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Quality Inn

2.5 star property
Hotel perfectly located for exploring Lockport

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Standard Room, 2 Double Beds
Reception
Exterior
Interior entrance
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
551 S Transit St, Lockport, NY, 14094
  • Four Seasons Players
    19 min walk
  • Aguacates Mexican Restaurant
    5 min walk
  • University Station
    23 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Lockport Hotel

Pool
Pet-friendly
Kids pool
Parking included
3.6 out of 5, Good, (175)
The price is CA $144
per night
CA $162 total
includes taxes & fees
8 Jan - 9 Jan
Lockport Hotel

About the area

Lockport

City center stay.You'll find Four Seasons Players and Big Bridge within 2 miles (3 km) of this hotel. Kenan Center and Allie Brandt Lanes are also within 2 miles (3 km).

What's nearby

  • Four Seasons Players - 19 min walk
  • Lockport Caves - 2 min drive
  • Erie Canal Discovery Center - 2 min drive
  • Lockport Locks and Erie Canal Tours - 3 min drive
  • University At Buffalo - North Campus - 15 min drive

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Panera Bread - ‬9 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Wendy's - ‬7 min walk

About this property

Quality Inn

Hotel perfectly located for exploring Lockport
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn offers 50 accommodations with safes and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 154 out of 599 reviews" "
Rating 8 - Good. 181 out of 599 reviews" "
Rating 6 - Okay. 115 out of 599 reviews" "
Rating 4 - Poor. 75 out of 599 reviews" "
Rating 2 - Terrible. 74 out of 599 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

LIZ

Room had old furniture Capet not cleaned stains on the walls bed just ok room was for handicapped people.
Stayed 1 night in Sep 2024

2/10 Terrible

Vikas kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero security staff, cheap breakfast options, dirty rooms with any bare lighting inside.
Stayed 2 nights in Aug 2024

8/10 Good

Joel

Stayed 1 night in Aug 2024

8/10 Good

Rachel

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was too dirty, the walls were stained, the blankets were dirty, the carpets were black, the bathroom didn't work, it had a strange smell, the walls were also broken, they changed our room to "a better one" and it was the same.I would never go back even if they paid me.
Stayed 1 night in Aug 2024

2/10 Terrible

sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, moldy and smelled. Stains on furniture and bedspread.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nice stay
Reasonable stay. Worth the money. No complaints!
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs were very comfortable. The hotel was quiet.
Stayed 1 night in Aug 2024

2/10 Terrible

Tetiana

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jun 2024

4/10 Poor

Timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Poor quality inn
Our hotel room was way overpriced. It was over $200 for one night where the “quality” of this quality inn was at about $75/night. The ceiling had a patch in the drywall, the ac unit barely kept the room cool, the tubs faucets weren’t secured to the wall. Overall the room was decently decorated but just in poor shape. Definitely not a great value. Would be fine if price was more reasonable.
Stayed 1 night in Jul 2024

10/10 Excellent

NELSON, Bridgeport

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

6/10 Okay

kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Atmanand

Liked: Amenities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Anitha

Stayed 1 night in Jul 2024

2/10 Terrible

Santhosh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator in the property and they assigned smoking room initially. Property appear to be old and not maintained well. Not worth for the money paid
Stayed 2 nights in Jul 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For
I booked cheap- and I guess got what I paid for… Lesson learned We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage. The breakfast waffle was yummy
Stayed 2 nights in Jun 2024

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024

2/10 Terrible

Umeshkumar

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we entered the premise, the staff looked sleepy and was not answering properly. Also the property condition was very poor. Breakfast was the worst. No bagel or cream cheese and bread was stale. The morning staff was also worst. when we entered the room, there was some wierd smell like the room and we had to turn on AC for and hour and then enter. everything was either not clean or was broken or half broken. Will never come her again
Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was aggressive and nasty… stated if i didnt like the pricenof the hotel imcould just check out.. immediately got very hostile when questioned about the room cost.. facility was very outdated and old looking.. smelled.. i didnt trust even drinking the tap water.. gross place
Stayed 1 night in Jul 2024