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ZonaZ Boutique Hotel

3.5 star property
3.5-star adults-only hotel near Playa de los Muertos

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Photo gallery for ZonaZ Boutique Hotel

Front of property
Courtyard
Point of interest
Courtyard
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Kitchen

Explore the area

Map
574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪3 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Deluxe Townhome, 2 Bedrooms | Living area

Deluxe Townhome, 2 Bedrooms

  • 163 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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May 3 - May 4
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About the area

Puerto Vallarta

Romantic Zone stay.At this Romantic Zone hotel, you'll be within a 5-minute walk of Playa de los Muertos and Bay of Banderas. Also, Malecon is within 2 miles (3 km) and Cruise Ship Terminal is within 6 miles (10 km).

What's nearby

  • Olas Altas Street - 2 min walk - 0.2 km
  • Playa de los Muertos - 3 min walk - 0.3 km
  • Los Muertos Pier - 5 min walk - 0.4 km
  • Malecon - 2 min drive - 2.0 km
  • Cruise Ship Terminal - 8 min drive - 7.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • ‪Tuna Azul - ‬3 min walk
  • ‪Coco's Kitchen - ‬3 min walk
  • ‪Anonimo - ‬3 min walk
  • ‪The Swedes - ‬2 min walk
  • ‪Tacos Revolución - ‬3 min walk

About this property

ZonaZ Boutique Hotel

3.5-star adults-only hotel near Playa de los Muertos
ZonaZ Boutique Hotel offers its guests a full-service spa and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the beach bar. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 155 square feet (14 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at ZonaZ Boutique Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee. A complete renovation of ZonaZ Boutique Hotel was completed in November 2019.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 10 guestrooms or units
  • 155 sq ft of conference space
  • 14 sq m of conference space
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar on the beach
ZonaZ Boutique Hotel offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Puerto Vallarta hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 52-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and in-room massages can be requested.

Zona Z Spa & Wellness has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 7:00 PM on request

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 52-inch smart TV with premium digital channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 55
Express check-out available

Special check-in instructions

The property charges 2.9 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Beach towels
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person
  • Late check-out fee: USD 55 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, Apple Pay, and Samsung Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta

ZonaZ Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 151 reviews
Rating 8 - Good. 23 out of 151 reviews
Rating 6 - Okay. 4 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
We stayed here 3 nights. The room was clean and comfortable. We had a small balcony overlooking the courtyard where we enjoyed our coffee every morning. All rooms face the street and have a balcony that overlooks the courtyard. Access requires climbing stairs - fine for us but it might be a challenge for anyone with limited mobility. The staff were very friendly. It’s in a good location - close, but not in the middle of the high-traffic restaurant area. Access by foot does require either climbing long stairs or riding the funicular.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Cameron, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed our stay and breakfast was good with fresh orange juice. Only complaint is that the older woman working on the weekend was a bit rude and unpleasant.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel awesome service!!!
Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location in a quiet neighborhood.
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The taxi driver got lost trying to find it, so since the gal at the hotel had texted me asking about my arrival time, I had her number and I texted her that he was lost. She called me and asked to speak to him and I held the phone up so he could hear and she talked him through it. Thus, you might want to be prepared with her number! The property is small but quaint. The A/C is adjustable and works great. The bed is firm, if you like that. The breakfast is adequate. The pool is small but delightfully refreshing when you come back from walking out in the heat. They provide beach towels and a beach bag so you can walk to the beach. The staff is very accommodating and generously helped us out with a later check-out and by calling the taxi for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything just walking distance, do recommend! So unique I really enjoyed our stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Maher, sparks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Al

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tricky to find
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Stayed 4 nights in May 2024

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room. Breakfast could be earlier and better, though.
Stayed 3 nights in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Stayed 6 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BRAD

Stayed 9 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon. Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem. Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Stayed 4 nights in Apr 2024

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We would definitely come again.
Stayed 4 nights in Apr 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
129 steps
The room was super cute and definitely efficient use of space. I was curious about how many stairs there were since I saw reference to them in several other reviews, so I counted them. (91) from the street to where the hotels are located; (14) outside the hotel; (24) to get to 3rd foor. Total of (129) stairs. The funicular runs from 9am to 10pm, and that will save you the (91) stairs if you use it. I only used it (3) times the whole week of running around, but I had to psyche myself for the walk up each time I returned to the hotel. lol. Great restaurants nearby. Coffee shop for breakfast has sweet energy. Initial tour of room was excellent and a nice personal touch. Loved having OXXO nearby at top of hill for bottled water, etc.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 5 nights in Apr 2024