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"Sofia from front desk does outstanding job, many thanks for everything "

"It was very close to the airport and Holiday Inn had a shuttle. The staff were nice and helpful. The free breakfast had good choices. "

"The resort was really lovely. Rooms were well maintained and clean. Staff were so friendly and kind. We would go back again "

"This is my 2 nd stay, i came last year. First, the staff are all very helpful, and nice. The rooms are nice, they have a great pool and tables, around. They serve a free breakfast, and they have a nice restaurant on premises. I also like this spot, because of its location. Location Location Location! It’s close and walking distance to other restaurants and a market. In the evening, the shuttle came and picked me up, from the airport. What a peace of mind. This will be the place i stay , when i arrive in san jose. A sincere thank you, for all the staff that helped me. "

"Pool staff were great. Buffet was excellent with lots of food choices. It was nice not to have reservations for specialty restaurants."

"I really loved the staff and I did enjoy the resort but there are a few things that need attention. I like that you can go to the other Rio resort as well. I will say the buffet was great for breakfast and lunch but at dinner time it was not so great. The seating was a little unorganized at the buffet for breakfast, lunch and dinner. Some people would just be told to sit anywhere and there would be someone sitting there already so it caused some confusion and frustration with some guests. The A La Carte restaurants were not explained properly at the front desk. We were told to go at 530pm to make the line and then we would receive a beeper to come back when a table was ready but that was not the case at all. We needed to go back once they opened and see if they had any tables for the night. The pool bar staff (Calero, Christopher and Richard) were amazing and the drinks were always on point. Pool entertainment was good. Naye always made her way around talking to everyone and I loved that she was so personable. Night shows were pretty good. The room was cleaned everyday but our TV did not work. I called a few times and went to the front desk several times and no one ever came to fix it. The beach was a black sand beach and wasn’t too pretty. The amount of solicitors on the beach was insane! We walked down there once in our 6 day stay and that was enough. I would definitely go back and give it another try. "