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Sheraton New York Times Square Hotel

4.0 star property
Hotel near Broadway in New York

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    2 min walk
  • Carnegie Hall
    4 min walk
  • Times Square
    5 min walk
  • New York, NY (LGA-LaGuardia)
    36 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Crowne Plaza Times Square Manhattan, an IHG Hotel
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.1 out of 5, Very good, (2816)
The price is CA $1,116
per night
CA $1,344 total
includes taxes & fees
5 Dec - 6 Dec
Crowne Plaza Times Square Manhattan, an IHG Hotel

About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Central Park are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Times Square - 5 min walk - 0.4 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Grand Central Terminal - 2 min drive - 1.9 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬1 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Urbanspace W52 - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel near Broadway in New York
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: USD 35-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1160 out of 2884 reviews" "
Rating 8 - Good. 733 out of 2884 reviews" "
Rating 6 - Okay. 487 out of 2884 reviews" "
Rating 4 - Poor. 253 out of 2884 reviews" "
Rating 2 - Terrible. 251 out of 2884 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

BRITTNEY, Medford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that the room felt outdated.
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenient Times Square Location.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Obiely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very well located with friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for how close it is to Times Square, Central park, and a subway station. Breakfest was very delicious.
Stayed 6 nights in Aug 2024

8/10 Good

Alberto, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 4 nights in Aug 2024

2/10 Terrible

nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2024

8/10 Good

cole

Liked: Staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
The receptionists was just a little rude when explaining the $30 a day credit that was included in my overall price. So i missed out on redeeming one day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the central location of the hotel and enjoyed the fitness centre
Stayed 4 nights in Aug 2024

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad hotel, hard to believe given the Sheraton brand, number of starts the hotel has and what they charge per night. The rooms are completely outdated, smelled terrible, carpet as dirty as it can get, the furniture is damaged, has holes or it is chipped. They switched us to a different room, but it was exactly the same. The room wasn´t even cleaned properly, when we first arrived there was a plastic bag next to the window with some sort of powder in it, there were crumbs on the carpet, terrible. Water isn´t even complimentary anymore like other hotels that replace them daily, on arrival they gave us a couple of bottles and said that if we wanted it for other days, we could buy them in the gift shop. Staff wasn´t very friendly, even rude at times. We took pictures since a picture is worth more than words. We have stayed in about 50 hotels in different states and countries, and this one is one of the worst ones. It is very damaging to the Sheraton brand. We won´t stay again in this nor any other Sheraton hotel.
Stayed 6 nights in Aug 2024

2/10 Terrible

Susan

Travelled with family
Horrible customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco Javier Videla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 5 nights in Aug 2024

2/10 Terrible

kalpeshkumar

Travelled with family, Travelled with family and small children
1st room given nasty, 2nd one lot better but no hot water in shower
Stayed 3 nights in Aug 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was happy with the location of the hotel, however the room was very outdated and we were charged an additional $30/night that could only be spent within the hotel’s eateries. Every product was certainly overpriced.
Stayed 5 nights in Aug 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a bad experience
Stayed 2 nights in Aug 2024

6/10 Okay

Silvia

Stayed 1 night in Aug 2024

10/10 Excellent

Cassia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024