6/10 Okay
Stacey
25 Mar 2024
Liked: Cleanliness, room comfort
3 star not 4
Best thing about the hotel was the location. It's perfect for heading to Miami Beach and close to the shops and restaurants. The pool was also lovely, although could do with a refurb.
The hotel itself is nice, just needs some updating. Like the showers in the room - not good at keeping temperature and wobbling off the wall.
We also got stitched up with over £100 bill at the end of our stay for breakfast, something we were led to believe by reception was free for us if we used the vouchers they gave us (which we did).
Overall the hotel is a 3 star not a 4. Could do with an update and the staff need more training to make things clearer to guests.
Stacey
Stayed 3 nights in Mar 2024