citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • Times Square
    3 min walk
  • Broadway Theatre
    4 min walk
  • New York, NY (LGA-LaGuardia)
    40 min drive

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 969 out of 1347 reviews" "
Rating 8 - Good. 263 out of 1347 reviews" "
Rating 6 - Okay. 64 out of 1347 reviews" "
Rating 4 - Poor. 32 out of 1347 reviews" "
Rating 2 - Terrible. 19 out of 1347 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Holly Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was very friendly and helpful. Hotel was clean and chic. Rooftop bar was fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katayun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Katayun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , clean nice helpful staff, beautiful interior design , inviting , bar and breakfast area was clean and good service.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a fun property when you want to be in the mix of it all and have easy access to the subway
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Best for solo travelers
Would consider staying here again if traveling solo, but the rooms are WAY too small for couples. Dreaded spending any amount of time in the room. The rest of the property was nice, however, with great lobby and roof spaces. Also perfect location for easy access to the subway and Broadway theaters.
Stayed 5 nights in Sep 2024

8/10 Good

Elitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located really a minute walk from Times Squares. Had a great top floor bar with great views. It’s a modern, but a quiet noise- no really good noise isolation. Breakfast is great price, but nothing fancy or exciting for non Americans. Great location comes with ability to walk to great coffee, bakery and restaurants. 46th street had a tons of amazing restaurants next to each other and it’s a short walk from/to the hotel. Staff is absolutely fantastic- friendly, quick and ready to help for everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Fantastic hotel.
Great location, super staff, simply fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

CURTIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 2 nights in Oct 2024

4/10 Poor

Upenyu

Stayed 3 nights in Sep 2024

10/10 Excellent

Cort

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very well located but they don’t clean the room definitely will help you out with towels but during the 4 days there was no cleaning service done.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My time in NYC
Have stayed in a CitizenM before so was aware how cosy the rooms were. Just right for me as a solo traveller. My only disappointment was I had a room at the side of the hotel so my view was the brick wall of the building next door. The staff were great and really helpful and the communal area in the lobby whilst basic was comfortable and suited my needs. Best bit for me was its proximity to the subway and theatres for the shows I had planned to see. Look forward to returning soon, thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Small room but had everything you needed. Great location…. minutes to Time Square and subway. Loved the iPad controlled room with different themes to choose from to make lights change fun colours and zen music in background. Nice lobby …very trendy .
Stayed 3 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room for a “see the city” stay. Nice amenities, friendly staff, comfortable beds, fabulous shower. Thank you Citizen M!
Stayed 3 nights in Sep 2024

8/10 Good

Erez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and fast check-in and check-out, design of the hotel lobby and rooms, hotel location, bar on the roof of the hotel. The room is too small, beyond sleeping it is not pleasant to be in the room, a feeling of claustrophobia
Stayed 3 nights in Sep 2024

4/10 Poor

Neil

Stayed 4 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Devona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin B, Key Largo

Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, amenities
I liked hiw the lobby was set up. Yes, the rooms are very small, but you have a relaxing environment in the lobby to do any business activities. Love the screen & blinds in the room. Love the pillows. Love how hard the bed is. Love the white cups. WIshes: Complementary water in the room. I dont want to drink tap water or go to the lobby to get water. Coffee maker w/Complementary coffee.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

J Ernest

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Enjoyed staying here?
Stayed 4 nights in Sep 2024