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Red Roof Inn Syracuse

2.0 star property
Suburban hotel in Syracuse with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Syracuse

Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Combined shower/tub, hair dryer, towels

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6614 North Thompson Road, Syracuse, NY, 13206
  • Brooklawn Golf Course
    8 min walk
  • NBT Bank Stadium
    7 min drive
  • St. Joseph's Hospital Health Center
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HomeTown Inn by Red Roof East Syracuse

Pet-friendly
Parking included
Free WiFi
Air conditioning
2.5 out of 5, (1000)
The price is CA $77
per night
CA $90 total
includes taxes & fees
26 Dec - 27 Dec
HomeTown Inn by Red Roof East Syracuse

About the area

Syracuse

Near the airport.At this Syracuse hotel, you'll be within half a mile (1 km) of Brooklawn Golf Course and 3 miles (5 km) of Palace Theater. Syracuse University and Le Moyne College are also within 6 miles (10 km).

What's nearby

  • Landmark Theatre - 9 min drive
  • Syracuse University - 9 min drive
  • Destiny USA - 9 min drive
  • SUNY Upstate Medical University - 9 min drive
  • Carrier Dome - 10 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Cafe Kubal - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Burger King - ‬2 min drive

About this property

Red Roof Inn Syracuse

Syracuse guestrooms with free WiFi
There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Red Roof Inn Syracuse also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Syracuse hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Built in 1987
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Red Roof Inn Syracuse offers 114 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Syracuse
Red Roof Inn Syracuse
Syracuse Red Roof Inn
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Syracuse
Red Roof Inn Syracuse Hotel Syracuse

Red Roof Inn Syracuse Reviews

Reviews

5.8
Rating 10 - Excellent. 173 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 172 out of 1002 reviews" "
Rating 2 - Terrible. 269 out of 1002 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Marc

Travelled with family
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Red Roof Inn should be embarrassed at this location.1) holes/ cigarette burns in comforter 2) Hair on the sheets 3) one towel and tattered 4) Flies and cockroaches 5) Dirty and damaged walls 6) Numerous people on the outside landing smoking 7) Looks like people live here 8) Room smelt like antiseptic 9) spinkler broken 10) Front desk lady at 7pm was only acceptable thing.
Stayed 1 night in Aug 2024

4/10 Poor

Denise

Stayed 2 nights in Aug 2024

4/10 Poor

Pamella

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
2 day stay king room. No room service, 2 old flat hard pillows, no washcloths, 1 towel that was left the size of a hand towel, no service for the entire 2 day stay. Bathtub dirty with hair in tub. Asked for towels, washcloths and pillow and staff did not give us any. The guy at the service desk was sound asleep. Had to go purchase towels, washcloths and pillows. I would not recommend for this price
Stayed 2 nights in Aug 2024

2/10 Terrible

Debra

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in at 10:30 pm Sunday night, there were sketchy looking men in and out of the lobby, but ending their "business" or leaving when we walked in. The clerk greeted us with "What?" No 1st floor rooms available, but there's an elevator (smells of urine and pot). Open our 3rd floor door but theres a couple inside and a chain across the door. They emerge a couple minutes later and tell us they'll go speak to "her," absolutely no luggage or anything in hand. My husband went back to get another room, they never appeared. Clerk had no explanation but didn't seem surprised. Our next room smelled like cat pee, no bath towels, and the shower sprayed all over the bathroom ceiling, walls, toilet, everything. We checked out early (couldn't stand 5 nights of that) and Expedia says because they couldn't contact the manager within 72 hours, they cannot refund our payment for the nights we didn't stay. The whole property smelled dirty and enough people smoke (pot and otherwise) outside the non smoking rooms that it comes right into the room. It appears people living in their car park at the hotel. What a shame.
Stayed 5 nights in Aug 2024

2/10 Terrible

Petrit

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel in my life
Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Your staff tries, but need to step it up, no PJ's at work. Remote wasn't working (they replaced) BUGS in the room, leaky sink, floor felt dirty. Surrounding area not great, hotel needs work, its run down, look up, clean the mold. Again, bugs, not bed bugs, other bugs, might have even saw a mouse, it wasn't good.
Stayed 1 night in Aug 2024

2/10 Terrible

Marvin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The over night person working said Experian messed up and reserved 1 day only when Experian confirmed it was 3 days on their end. Even though EXPEDIA made the mistake, EXPEDIA would not fix it and relied solely on the hotel refund it. We were given a room by the night staff (incredibly rudely) then her shift ended and she left. The morning manager was there when we advised that we opened the room and it was used and not cleaned. She then refunded us the first day as well, and gave us another room (that had a roach on the ceiling). But at least she was nice and worked with us. The daytime manager was awesome. The night staff was being rude and EXPEDIA has not helped one bit with this. And EXPEDIA keeps not approving my review becauae they know they made a mistake and wouldnt fix it
Stayed 3 nights in Aug 2024

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
Unfortunately the overall condition of the Red Roof Inn in Syracuse was disappointing. There was a large area of Candle Wax dripped on the Floor, missing a Coat Hanger from one of the brackets, missing the Spindle for the Toilet Paper Roll and most alarming was seeing Cockroaches running across the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soft bed, good t.v.sceen...
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tv did not work, vanity lights out, sink drain broken and many bugs. Hotel refunded all our money and apologized
Stayed 1 night in Aug 2024

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
First, front desk agent was unprofessional, a friend or someone she knew was standing near desk, and they just continued their personal conversation while I was as trying to check in. Her phone received and a text, and instead of waiting til I was done checking in and not in area, she just picked it up to read, once again, while I’m there to check in. As a past AGM for a hotel, these unprofessional behaviors and having someone hanging out in the lobby, chatting is against policy. And when a guest is in the lobby checking or out, all attention should be aimed at the guest (not personal texts or calls). It’s rude, and make the guest feel unimportant. As a leader, you need to improve your standards. And the room had multiple fruit flies all around. There was hair in sink also. But hey, it’s a red roof inn.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

NAING

I like this
Stayed 1 night in Aug 2024

2/10 Terrible

Zahara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Thai

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was already used and there’s bed bugs!
Stayed 1 night in Jul 2024

10/10 Excellent

Jaysin

Stayed 2 nights in Jun 2024

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
low income housing placed in property. Loud noises/conversation late into evening. Exterior area filthy and room in poor condition. very uncomfortable bedding
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jordan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
You get what you pay for. The room is relatively clean but not perfect. The decor was updated. The room was small. No pool or other amenities. Staff were very friendly and helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024