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Sheraton New York Times Square Hotel

4.0 star property
Hotel near Broadway in New York

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Broadway Theatre
    ‪2 min walk‬
  • Carnegie Hall
    ‪4 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Central Park are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk
  • Times Square - 5 min walk
  • Radio City Music Hall - 5 min walk
  • 5th Avenue - 8 min walk
  • Rockefeller Center - 9 min walk

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Urbanspace W52 - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel near Broadway in New York
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 35-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1238 out of 3102 reviews" "
Rating 8 - Good. 797 out of 3102 reviews" "
Rating 6 - Okay. 525 out of 3102 reviews" "
Rating 4 - Poor. 266 out of 3102 reviews" "
Rating 2 - Terrible. 276 out of 3102 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gail K, Columbia

Travelled with family
Liked: Property conditions & facilities
They are not prepared for the crowds they had with Nwe Years Eve.

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was truly, a very nice stay overall -- the checking in process was less than acceptable. We stood in line for nearly an hour -- with only ONE counter person checking people in -- on a Friday, 2 weeks before Christmas!
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Stayed 1 night in Nov 2024

8/10 Good

BRITTNEY, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the room felt outdated.
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel. Great location, very fast elevators. The obly thing the can improve is the check in process. In peak times it forms a ver big line.
Stayed 7 nights in Oct 2024

10/10 Excellent

Juliet

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very center of Manhattan, walkable to theaters , 5th Avenue , Time square , subways and etc.
Stayed 4 nights in Oct 2024

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We first arrived around noon to find the check in line had about 50 people. After 30 minutes of no movement we left so we could get to our show ontime. When we returned at 10:30 we were told our reservation was cancelled. . This was a prepaid reservation. When i protesed i was finally told that i was being bumped to another hotel, because of my room type. And that I would be fine because the other hotel is "luxury." But at the same time the person next to me at the counter was given the same room type that I had paid for! Then I was told that the problem was that i had not checked in earlier. The person at the counter was very unpleasant. They then just walked away and didnt come back for 20 minutes! Eventually we were able to talk to the manager. But were still bumped. We were sent to the Luxury Hotel on 54th. Very nice hotel. But they also did not have the room type we paid for. They did upgrade us to a lovely room even though it was a king instead of 2 doubles. The Luxury is very nice,the staff was wonderful. I will not go back to the Sheraton again even though I have stayed there for 30 years.
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited an hour and half in line to be able to check in at 9;45 at night. One employee at the desk, who was working his butt off. He was kind- but he also said that this is a common occurrence. In the morning we checked out, and mind you this is in time square an international audience is to be expected. The lady checking folks out was working with a guest who clearly didn’t speak English, but she just wanted to know about the room charges. While both were frustrated, the person who worked at the Hotel screamed “ I’ve already told you ten times..” When she was a paying guest in a tourist area, use thinking skills. Get out a gooogle translator, do what you can for the guest in our country. I was so embarrassed for how overwhelmed and sad the woman (guest) looked. She sat down and cried by herself. It was just a terrible experience overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandro

Stayed 1 night in Sep 2024

4/10 Poor

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra Lou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great!
Stayed 3 nights in Oct 2024

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place is awesome very practical everything is 2 minutes away definitely will go back again highly recommend
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were clean, lobby was nice,.. But there’s no free wifi, except in the main lobby, so if you want wifi you have to pay for it Night staff weren’t very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Stayed 1 night in Sep 2024

2/10 Terrible

Sara

Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property because it had it charming atmosphere. It was not modernized. I don’t like modernized hotels. The staff was awesome!
Stayed 2 nights in Oct 2024

6/10 Okay

Chirag

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Aura Cristina Urribarri

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2024

2/10 Terrible

Fumi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Queen bed room but it was 2 bed room. The hotel is so old and the bath room was not clear. It doesn't worth the price at all!
Stayed 3 nights in Sep 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Walking distance to Central Park and Times Square. Staff was very helpful, nice and informative.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roscoe

Stayed 3 nights in Sep 2024

10/10 Excellent

Jan Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ronald De

Travelled with family
Liked: Cleanliness, amenities
Great location. Not so friendly staff. Rooms 6/10.
Stayed 2 nights in Aug 2024