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"The onsen (especially the open air bath) was beautiful, relaxing, clean, and well managed. The staff were extremely helpful and the room was clean and comfortable. I would absolutely recommend for your stay."

"Very big hotel with open calm spaces to relax and enjoy music and a buffet of coffee tea and small snacks - felt like I could really unwind. Just a small note that English is not a language the staff speaks, so need to brush up on a little Japanese or rely on those Google translators ! But all are eager to please, and it’s a pleasure to experience the politeness and customer care of their culture. Their dinners are very authentic and delicious. Onsens are wonderful with very clean atmosphere."

"Great location. Near attractions. Good dining experience"

"Amazing Onsen experience. Staff is friendly and helpful. "

"This hotel is the best value in the area and just a 12min drive to Niseko Hirafu ski area. We stayed in the hotel section (as opposed to the pods), in room 125 that sleeps 3. Our room was comfy, quiet and clean. Lots of socializing going on in the common area but you couldn't hear it from our room. Bathrooms and showers are shared, but were clean and never that busy. Spa wasn't anything fancy, but a really nice place to soak after a ski day and it is open round the clock, just closed for cleaning at 10am. The front desk workers spoke good English and were very welcoming. Breakfast is so good but quite expensive, especially given what a good value the hotel is otherwise. You are next door to a minimart and grocery store, so we just stocked up there and kept food in our fridge (not sure if the individual pods have fridges, but our 3person room did). Hotel has plenty of free parking, and a shuttle if you need to get around without a car. Large locker room for ski equipment is a really nice touch. PS If you book through hotels.com, it will tell you that you can change your booking without any penalty up until a certain date, this is not entirely true. Hotels.com will CANCEL your booking without penalty, then make a new booking with your change. If all units at the hotel are full, this is risky. Someone else could snag your canceled booking during this process. I paid for 2 days I didn't need bc I didn't want to risk losing it, as every hotel in the area was full."

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."