Nice staff for sure!!! The only positive for this hotel. A huge bathroom and pretty large room sound like a plus, but I would rather have a MOLD-FREE bathroom. The showerhead had mold and was absolutely ridiculous to use. I was the only one in the family who took a chance and showered (luckily, we went home the next day). The sink and faucet...well, do not wash your face with your eyes closed. Stains and/or footprints were everywhere (walls, doors). They did have a microwave and a fridge, which is unheard of for NYC, but NO coffeemaker, no water. The location isn't the best, but that was my choice, so it's OK. But if you are visiting for the first time and only for a few days, I would not recommend it. It is far from everything except the Hudson Yards. Nice people work there and the beds were clean!