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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Outdoor wedding area
Nightclub
Standard Room, 2 Double Beds
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    4 min walk
  • Puerto Mágico
    5 min walk
  • Cruise Ship Pier
    6 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    12 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Pool
Crown Paradise Golden Puerto Vallarta All Inclusive
Pool
Hot tub
All-inclusive
Spa
3.6 out of 5, Good, (1605)
The price is CA $264
per night
CA $314 total
includes taxes & fees
2 Dec - 3 Dec
Crown Paradise Golden Puerto Vallarta All Inclusive

About the area

Puerto Vallarta

On the beach.With a stay at this Hotel Zone property, you'll be steps from Cruise Ship Pier and Puerto Mágico. Cruise Ship Terminal and Playa de Oro are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 4 min walk
  • Puerto Mágico - 5 min walk
  • Cruise Ship Terminal - 7 min walk
  • La Isla - 14 min walk
  • Malecon - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Outback Steakhouse - ‬9 min walk
  • ‪Tacos Candora - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Monkey Business Puerto Vallarta - ‬9 min walk
  • ‪Tacos Mario - ‬1 min walk

About this property

Crown Paradise Club Puerto Vallarta All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 3.5-star Puerto Vallarta property is smoke free.

  • 341 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a spa tub. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Spa tub
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to renovations, Kids Water Park will not be available from August 26, 2024 to September 10, 2024.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 251 out of 1002 reviews" "
Rating 8 - Good. 264 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 148 out of 1002 reviews" "
Rating 2 - Terrible. 144 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying at this hotel at all costs. They have a terrible customer service. When we stayed we got moved from our room about 3 times because the AC in the room did not work and the second time we got moved because the shower was clogged and third time because there was bed bugs on the mattress. Not to mention the food, the food was terrible in the buffet, the staff are not very clean and do not follow cleanliness. The restaurant option is ok but you have to reserve by 9 and it’s not convenient. This hotel is very expensive for what it is. Save your money and book yourself a nice hotel like Riu or such. Lastly I saw safety hazards by the pool there were multiple shoes just left by the pool this could easily trip people. In a nutshell avoid this jungle.
Stayed 6 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Artan

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jul 2024

6/10 Okay

veronica

Stayed 5 nights in Jun 2024

4/10 Poor

Admir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children
Estube 4 dias y mi aire acondicionado nunca fueron arreglarmelo
Stayed 3 nights in Jul 2024

2/10 Terrible

Yecenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our A/C was out our entire stay even after they switched us it still didn’t work
Stayed 4 nights in Jul 2024

8/10 Good

Curtis David

Stayed 11 nights in Jul 2024

8/10 Good

Efrain

Stayed 4 nights in Jul 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Paradise Club Hotel A Disappointment
Our stay at Crown Paradise Club Hotel in Puerto Vallarta was the worst hotel experience we've ever had. The hotel is old and in need of renovation. Our room was infested with roaches and far below acceptable standards. Customer service was terrible. Despite advertising all-inclusive and 24-hour room service, the phone didn’t work, and our room service requests were ignored. The most disturbing part was when a staff member walked into our room unannounced while we were sleeping, and again when I was in the bathroom, showing a blatant disregard for our privacy and safety. Dining conditions were equally appalling. Hundreds of fruit flies swarmed the buffet, making it clear that hygiene practices were not followed. The staff were unfriendly and unhelpful, with language barriers exacerbating the issues. In summary, the Crown Paradise Club Hotel failed on almost every front, making for a vacation we were eager to end. This hotel does not meet basic standards of hospitality, and we strongly advise against staying here until significant improvements are made. Choose another hotel that values its guests and adheres to basic hospitality standards.
Stayed 6 nights in Jul 2024

10/10 Excellent

dublas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandra, yuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this location. We LOVE IT!!! Staff are amazing (Juan, Jose @ La palapa). Our housekeeper (Yessenia) She was amazing and friendly very detail in cleaning every day. If you choose this location there’s 3 restaurants to eat fine dinning. You need to make up reservations by 9am. (French, Italian, Japanese) formal dress code.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tristan Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was out dated. Overall great place for families.
Stayed 7 nights in Jul 2024

2/10 Terrible

Melanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room and it’s so outdated and small. The room has no views (well the parking lot) and is covered in bugs crawling on bed and in bags. We had to check every single bag before we left. The resort is outdated too, the buffet food was mediocre. Didn’t get to try the restaurants as it was formal wear and you also have to book at 9am. Definitely not what we expected from the photos on the website. We only stayed 2 nights instead of 8!
Stayed 8 nights in Jul 2024

8/10 Good

Jana Andrea Binala

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few minutes away from the city and the airport which was great. Hotel’s a little outdated but it was still okay. Pool’s were clean. Food was great. Overall, it was a wonderful stay.
Stayed 6 nights in Jul 2024

4/10 Poor

Laura R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of maintenance. Rooms are falling apart. Appliances super old and ac not working properly. Reports were made and no one took care of the issues.
Stayed 5 nights in Jul 2024

2/10 Terrible

Anibal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First the changes to an “upgrade room” the ac didn’t work the bathroom door hinge was broken so the door didn’t closed, the fridge was leaking water all the way to the kitchen almost slipped and fall, the mini bat was never stocked until you called and ask for it. They kept saying the will fix the ac and two days later they finally sent someone to realized that we were telling the truth finally two days later the switch us a room where the ac worked but the mini fridge didn’t work, finally before we are ready to leave the room was ok. The buffet have the same food for 4 days you supposed to make reservations for the other restaurants at 9am but at 9:03am you won’t find more reservations so we are the same buffet food for 4 days. The house keeping lady was really nice she actually took good care and all the buffet servers were awesome that was pretty much it. I will definitely never comeback to this place, don’t let them fool you with the pictures on the website the place definitely don’t look like that at all
Stayed 4 nights in Jun 2024

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Mary Ann Catherine Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast balcony every morning
Stayed 7 nights in Mar 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My number one complaint is the air conditioning in the rooms. It is over a 100° during my stay there. They move me to 2 different rooms. And the AC was not working, it was horrible. Need a lot of maintenance. They need to remodel the rooms. They're outdated stuff's broken. I will never stay there again
Stayed 3 nights in Jun 2024

8/10 Good

Karina

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was great. Had a lot of entertainment for the kids. We got a family room. The bed for our kids had bugs and they changed our room on the day of check in. The second room the AC didn’t work so we had to change rooms again on the second day. They can do slightly better in cleaning the rooms.
Stayed 7 nights in Jun 2024

4/10 Poor

Laraine Marie, Calgary

Travelled with family and small children
This place has seen better days. It’s old and tired and you get what you pay for. In the seven days we were there the room was serviced three times at most. I had to ask for clean towels several times. The furniture in my room was ratty, drawers and doors wouldn’t open or stayed closed. It’s great fun for kids but leaves a lot to be desired for adults. The food was less than second rate.
Stayed 7 nights in Jun 2024