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Executive Class at MTS Hotel

4.0 star property
4-star hotel near Broadway

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Photo gallery for Executive Class at MTS Hotel

Cafe
Exterior
Superior Room, 2 Queen Beds
Daily to-go breakfast for a fee
Lobby sitting area
Reviews
6.8

Popular amenities

  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
790 7th Ave., New York, NY, 10019
  • Popular LocationBroadway1 min walk
  • Popular LocationTimes Square4 min walk
  • Popular LocationRockefeller Center8 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)55 min drive

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Corner

Executive Suite, Corner

Executive Suite, Corner

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Manhattan at Times Square Hotel
Pet-friendly
Air conditioning
Gym
Breakfast available
2.8 out of 5, (4323)
The price is CA $498
per night
CA $636 total
includes taxes & fees
11 Jul - 12 Jul
The Manhattan at Times Square Hotel

About the area

New York

City center retreat .A stay at this Manhattan hotel places you steps from Broadway Theatre and a 5-minute walk from Broadway. Times Square and Radio City Music Hall are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 4 min walk
  • Rockefeller Center - 8 min walk
  • Grand Central Terminal - 19 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • 7 Av. Station (E 53rd St.) - 2 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Beast & Butterflies - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Ellen's Stardust Diner - ‬1 min walk
  • ‪Rosie O'Grady's - ‬1 min walk
  • ‪Urbanspace W52 - ‬2 min walk

About this property

Executive Class at MTS Hotel

4-star hotel near Broadway
There's a coffee shop/cafe on site. There's an onsite 24-hour business center. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at Executive Class at MTS Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 36 guestrooms or units
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Executive Class at MTS Hotel offers 36 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Secured covered self parking on site (USD 72 per night)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:30 AM: USD 5-50 for adults and USD 5-50 for children
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 50 for adults, and USD 5 to 50 for children
  • Covered self parking fee: USD 72 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Executive Class MTS Hotel New York
Executive Class MTS Hotel
Executive Class MTS New York
Executive Class MTS
Executive Class At Mts
Executive Class at MTS Hotel Hotel
Executive Class at MTS Hotel New York
Executive Class at MTS Hotel Hotel New York

Executive Class at MTS Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 109 out of 391 reviews" "
Rating 8 - Good. 101 out of 391 reviews" "
Rating 6 - Okay. 70 out of 391 reviews" "
Rating 4 - Poor. 45 out of 391 reviews" "
Rating 2 - Terrible. 66 out of 391 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yolande

Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only drawback I had was that we were on the 18th floor and the 19th floor they had it under construction, they had an incredible noise doing work, we called to complain and they told us that they couldn't stop, that's not right on their part because you don't go to a hotel for that
Stayed 3 nights in Dec 2023

4/10 Poor

Kathleen

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Christopher, Harrintgon Park

Travelled with group
Liked: Cleanliness, staff & service
I’ve seen some really bad reviews about this hotel and it really ain’t as bad as what people are saying. The lady that checked us in went above and beyond to ensure our stay was memorable. There is only 1 lift to the 18th floor but I never had to wait long for it to come. The room was comfortable and clean. The only downside is there isn’t any chairs/table in the room. No glassware, no fridge or any amenities that are useful. There was a little mold on the ceiling in the bathroom as well and the fixtures are a little worn. Other than that, the hotel was fine.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of hot water
My only complaint was no hot water for a shower in the morning!
Stayed 1 night in Dec 2023

6/10 Okay

Tonya, Grapevine

Stayed 3 nights in Dec 2023

8/10 Good

Mary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I was worried after reading the reviews of this hotel. My guess is many reviewers were comaring the price of the hotel to the luxury they thought it would pay for. The hotel was completely fine. The staff was great. The location was absolutely amazing. And the hotel ( we stayed on the 18th floor) was perfectly fine.
Stayed 1 night in Dec 2023

2/10 Terrible

victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This was the worst hotel I have stayed in. Families beware… there is literally no way to contact the front desk for anything. The room had more issues than it had amenities. The shower was unusable and had black stuff dripping by into it.. but I couldn’t get a hold of anyone to do anything by about it. When I went down to the front desk to address it, there were about 12 people in line and we had reservations. I called 5 times and was never able to get ahold of a front desk staff. I found a manager who said he was going to come talk to me, but never did. And what’s worse was we were on the executive level in the newly renovated rooms. I’d be scared to know what the unrenovated rooms look like… I have videos of the other broken items (bathroom door would not close at all, blinds would not open, broken drawers..) but I’m unable to upload videos.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in NYC
Worst experience in NYC ever!! Would never recommend that hotel to anyone, not even my worst enemy! Between bugs in the shower and flickering bedroom lights, that hotel is off my travel list!
Stayed 3 nights in Dec 2023

8/10 Good

Beatrice

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location
Helpful staff & great location. Rooms could use an update & mostly clean but maids & staff are willing to help in anyway they can to improve your stay. Would recommend staying here.
Stayed 2 nights in Dec 2023

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room on 18th floor. Clean, large, dual shower heads in bathroom, 2 king beds. Hotel failed to disclose they were doing construction on 19th floor. Why in the world would they be working all night? Banging, jack hammering sounds. Called to front desk at 130am and multiple times after that before my frustration left me no other choice but to go to lobby at 430am in my pajamas to complain! There were 5 others complaining about the same thing. Was moved down to 8th floor. While it was quiet the room was so dirty, the door didn’t close properly and it was a double bed. Complete downgrade from the 700 a night rate I had paid for! Manager promised to refund a full night and provide a discount on 2nd night. Upon returning from my vacation, said manager has been unresponsive to my email and calls. Terrible customer service! Only good about this hotel is the location. Walking distance to major tourism spots like time square.
Stayed 2 nights in Dec 2023

2/10 Terrible

Takshak

They canceled my reservation and Expedia didn't help me to relocate to different hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

mark

Liked: Cleanliness
Stayed 4 nights in Nov 2023

8/10 Good

Line

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel room and especially nice to have your “own” elevator to 18th floor. It was cold outside and the heat didn’t work at all! The lobby was busy every day and people in lines blocked the access to the elevators
Stayed 3 nights in Oct 2023

4/10 Poor

Ben, Germantown

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like it at all. Two of three Elevators were broken down for all my three days stay. People have to wait long line to get in or out. The front desk people was not accommodate to me which assigned me to a room far away from elevator even I had 10 pieces of luggage. So for all my three days stay, I only went down to the street level for two times.
Stayed 2 nights in Nov 2023

4/10 Poor

Hisham

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST SERVICE AND EXPERIENCE. The hotel is doing construction and failed to tell their guests! At 8:45AM they had drilling so loud we couldn’t hear each other talk. If I would have known, I would not have booked this hotel. They moved us to another room not at the executive suites and still you can hear the construction. They ended moving us yet again to another room that was definitely not 4 star quality. More like 2! They also gave us the wrong room key to another room while there was someone else’s luggage in it. Huge security issue! The people are the front desk were incompetent.
Stayed 4 nights in Nov 2023

2/10 Terrible

Raya

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Elevators were down upon arrival, delaying access to our room until 5 pm est. Room key didn’t work. Original room had not be cleaned. New room under construction floor without any notice or offered to move
Stayed 2 nights in Nov 2023

2/10 Terrible

Maxine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was too small for 4 people and there's no where to lay out and unpack your luggage. The room never got cool or comfortable, it looks like some black mold on the floor by the carpet by the window. My family and i chucked in on November 10th then on November 11th we went outside the hotel but couldn't get back to our room because all elevators to the 18th floor and above was broken/not working. We have to climb up them stairs to the 18th floor with a 3 year old child up and down in the meantime no sympathy or apologies from the hotel staff or management even as we check out early before the entire stay. November 11th the day of the broken elevators after climbing all 18th floors of stairs we came down once for dinner but missed a whole Saturday night of New York City time Square excitement because no one wants to go up and down those stairs anymore.
Stayed 3 nights in Nov 2023

2/10 Terrible

Sweety

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators did not work. Had to walk 18 flights of stairs with luggages. Room was not cleaned on the daily. No fresh towels. No air conditioning, and stuffy hot room with poor air ventilation.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Stayed 1 night in Nov 2023

8/10 Good

Lorena Maria

Stayed 3 nights in Nov 2023

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I reserved two rooms for our family trip. One room has no refrigerator and should ask the hotel. The hotel said that customer should ask to have a refrigerator. i have never heard this comment before. Also thermometer doesn’t work so the room didn’t come heat. Another room has cockroaches, horrible. I know the hotel location is perfect to trip for manhattan but there are many options not even this hotel. Parking lot is good but you should pay when in and out, very expensive. Only hotel pay the parking fee during nights. Please think about that to book this property.
Stayed 3 nights in Oct 2023

6/10 Okay

Samuel

Stayed 1 night in Nov 2023