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The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly)
Property grounds
Front of property
Free daily continental breakfast
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
820 White St, Key West, FL, 33040
  • Duval Street
    12 min walk
  • Ernest Hemingway Home and Museum
    15 min walk
  • Key West Lighthouse and Keeper's Quarters Museum
    15 min walk
  • Key West, FL (EYW-Key West Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Ash Cottage Suite

Ash Cottage Suite

Ash Cottage Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

  • Sleeps 2
  • 1 Double Bed

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About the area

Key West

Heart of Key West.Within a 15-minute walk of this Key West Historic District guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. Southernmost Point and Mallory Square are also within 2 miles (3 km).
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Duval Street - 12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Southernmost Point - 3 min drive - 1.9 km
  • Smathers Beach - 4 min drive - 2.5 km
  • Mallory Square - 4 min drive - 2.3 km

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at the pool bar. Free breakfast is served daily. An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.
  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanje

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location as well, will stay again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a quick weekend trip to Key West and wanted somewhere that we could take our dog with us. This place was convenient, reasonably priced and accepted pets. We really enjoyed our weekend here and will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but was a very nice place. Friendly fella at the front desk. Pool was clean. Room was clean. Breakfast was good too. We would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, brought my pup for his birthday, for a lil staycation!!! Absolutely loved this property!! Super cute, great price, very nice staff, a lil pool bar, with liquor for a great frozen marg!! Didn’t know it but they also had bikes on property to rent, 18bucks for 24hrs!! I have found my new spot in KW that’s pet friendly!! Love this place!!
Stayed 1 night in Aug 2024

10/10 Excellent

Kadesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
We needed a room with light accommodations for one night. J offered myself and my husband a petite suite. Everything was amazing including J and her staff. The breakfast was a plus. We plan to stay here for our future trips.
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shannon

Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Edith

Travelled with family
I was very surprised to find the admitting staff to be very rude and unhelpful
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Is ok for one night stay
Stayed 1 night in Aug 2024

6/10 Okay

ARMANDO

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana teresa

Travelled with partner
Liked: Amenities
Just gorgeous!!! Very clean and the breakfast was amazing! Will definitely come back.
Stayed 1 night in Jul 2024

8/10 Good

Adam Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute. We were upstairs and the air conditioner was struggling so they were able to get us a couple fans, which helped a lot. We had a very nice time there.
Stayed 4 nights in Jul 2024

10/10 Excellent

Aaron

Stayed 1 night in Jul 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Stayed 1 night in Jul 2024

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Magali

Liked: Property conditions & facilities
Buena ubicación y muy limpia la habitación. Gracias!
Stayed 1 night in Jul 2024