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The Customs House Inn

3.5 star property
Enjoy the free WiFi at this 3.5-star Pictou guest house

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Customs House Inn

Interior entrance
Exterior
Room, 1 King Bed
Exterior
Room, 1 Queen Bed | Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
38 Depot Street, Pictou, NS, B0K 1H0
  • Northumberland Fisheries Museum
    1 min walk
  • Caspers Gifts and Crafts
    3 min walk
  • Hector Heritage Quay
    3 min walk

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is CA $141
per night
CA $177 total
includes taxes & fees
8 Dec - 9 Dec
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About the area

Pictou

In Pictou .With a stay at this Pictou guesthouse, you'll be steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within half a mile (1 km).
View more Guest houses in PictouOpens in a new window

What's nearby

  • Northumberland Fisheries Museum - 1 min walk - 0.1 km
  • DeCoste Entertainment Centre - 7 min walk - 0.6 km
  • McCulloch Heritage Centre - 17 min walk - 1.5 km
  • Pictou Marina - 3 min drive - 1.7 km
  • Caribou and Munroes Island Provincial Park - 9 min drive - 8.0 km

Getting around

  • Stanfield Intl. Airport (YHZ) - 87 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪The Nest - ‬14 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪McDonald's - ‬3 min drive

About this property

The Customs House Inn

Enjoy the free WiFi at this 3.5-star Pictou guest house
WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly The Customs House Inn also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.

This 3.5-star Pictou guesthouse is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 1872
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The Customs House Inn offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pictou guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Grab bar in bathtub
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number RYA-2023-24-04021515187978586-38

Property is also known as

Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

The Customs House Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 328 reviews" "
Rating 8 - Good. 97 out of 328 reviews" "
Rating 6 - Okay. 23 out of 328 reviews" "
Rating 4 - Poor. 4 out of 328 reviews" "
Rating 2 - Terrible. 3 out of 328 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gertrude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handsome and handy to ferry
I highly recommend this place for the single traveller. Stay here just before boarding a morning ferry to PEI and you will spare yourself being gauged a hefty PEI accommodation bill for one night. If you don’t mind sharing a Queen bed with someone, it would be fine for two. However, this place should have some rooms with two twins since the rooms are big enough for this. I did not stay long enough to use the kitchenette, but it looked great! Very clean, but not enough pillows for more than one sleeper. Shower was hard to figure out but worked well.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage building, wonderful bed, close to everything and right across from the ocean. Hope to stay there again. There are stairs to the top floor, so if you can’t do stairs let them know you need a room on the main floor. I hope to stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, DAPHNE

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Beautiful old inn. Charming and quaint. On the waterfront. Reasonably priced
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique Heritage propertyclose to the waterfront.
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Xxrt
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience!Period appointed, clean , spacious and within walking distance of shops and great dining. Enjoyed feeling a part of historic Pictou.Highly recommended.
Stayed 4 nights in Aug 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot, nice rooms!!
Stayed 3 nights in Aug 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heritage building was unique. Bed was comfortable with good quality cotton sheets and great pillows. Ocean view was lovely. Beautiful, huge jet tub. Couldn’t figure out how to get the jets to work. Only things that I would suggest is to have more pillows, tea pods and bottled water.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and unique, clean comfortable room. Very much enjoyed our stay. Walking distance to just about everything.
Stayed 2 nights in Aug 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Pictou
Nice large room. Beautiful restoration of a historic property. Walking distance to restaurants and waterfront
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful historic building. Rooms were well appointed. Host was very nice and informative.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Jul 2024

8/10 Good

Roz

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the property. My only recommendation is to put a nightlight in Room 1C bathroom. Once I turned off the lights in the bedroom, it was very dark.
Stayed 1 night in Jul 2024

10/10 Excellent

Nikki

Stayed 1 night in Jul 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doug was very helpful from providing suggestions on places to explore to lending a pair of Scissors. Loved the size of the room. Liked the old building and how it was redone for current purpose.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
During last weeks heat wave it was nice having central air.
Stayed 1 night in Jul 2024

8/10 Good

Christian

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historical building. Everything as clean but dated. It was incredibly quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Christine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property is centrally located and quiet (Pictou is a very small place). There was no staff to welcome us (an envelope was taped on the door with our room key in it!) nor was there any information about restaurants, attractions in the area, etc Room and bathroom were tired (peeling paint, stained bathtub), the ac was terribly noisy and there was no way to adjust it…and finally, no bar, no restaurant, no breakfast…
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024