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The Palms Hotel

3.0 star property
3-star Victorian guest house near Duval Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palms Hotel

Deluxe King Room (Not Pet Friendly)
Free daily continental breakfast
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen
Property grounds
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Pool
  • Air conditioning

Explore the area

Map
820 White St, Key West, FL, 33040
  • Duval Street
    12 min walk
  • Ernest Hemingway Home and Museum
    15 min walk
  • Key West Lighthouse and Keeper's Quarters Museum
    15 min walk
  • Key West, FL (EYW-Key West Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Ash Cottage Suite

Ash Cottage Suite

Ash Cottage Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds OR 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

  • Sleeps 2
  • 1 Double Bed

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About the area

Key West

Heart of Key West.Within a 15-minute walk of this Key West Historic District guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. The Unitarian Universalist Fellowship of Key West and Studios of Key West are also within half a mile (1 km).
View more Guest houses in Key WestOpens in a new window

What's nearby

  • Duval Street - 12 min walk
  • Ernest Hemingway Home and Museum - 15 min walk
  • Southernmost Point - 3 min drive
  • Smathers Beach - 4 min drive
  • Mallory Square - 4 min drive

Getting around

  • Key West Intl. Airport (EYW) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

3-star Victorian guest house near Duval Street
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. An outdoor pool, barbecue grills, and multilingual staff are also featured at The Palms Hotel.
  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool
The Palms Hotel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Towels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

The Palms Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic place with friendly people. Basic amenities, nothing fancy, which suited us fine.
Stayed 4 nights in Dec 2024

4/10 Poor

David

Disliked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The description on Travelocity makes the hotel look a whole lot better than it actually is. Then on check in they have a facility charge, not sure what this was for.. While staying there did not see anyone using the pool, I think it may have been because it did not have the usual clean water "sparkle" normally expected of a clean pool.

8/10 Good

Rawle

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. Folks were nice and accommodating. The only issue was the resort fee charge. First - I knew about the fee so no gotcha at all. But I was expecting something for the daily fee, Nope.- no restaurant or voucher to neighboring place, the pool bar was closed open, no hotel lobby, no offer of bikes for transportation. I get you can charge it because everyone does but still .....
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel with a historic feeling and very friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paper thin walls, look elsewhere
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, hotel and surroundings! Huge pool, pool bar, breakfast provided and bikes provided. Thoroughly enjoyed our stay!
Stayed 2 nights in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Walls are paper thin and someone had a small dog that barked a lot. Staff was friendly and helpful. Not a luxury hotel but clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and facilities. Staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in the Jr. Suite. We were supposed to be a party of 3, but ended up with just two but it was nice to have the extra space. All employees were so kind & helpful. I found the breakfast to be good. Nice selection without getting too fancy. Fruit was great, so fresh. We did get a parking spot in the street. My personal tip is to try to arrive in KW around check out when people are leaving. You can walk around until your room is ready. We don't drive the car once we arrive. We walked the first day but it was a bit too much for me (having health issues with walking) and used Uber the rest of the time. Not too expensive. Didn't use the pool but it was super clean & the bathroom by the pool was actually air conditioned. I loved the little parakeets on the side of the building. Thank you for a great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Jorge, Miami

Travelled with partner
Liked: Cleanliness, staff & service
Good location, about a 10-minute walk to Duval Street. The room was small but clean. The price is high for the quality of the hotel, but this is typical for the area. I would consider staying here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the shower does not have hot water
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Mica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a unique experience in Key West, this hotel complements any vacation plans seamlessly. The hotel itself is walking distance from all the sightseeing locations. The staff was always courteous and helpful. The room was meticulously cleaned and welcoming upon return from the day's activities. I had been extremely happy with my first stay here and am already planning on coming back for future stays.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! They upgraded us for free from a Queen to a King! Loved this hotel. Breakfast by the pool was great! Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Can’t wait to go back
Stayed 5 nights in Jun 2024

10/10 Excellent

Waldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, the room clean and comfortable. I would definitely come back again and refer it to a friend. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Tanje

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location as well, will stay again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a quick weekend trip to Key West and wanted somewhere that we could take our dog with us. This place was convenient, reasonably priced and accepted pets. We really enjoyed our weekend here and will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but was a very nice place. Friendly fella at the front desk. Pool was clean. Room was clean. Breakfast was good too. We would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, brought my pup for his birthday, for a lil staycation!!! Absolutely loved this property!! Super cute, great price, very nice staff, a lil pool bar, with liquor for a great frozen marg!! Didn’t know it but they also had bikes on property to rent, 18bucks for 24hrs!! I have found my new spot in KW that’s pet friendly!! Love this place!!
Stayed 1 night in Aug 2024

10/10 Excellent

Kadesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
We needed a room with light accommodations for one night. J offered myself and my husband a petite suite. Everything was amazing including J and her staff. The breakfast was a plus. We plan to stay here for our future trips.
Stayed 1 night in Aug 2024