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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
Hotel near Tower of London in London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Lobby sitting area
Front of property
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 2 Bedrooms

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • Tower Bridge
    7 min drive
  • Tower of London
    8 min drive
  • The Shard
    8 min drive
  • London (LCY-London City)
    32 min drive

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room

Twin Hilton Guest Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Living area

Hilton London Canary Wharf

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1104)
The price is CA $303
per night
CA $364 total
includes taxes & fees
12 Dec - 13 Dec
Hilton London Canary Wharf

About the area

London

Southwark stay.Your stay at this Southwark hotel places you within 3 miles (5 km) of Tower of London and Royal Observatory. O2 Arena and ExCeL Exhibition Centre are also within 3 miles (5 km).

What's nearby

  • Tower of London - 8 min drive - 4.7 km
  • St. Paul's Cathedral - 11 min drive - 6.4 km
  • O2 Arena - 15 min drive - 8.6 km
  • ExCeL Exhibition Centre - 16 min drive - 9.3 km
  • London Stadium - 16 min drive - 10.0 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬11 min drive
  • ‪Cafe Brera - ‬17 min walk
  • ‪The Grapes - ‬10 min drive
  • ‪Bread Street Kitchen by the River - ‬9 min drive
  • ‪Gaucho - Canary Wharf - ‬17 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

Hotel near Tower of London in London
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch Smart TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1101 reviews" "
Rating 8 - Good. 344 out of 1101 reviews" "
Rating 6 - Okay. 134 out of 1101 reviews" "
Rating 4 - Poor. 67 out of 1101 reviews" "
Rating 2 - Terrible. 51 out of 1101 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton docklands
Location excellent Free boat to canary wharf is brilliant
Stayed 2 nights in Aug 2024

10/10 Excellent

Varun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were professional, polite and very helpful- made us feel very welcome. The facilities were excellent especially the ferry.
Stayed 2 nights in Aug 2024

4/10 Poor

olivia

Disliked: Staff & service, property conditions & facilities
Dissatisfied
The hotel was dissapointing and overpriced. The room had no mini fridge/ coffee machine or dressing gowns. Booked a king room but it did not reflect the photos advertised online. The service in the bar was slow and there was no place to buy snacks/ drinks as the shop area was closed throughout our stay. Definitely overpriced for the quality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Everita, Salford

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Oluremi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access by car was quite difficult - lots of traffic. Parking at the hotel was good and not too expensive although the option of breakfast plus parking was not available.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location. Quiet and the free shuttle boat to canary wharf and then to Uber boats was the best way to get around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique vue et Ferry privé pour traverser sur l'autre rive. Staff ultra accueillant.
Stayed 3 nights in Aug 2024

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly attentive staff
The hotel is in a great location by the river with excellent views of Canary Wharf. The free boat across the river and the X20 bus make for food transport links. The room was clean and spacious. There is an excellent bar, restaurant and riverside terrace. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately had a horrible experience with the place we were intending to stay during our time in London. The Doubletree was an absolute oasis for my family. We were able to book a family room at the last minute and it met our every need and then some. At check in, the desk agent offered us late check out and delicious chocolate chip cookies. The room was perfectly appointed. Both breakfast and lunch were incredible. We enjoyed every moment of our stay and will stay again next time we are in London.
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Cleanliness
The hotel was decent and staff was really nice, but the room had a musty, dirty smell and the location was terrible. Although it was a few miles from main attractions, it took minimum 45 minutes to get anywhere with traffic and the fact that it was on the other side of the river.
Stayed 3 nights in Aug 2024

8/10 Good

PASCALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It is clean and has larger rooms. The hallways are small and the lift is tiny. If you are a tourist just know that you are a little farther away. There is a free boat that goes back and forth between both sides of the river. This is a hotel boat, but non hotel guests can pay to cross. Just show your reservation when crossing. You would be coming down from canary Warf if arriving from Heathrow … Elizabeth Line direct. There is a nice cafe on the north side. If you walk five to ten minutes you will be at Canary Warf with lots of restaurants. There is an Uber boat from Canary Warf to the main areas like Tower Hill. This will cost more to use ..I think it is 10 or more a trip. There is the C10 bus just outside the hotel front entrance and will take you right down to Tower Hill as well. Use google maps to get around and figure your best routes. Other than the distance and getting to the main areas it was a good hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Darren

Travelled with partner
Jonas on reception was very welcoming and helpful, always felt safe during our stay and great that we were able to use the ferry to go across the river. Room service was great as was the food and extremely yummy cocktails x
Stayed 4 nights in Jul 2024

8/10 Good

Claudia, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean. Love the outdoor dining option of the terrace.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend fetaway
The hotel was beautiful, all the staff were amazingly warm and friendly. The room was clean. We had a river view from our room which was lovely.
Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our family vacation while staying here!
Wonderful, Great service, nice breakfast, easy check in, and clean. Nice relaxing location! Moved to city on Uber boat, and was easy! Got to relax at hotel and then visit the busier areas of London. The carpet seamed either stained or a bit dirty though and the AC took all night to cool the room down, but all the good outweighs those little details! Would stay there again any time!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the ferry across the Thames to Canary Wharf
Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

Travelled with partner
Someone staying in the room they give us, took over an hour to find our room , staff sent us wrong place second time we were allocated a room . Really poor service when booking in
Stayed 1 night in Jul 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice stay after all, we love the family room so we can all stay together. it's free ferry if you stay in the hotel and about 10-15 mins walk to the Underground.
Stayed 5 nights in Mar 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choice was excellent.
Check in staff were lovely. Room clean. Breakfast choice was excellent. Staff friendly and helpful. Secure parking. Quick checkout.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay at the hotel. Hotel was lovely especially the outdoor area. The boat to Canary Wharf was perfect for getting around London too.
Stayed 2 nights in Jul 2024