Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Lobby
Swim Up King(18+only)
Poolside bar
Beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Air conditioning

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Lindomar Beach
    ‪10 min walk‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 44 sq m
  • Sleeps 3

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 44 sq m
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

Double

  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 44 sq m
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 9 min walk
  • Los Muertos Pier - 3 min drive
  • Malecon - 5 min drive
  • Playa de los Muertos - 10 min drive
  • Garza Blanca Beach - 11 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Spa tub
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 805 out of 1273 reviews" "
Rating 8 - Good. 257 out of 1273 reviews" "
Rating 6 - Okay. 110 out of 1273 reviews" "
Rating 4 - Poor. 60 out of 1273 reviews" "
Rating 2 - Terrible. 41 out of 1273 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a beautiful stay!
Stayed 2 nights in Oct 2024

8/10 Good

peer

Stayed 5 nights in Oct 2024

10/10 Excellent

Jerry Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fan5astic
Stayed 10 nights in Oct 2024

8/10 Good

Dzung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 4 nights in Oct 2024

8/10 Good

VY

Travelled with group
Beautiful beaches, clean and nice beach chairs, clean pools
Stayed 4 nights in Oct 2024

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fist time in hotel ziva Puerto Vallarta and it was fantastic. The hotel is very clean. The food is very good with lots of different food choices . The staff are amazing and made sure we were always taking care of. During our stay we had the pleasure to meet Damon and Fernanda, representatives for the Playa collection. Fernanda and Damon are so friendly and easy to talk to. Damon even went above and beyond to help us ship a package back home. We are so glad to have met such good people. We will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arcelia

Stayed 3 nights in Jul 2024

10/10 Excellent

Jon Michael, Wichita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach that is accessible only to Ziva guests. Great food and excellent staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! We had great service, and everything was clean. The food at the buffet and restaurants exceeded our expectations! Salvador in the entertainment department stood out for going above and beyond doing his job, as well as Kevin the lifeguard. Thank you for having us, we will be coming back!
Stayed 6 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third visit to this property. The people here are so friendly and attentive. And the property is beautiful! Best beach in PV!
Stayed 6 nights in Oct 2024

10/10 Excellent

Steve Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful anytime we had a question or need. The rooms were great and allowed a chance to get away for a siesta if you want to. The food was amazing in every restaurant on the resort. We will definitely be coming back for another visit.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 5 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was one of the things we enjoyed the most followed by the wonderful service and lovely beach and pool. Truly a wonderful experience!
Stayed 6 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. The food was absolutely delicious. The pleasant staff was the very best.
Stayed 6 nights in Oct 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the warm and inviting atmosphere
Stayed 6 nights in Oct 2024

10/10 Excellent

DEMETRICE SCHANTELL

Travelled with group
Staff was very nice and pleasant. Brenda (the lady that books the dinner reservations) is very nice. They took good care of us. The food is exceptional and they are not stingy on the alcohol beverage's. The lights went out three times for a short period of time but, definitely not a deal breaker.
Stayed 4 nights in Oct 2024

6/10 Okay

Kinh Si

Travelled with family
Liked: Staff & service
It was average for food options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very friendly. Would come back again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael David, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Toni Lynn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Nathan A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and the food was delicious
Stayed 5 nights in Oct 2024

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, room comfort
Beware: Staff Fails to Secure Guest Belongings
During my stay, I left a valuable gold chain in my room. After housekeeping cleaned the room, the chain was missing. I immediately contacted management and security, but unfortunately, it was not recovered. What disappointed me most was how the situation was handled — rather than helping me resolve the issue, management seemed more focused on shifting the blame. To add to the confusion, I found a note in my room offering someone else 30,000 Hyatt points as compensation for a similar issue. When I brought this to their attention, management quickly took the letter, claiming it was meant for another guest. If you're concerned about the safety of your personal belongings, I would recommend reconsidering staying at this property. My experience has left me questioning the level of security and accountability provided here.
Stayed 3 nights in Oct 2024

8/10 Good

Kinita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was under under renovation, our room was clean, fairly quiet relax. The best food is in the buffet by far. Different options for pools. We did stay on the 20th floor and the penthouse was above us and had a leak, but the staff was quick to move us an accommodating. As soon as you check in, there is a push for sales for Hyatt program . They will give you a free spa or something like that if you’re interested.
Stayed 3 nights in Oct 2024