking is allowed in designated areas at this 3.5-star La Cruz de Huanacaxtle hotel.

  • 59 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2012
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Grand Matlali Riviera Nayarit offers 59 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Private picnics
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Free minibar

More

  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Matlali Riviera Nayarit

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Grand Matlali Riviera Nayarit Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 479 reviews" "
Rating 8 - Good. 131 out of 479 reviews" "
Rating 6 - Okay. 91 out of 479 reviews" "
Rating 4 - Poor. 61 out of 479 reviews" "
Rating 2 - Terrible. 61 out of 479 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That you have peace the rooms are around a lot of trees great place to rest and relax
Stayed 2 nights in Aug 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
this was our first time staying in this area. It was a nightmare. The front door did not work. Had to be replaced the lock. We had water dripping from the dining room and the main bedroom. The place was dirty no trash was ever thrown no beds wherever made outside where the pool was you could barely see through the glass protection. All inclusive was not all inclusive. We had one mill which was marinating in lamps. We basically lived off the snacks we bought at the airport. This was an all adults hotel. Woke up two days later to children’s splashing and yelling next to us. Daniel, the manager said sorry we had a wedding didn’t know where to put these families with kids. Daniel promised us a full refund as I was in tears two days later. Unable to leave due to high last minute flights upon arriving home we were told they were going to give us $400 out of our $4751 that we paid. Do not go here, you will regret it like we did. Hotels.com also did nothing. We are VIP members. We’ve been with them for years and paid them yet. They were unable to do nothing but give us back $200. Unfortunately, my time with Hotels.com has expired. And I will no longer be booking with them , after all these years never had any problems.com. Could not help us but keep our money. I don’t want to associate with them any longer. Again, beware of this hotel. Anything to eat costed us $50 one-way in a taxi. It was a nightmare. And prepare to handle your own Luggage once you arrive to the hotel
Stayed 7 nights in May 2024

6/10 Okay

John

Stayed 3 nights in Apr 2024

2/10 Terrible

Shea

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Food was terrible. We waited until 730pm to be checked in. The music was eh, the jacuzzi was not a jacuzzi but a barely warm pool. I will still with airbnbing and driving to the best local restaurants and nothing was infused with love in this experience. The tv was not smart and had no Netflix or any way to connect. Everything was mediocre at best. I was promised an extra night for the trouble and I still have not received this to make up for it.
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebramos el cumpleaños de mi esposo en el Grand Matlali Hills y fue la mejor decisión. La pasamos muy bien y Abraham hizo que nuestra última noche cerrara con broche de oro. Gracias Abraham! Mi esposo te agradece muchísimo ayudarle a terminar su celebración de una forma tan especial.
Stayed 4 nights in Feb 2024

8/10 Good

Dennis, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the resort is not near anything walkable. Dining options was limited to 1 place and that was the buffet. when trying to reserve the advertised restaurants, they were always closed. If you do not speak Spanish I would not recommend. you will just be frustrated.
Stayed 5 nights in Feb 2024

2/10 Terrible

Rene

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Rachelle

Stayed 6 nights in Feb 2024

6/10 Okay

Natasha

Stayed 1 night in Feb 2024

2/10 Terrible

Wendy, Portland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you decided to book here call ahead to find out what is actually available - this was NOT worth the money the food is only a buffet, no activities, no in room service like refill of sodas. I dont drink but doubt that is even worth the money. I would NEVER stay here again all inclusive is a lie and false advertisement and this hotel should not be advertising this establishment as an l inclusive.. The stove didnt work so couldnt even make something since the limited buffet was VERY limited. Spent more time on the phone and in the office trying to figure oout why things w3e3rent working even asked to go back to my originial room King suite because they didnt even heat up the pool on the terrace that I paid an extra $200 a night for. This whole place was a scam. All inclusive does not mean you sleep and eat buffet. NEVER WILL STAY AGAIN- staff could care less as well so convos went no where
Stayed 2 nights in Jan 2024

10/10 Excellent

John, Lethbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv didn't work , and have to call to clean up my room after second day , no place to seat and have some relax time in pool , No towels on side , realy bad poor service
Stayed 3 nights in Apr 2023

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well looked after and the staff were incredibly accommodating and friendly. The food and drinks were fantastic. The property felt extremely safe. I would highly recommend this property to groups looking for a relaxing vacation. There was no fighting over pool loungers or long waits for restaurants like I've experienced at other resorts. A couple of minor drawbacks: poor wifi reception, many of the listed amenities were not available during our stay, no room service available, and having to shuttle between buildings created some delays. There were also no hair dryers in the room so I embraced my either wet or extremely wavy hair for the duration. Overall, I would stay here again with no hesitation.
Stayed 3 nights in Apr 2023

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Most of the staff are very friendly however the organiza and management are very poor, this place has lots of potential and they can absolutely do better
Stayed 4 nights in Apr 2023

2/10 Terrible

Chad

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No adults only areas as advertised (under construction) Extremely limited dining hours and options No room service available at all. Dining area when open is likely a long hike away Arrived at the beach on the FIRST Shuttle in the am, got no umbrella, and no Towel... nor were any available all day. We just paid for them. Nightlife is virtually non existant here, and you will not have ANY option being so secluded, unless you uber somewhere (i suggest JAX in bucerias) There was a bit of locals activities at the bingo hall of an emty bar but it was all panish, every night. We had newer rooms that were comfy and clean, modern. But 2 of our friends had older/bigger rooms with private pools that definately werent maintained as well and both rooms needed to be cleaned/maintained before they would check in. When we arrived we were shuttled all around the roperty without maps, to different buildings.. had no idea where anything was, that we were in different buildings (after requesting during booking 3 months in advance to be in the same area) 2 of our bags were lost in the shuttling for 24 hours , because over helpful shuttle drivers were just grabbing bags and taking them. All in all we paid for 4 nights... only stayed for 2. If you are spanish speaking and have a family and want some bland limited menus at precise hours, this is your place. Definatly not for english speaking seeking adults only or socializing
Stayed 3 nights in Apr 2023

2/10 Terrible

JOSEPHINE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time on our stay. We were looking for something nice and relaxing and this place offered exactly that! Jorge took very good care of us each day we stayed at the pool and made us feel super welcome.
Stayed 4 nights in Mar 2023

10/10 Excellent

sheena a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Our room was suitable with our own kitchenet, and balcony. We had an amazing view of the ocean from our suite. Hands down the staff made our stay! Big shout out to Jorge who was beyond fantastic, Argentinea and Jesus were wonderful as well. All the staff were truly exceptional! Some day we will be back.
Stayed 10 nights in Mar 2023

6/10 Okay

Jorge

Stayed 3 nights in Mar 2023

2/10 Terrible

Joe L., Alhambra

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Mar 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Property is fine, but it is a long way from central PVR. Also, it’s very hilly, and a little difficult to navigate.
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Ilayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

8/10 Good

Saira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant.
Stayed 3 nights in Feb 2023

2/10 Terrible

Adam

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Check-in process was terrible, my room was dirty when I arrived, I was told there would be options to eat that there were not, the staff was rude and later told the other guest in my party my tip was only 50 pesos for taking us to the room although he did not carry out bags in.
Stayed 1 night in Feb 2023