Universal's Hard Rock Hotel

4.0 star property
Family-friendly 4-star hotel near Universal CityWalk

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December 2024
January 2025

Photo gallery for Universal's Hard Rock Hotel

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^) | Living area
Outdoor pool, cabanas (surcharge), pool umbrellas
Point of interest
Lobby lounge, pool views, open daily
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
5800 Universal Blvd, Orlando, FL, 32819
  • Universal Orlando Resort
    6 min walk
  • The Palm - Orlando
    3 min walk
  • Orlando Station
    11 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

Suite, Non Smoking (Future Rock Star Suite) (FREE Universal Express Unlimited^)

  • 74 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking (Hard Rock Club) (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (The King Suite) (FREE Universal Express Unlimited^)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View (FREE Universal Express Unlimited^)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View (Mobility) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Orlando

Florida Center stay.Within a 15-minute walk of this Florida Center hotel, you'll find Universal CityWalk and Universal Studios Florida. Universal’s Islands of Adventure and Universal’s Volcano Bay are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 6 min walk
  • Universal CityWalk - 11 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪Red Oven Pizza Bakery - ‬13 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly 4-star hotel near Universal CityWalk
As a guest of Universal's Hard Rock Hotel, you'll find an outdoor pool, a waterslide, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5995 square feet (557 square meters) and includes a conference center. Early theme park entry, express theme park tickets, and a vending machine are also featured at the family-friendly Universal's Hard Rock Hotel. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 650 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Universal's Hard Rock Hotel offers 650 accommodations with iPod docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33.00 per night; includes in/out privileges)
  • Valet parking on site (USD 42.00 per night)
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-40 for adults and USD 5-20 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Beach volleyball
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 42.00 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1003 reviews" "
Rating 8 - Good. 165 out of 1003 reviews" "
Rating 6 - Okay. 74 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jo

Liked: Staff & service, amenities
We usually love our stay at Hard Rock but this was a little disappointing. We requested a quiet room, however we were put in a room directly above the big air conditioning units which ran all night. We could sleep with ear plugs in, so didnt request to move but having requested a quiet room we were a little surprised! The room itself was also a bit tired looking and shabby which again is unusual for Hard Rock.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaz

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Service and hospitality was incredible!
Stayed 4 nights in Sep 2024

10/10 Excellent

Philippe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rivera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful. Pool is awesome. Service is great. Staff is super friendly. BUT the furniture in the room looks outdated and worn.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, killer pool, that had entertainment, fun and games for kids to adults! It’s a must go, especially for the parks!
Stayed 1 night in Sep 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel, could use renovations. Amenities and universal fast passes are great. Very nice pool area.
Stayed 1 night in Jun 2024

10/10 Excellent

Howard

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Nice atmosphere. The water taxi is soooooo nice!
Stayed 1 night in Sep 2024

10/10 Excellent

jeanette

Stayed 6 nights in Sep 2024

8/10 Good

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get told that first floor was pet floor
Our stay was great as usual until the dogs down the hallway started barking against one another like a barking war. When we checked in we were told that if we wanted a first level room that it was ready now. This being 8:30am on check in day. So we said absolutely so we had a place to rest halfway through the day. Come to find out, the first floor is the pet floor. First issue, when we checked in, and my wife was told about the room availability, we were never informed that the first floor was the dog floor. Second, if we would’ve known that the first floor was a pet floor. We would’ve never opted into getting into our room early because my wife and I have severe pet allergies. After a very unrestful night of sleep, my wife and I decided to check out early, and just park our car back over at the garage cause we didn’t want nothing to do with the hotel since they fell to tell us that we were on the pet floor. We have stayed here before and have never had an issue. However, when you go to check into a hotel , if there is a pet floor, there should be a right to know for the customer while checking in. Because of my wife’s allergies, she was not able to sleep at all that night. Therefore, we had a very expensive TV to watch and that was it. the manager addressed in the morning and things were taking care of other ways. Hard Rock is a great hotel because of the pool, the environment, and the food at the resort. However, not being told about the pet floor was inexcusable.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as alway. Walking distance to all the fun.
Stayed 3 nights in Sep 2024

8/10 Good

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience but such a trek with cases to the car in the self park areas - we just wanted to pack everything into the car and head to the parks.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent place to go with or without kids! Staff is more than friendly and courteous . Everything is clean. And service is prompt. The only thing that is so small to me but may affect someone else differently is our phone in the room didn’t work a few times I thought to order room service but couldn’t because the line was not functioning. Like I said a very small thing to me didn’t matter we just went out to eat instead. Other a phenomenal experience!!
Stayed 4 nights in Aug 2024

10/10 Excellent

callum

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
Staff were brilliant from the moment we stepped in the front door, could not have been more helpful. The hotel was pristine and it was a pleasure to stay there. I will certainly be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lissette

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024