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Kixby

4.0 star property
Hotel near Herald Square in New York

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kixby

Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
Exterior detail
Lux King
View from property

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Herald Square
    2 min walk
  • 5th Avenue
    2 min walk
  • Macy's
    3 min walk
  • New York, NY (LGA-LaGuardia)
    24 min drive

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King

Lux King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hotel Hendricks
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1209)
The price is CA $421
per night
CA $548 total
includes taxes & fees
30 Nov - 1 Dec
Hotel Hendricks

About the area

New York

Heart of New York.With a stay at this Manhattan hotel, you'll be steps from Herald Square and Empire State Building. Macy's and Broadway are also within half a mile (1 km).

What's nearby

  • Empire State Building - 4 min walk
  • Broadway - 8 min walk
  • Times Square - 9 min walk
  • Madison Square Garden - 10 min walk
  • Grand Central Terminal - 13 min walk

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Toast - ‬2 min walk
  • ‪Cho Dang Gol - ‬1 min walk

About this property

Kixby

Hotel near Herald Square in New York
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 98 ft (USD 61 per day); discounts available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: USD 19.50 for adults and USD 19.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 822 out of 1179 reviews" "
Rating 8 - Good. 248 out of 1179 reviews" "
Rating 6 - Okay. 71 out of 1179 reviews" "
Rating 4 - Poor. 18 out of 1179 reviews" "
Rating 2 - Terrible. 20 out of 1179 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
i love it
Stayed 7 nights in Aug 2024

10/10 Excellent

Lesley, Picton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff
Stayed 5 nights in Aug 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location. Will return
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great experience at the Kixby. Responsive to our needs, conveniently located and a great balance between price and amenities. Would happily stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location - not too noisy in surrounding area. We walked to all the sites- around 30,000 steps each day but very convenient location. The shower was great and included rain shower head . Kixby gifts their guests a water bottle which was helpful and could be filled in their convenience room with selection of waters. Room was very clean and service was good. We did not have a view of the city with our room - which made the room fairly reasonable cost. We did not purchase breakfast as , instead. Can walk short distance to diner or multiple bagel shops - suggest Liberty Bagel. Would choose to stay again. Overall good experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just love the convenience of this hotel
Stayed 1 night in Aug 2024

8/10 Good

FLAVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but room for improvement
The room was great but... 1) no exhaust in bathroom. 2) air conditioning unit leaked water all over the floor, had to keep a towel on floor to catch puddle 3) safe did not work even after enginering came to the room to help
Stayed 3 nights in Aug 2024

8/10 Good

megan

Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place to stay in the heart of New York
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've stayed at around Times Square. Very clean a quiet with an incredible view of the Empire State building from the roof. The hotel is designed beautifully and the staff are very helpful. No complaints at all.
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s only a small thing but the town stairs bar feels souless , a big dark room . Thai could be a more of a family area and brighter.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kixby is a winner
Great location, spacious rooms, good bathrooms, nice beverage service. Good rooftop terrace (when not raining). Only flaws: small fitness center, electronic door keys a bit tricky to use.
Stayed 3 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for what we came for (MSG). The hotel was clean and our room was cleaned/restocked daily. The walls were extremely thin. You can hear every hall conversation door shut. The bed and pillows were less than desirable , I don’t think either of us slept well during our three night stay. The sheets comforter were cozy soft though. Staff was friendly and attentive, also very welcoming. They have a coffee bar from 1-5 each day with fancy coffee options. My bf love that.
Stayed 3 nights in Aug 2024

6/10 Okay

Zihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately the AC in my room broke and we had to switch to a different room at 2 am in the morning. The door of the new room was also broken, and we didn’t have keys for the new room and could not move freely within the building (you need the key to go to different floors and get water).
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2024

10/10 Excellent

William

Stayed 3 nights in Aug 2024

6/10 Okay

Elizabeth

Business traveller
Disliked: Cleanliness, room comfort
Below average
Really, really average. I would not claim this is a 4 star hotel. The pillows are AWFUL. They are so lumpy and clearly used hundreds of thousands of times. The bed is squeaky for me, a 130 pound woman just moving around by myself on it. The mattress is really old and sinking terribly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sakhib

Disliked: Cleanliness, property conditions & facilities
No good service
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms
Largest rooms in NYC. Spacious rooms, bathrooms a tad small but the room makes up for it. Great location near Penn. I would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Yves

Stayed 1 night in Aug 2024

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
The hotel is located in the center of mid-town, also near to the Penn Station. Jose as one of staff is amazing and so friendly. The whole experience at the hotel is enjoyable. It’s my go-to-hotel in NY.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

elvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The amenities were great. We used the complementary bottles and water machine on the daily
Stayed 5 nights in Jul 2024

10/10 Excellent

Bryhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time at the Kixby Hotel! Staff was great and helpful! I will come back to Kixby Hotel.
Stayed 3 nights in Aug 2024