Arlo Midtown

4.0 star property
4-star hotel near Madison Square Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arlo Midtown

Rooftop terrace
Terrace/patio
Lobby
Serves lunch and dinner
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    8 min walk
  • Madison Square Garden
    8 min walk
  • Times Square
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

Room

  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Bryant Park is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 8 min walk
  • Times Square - 9 min walk
  • Broadway - 9 min walk
  • Empire State Building - 16 min walk
  • Rockefeller Center - 2 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 50 per day)
  • Secured covered valet parking on site (USD 80 per day)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3719 out of 5346 reviews" "
Rating 8 - Good. 1100 out of 5346 reviews" "
Rating 6 - Okay. 313 out of 5346 reviews" "
Rating 4 - Poor. 112 out of 5346 reviews" "
Rating 2 - Terrible. 102 out of 5346 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and quiet. The check in was easy and the people who checked us in were helpful and pleasant and fun
Stayed 1 night in Dec 2024

10/10 Excellent

Paul Ivan

Stayed 1 night in Oct 2024

10/10 Excellent

Amity

Liked: Amenities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Alia

Travelled with group
Good vibes and good restaurant and bar in the hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shonda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean the staff is very friendly. The cafe serves excellent coffee and breakfast and there is also a really nice bar. The room was small but this is NY and for the price the hotel was awesome. I would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great. Welcoming and easy going staff. Beautiful and clean hotel. Location is “close” to everything and just 2 blocks from subway
Stayed 3 nights in Sep 2024

8/10 Good

Cristi-Rae

Stayed 3 nights in Sep 2024

10/10 Excellent

Martin, Laval

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well located hotel with a great bar and restaurant. 7 min walk from Maddison Square Garden!
Stayed 2 nights in Oct 2024

10/10 Excellent

limor

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ofir

Stayed 1 night in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alejandro, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an amazing cute hotel! Loved my stay!
Stayed 3 nights in Sep 2024

8/10 Good

Kathleen

Stayed 3 nights in Jun 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Beth, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The staff are lovely! The room was clean and comfy. I will stay there again. The thing to remember is that the rooms with a single king bed are small, but great for one or two people. And if you need a refrigerator ask for one before you arrive.
Stayed 5 nights in Sep 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great front desk staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Jayan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to celebrate our 9 year anniversary. We loved the restaurant onsite. It was convenient location and they provide complimentary bikes to get around.
Stayed 3 nights in Jul 2024

8/10 Good

Lori

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Alex at the front desk is awesome, the rooftop bar is lovely, and the area is super convenient to get around Manhattan.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart, cool, clean, perfectly placed hotel in Midtown, away from the tourist hotspots but right in the mix with good access to subway stations. Staff were great, helpful but always just cool to chat to. Bar and cafe are great places to hang out and rooms were super clean and not as small as we were expecting. Views from the room and from the room top are lush.
Stayed 4 nights in Sep 2024

8/10 Good

Nikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean and modern. The only caveat is the location is in midtown manhattan and is pretty seedy after dark. During the day time it is fine to walk though.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katie

Stayed 4 nights in Sep 2024

8/10 Good

Hai Hao

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great stay at Arlo overall. Great service and convenient to transit and popular spots. Would have been better if the shower door didn’t have a gap so water wouldn’t leak to the floor though
Stayed 4 nights in Sep 2024