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Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property
4.5-star luxury resort near North Broadwalk, connected to the convention center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
Presidential Room, 1 King Bed (Intracoastal View) | Living area
Fitness facility
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
2 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Hollywood Beach
    6 min walk
  • Hallandale Beach
    9 min walk
  • Diplomat Country Club Golf Course
    3 min drive
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    17 min drive

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Double Beds, Intracoastal View, Balcony, High Floor

View from room

2 Double Beds, Intracoastal View, Balcony, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Ocean Front View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Partial Ocean View, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Ocean Front View, Balcony, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Partial Ocean View, Balcony, High Floor

View from room

1 King Bed, Partial Ocean View, Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Oceanfront

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Intracoastal View)

View from room

Room, 2 Double Beds, Balcony (Intracoastal View)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Partial Ocean View

View from room

Room, 2 Double Beds, Balcony, Partial Ocean View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Balcony, Oceanfront

  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Partial Ocean View

  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Oceanfront

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony, Oceanfront

Penthouse, 1 King Bed, Balcony, Oceanfront

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner Suite)

Suite, 1 King Bed, Corner (Corner Suite) | Living area

Suite, 1 King Bed, Corner (Corner Suite)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed (Intracoastal View)

Presidential Room, 1 King Bed (Intracoastal View)

Presidential Room, 1 King Bed (Intracoastal View)

  • 139 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds, Partial Ocean View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

2 Double Beds, Partial Ocean View, High Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Intracoastal View)

  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Partial Ocean View

  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Intracoastal View, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Intracoastal View, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Ocean Front View, Balcony, High Floor

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

1 King Bed, Ocean Front View, Balcony, High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Intracoastal View)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Intracoastal View)

  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is CA $545
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CA $665 total
includes taxes & fees
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About the area

Hollywood

Beachfront retreat .Your stay at this Hollywood Beach resort places you within 3 miles (5 km) of North Broadwalk and Gulfstream Park Racing and Casino. Aventura Mall and Orangebrook Golf and Country Club are also within 6 miles (10 km).
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What's nearby

  • Hollywood Beach - 6 min walk
  • Hallandale Beach - 9 min walk
  • North Broadwalk - 3 min drive
  • Gulfstream Park Racing and Casino - 5 min drive
  • Aventura Mall - 8 min drive

Getting around

  • Hollywood Station - 18 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 17 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪BurgerFi - ‬19 min walk
  • ‪Patagonia Nahuen Cafe - ‬4 min walk
  • ‪The Tides Building - ‬5 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5-star luxury resort near North Broadwalk, connected to the convention center
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Diplomat Beach Resort Hollywood, Curio Collection by Hilton you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a steam room, and a garden. Parking is available for a fee.

This 4.5-star Hollywood resort is smoke free.

  • 1000 guestrooms or units
  • 36 levels
  • 2 buildings
  • 6 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 209000 sq ft of conference space
  • 19417 sq m of conference space
  • Built in 2002
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers 1000 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The Diplomat Beach Resort Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 50 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 61 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 8-35 for adults and USD 8-25 for children
  • 6 restaurants and 2 coffee shops
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Beach volleyball
  • Bike parking
  • Boating
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golfing
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Paddleboards on site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 50.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1397 out of 2542 reviews" "
Rating 8 - Good. 444 out of 2542 reviews" "
Rating 6 - Okay. 280 out of 2542 reviews" "
Rating 4 - Poor. 182 out of 2542 reviews" "
Rating 2 - Terrible. 239 out of 2542 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LINDA, LOUISVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with numerous dining options, wonderful room, and bathroom!!! I definitely will return!!
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, room comfort
I recommend
They are under construction which should be told about before people book, but I was only there one night. The staff took great care of me, the room was spacious, clean, the bed is so comfy, balcony and ocean view was stunning. The ROOM SERVICE food was top tier!!!!! Right off the oven/stove both times I ordered. Will definitely book again
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family em friends
Stayed 3 nights in Jul 2024

10/10 Excellent

Dahalia

Travelled with partner
Liked: Amenities
Beautiful ❤️
Stayed 1 night in Oct 2024

8/10 Good

Itzhak

Great
Stayed 7 nights in Aug 2024

8/10 Good

BRIAN

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice location, terrible service, over priced
Stayed 1 night in Sep 2024

10/10 Excellent

Joyous

Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Stayed 3 nights in Aug 2024

10/10 Excellent

Nermin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

te

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I DUD NOT like was valet employees leave the keys to the vehicles in a unsecured drawer and unattended. This is unacceptable. The employee walked to the drawer and opened it grab what she thought was my keys and handed them to me with uncertainty if they were mine. Truly unacceptable!
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it's great. The only drawback is that they're in the middle of remodeling. The beach at the front of the property is fantastic! The ocean views on one side of the hotel; bay views on the other is very nice.
Stayed 4 nights in Sep 2024

2/10 Terrible

Charna

Stayed 2 nights in Sep 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service
Stayed 1 night in Aug 2024

6/10 Okay

Rami George, Concord

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They had a construction that we did not know about. The main pool was closed. I do not recommend this Hotel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Subramaniam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy North Tower
Came here for a conference. Be specifically asked not to be put in the north tower as the last time there was a loud noise. The front desk assured me it will be a good place as I paid heavily for oceanfront. Of course they put in the north cover and I could not sleep the whole night due to a generator running in the background. Pillows were really smelly, but they did replace them. I asked him to move my room, but never got a call back and I am a Hilton Honors member. Also, the website never mentioned an ongoing construction project which starts with a jackhammer in front of the North Tower, and a lot of places walked off.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel A.

Stayed 2 nights in Sep 2024

4/10 Poor

Anakara

Stayed 3 nights in Aug 2024

8/10 Good

Marsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was ridiculous! Especially when you already have a paid reservation and just need to pick up bands for pool, etc. Digital key was not available on Hilton app and line checking in was out the door with two staff checking in guests. Plus, website advertised two complimentary bottles of water which we didn’t receive.
Stayed 1 night in Sep 2024

6/10 Okay

ricky

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My stay was overall good, but had to call the front desk twice for the team to come clean my room, There was a dead spider and two pubic hairs in the tub my entire stay, interior room hallway light was also not working(I did call service and they came diligently to replace the bulb). Resort was undergoing renovations that took away from the experience as well. The hotel bar area is WAY too small and couldn't even get a barstool or seat Wednesday or Thursday night at all. For $2,000, I would expect more, but it was a decent place to stay and the team was nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arina

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work-related trip for 3 nights. Beautiful facility despite remodeling that is in progress. Walkout access to the beach. Room was clean and spacious. I did need to work from my room, and found 2 things that were annoyances: 1) lack of accessible outlets. Any outlets were behind desks or couches and built-in outlets in night stand didn’t always work. 2) only lamps were at the bed- one other on other side of room was not working, so there was not sufficient lighting.
Stayed 3 nights in Sep 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Haili

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024