Les Rivières stay.Your stay at this Les Rivières hotel places you within 3 miles (5 km) of Carie Factory Amusement Center and Recreofun Amusement Centre. Base de plein air de Sainte-Foy and Metropolitan Golf Club are also within 3 miles (5 km).
What's nearby
Laval University - 5 min drive - 5.9 km
Aquarium of Quebec - 6 min drive - 7.6 km
Laurier Quebec - 6 min drive - 6.8 km
Les Galeries de la Capitale - 6 min drive - 6.4 km
Vidéotron Centre - 9 min drive - 8.3 km
Getting around
Quebec Sainte-Foy Station - 11 min drive
Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
Restaurants
McDonald's - 11 min walk
Tim Hortons - 4 min drive
Le Folichon Cabaret - 2 min drive
A&W Restaurant - 3 min drive
Tim Hortons - 6 min walk
About this property
Hotel Citadelle
3-star hotel near Les Galeries de la Capitale
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Citadelle. Free self parking is available.
This 3-star Québec City hotel is smoke free.
36 guestrooms or units
Manager's reception (free)
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.
This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
Languages
English, French
Property amenities
Family friendly
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free uncovered extended parking on site
Food and drink
1 coffee shop/cafe
Free daily reception
Coffee/tea in common area(s)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
Room amenities
Entertainment
Cable channels
TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Towels
Food and drink
Refrigerator
More
Desk
Free local calls
Free newspapers
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property Registration Number 2025-07-31, 063070
Property is also known as
Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City
Hotel Citadelle Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 304 out of 1000 reviews
10 - Excellent
304
Rating 8 - Good. 372 out of 1000 reviews
8 - Good
372
Rating 6 - Okay. 194 out of 1000 reviews
6 - Okay
194
Rating 4 - Poor. 73 out of 1000 reviews
4 - Poor
73
Rating 2 - Terrible. 57 out of 1000 reviews
2 - Terrible
57
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
William, Prevost
10 Dec 2024
Liked: Cleanliness, staff & service
William
Stayed 1 night in Dec 2024
4/10 Poor
Renee
2 Dec 2024
Liked: Staff & service
Disliked: Room comfort
Renee
Stayed 2 nights in Nov 2024
10/10 Excellent
Arlene
Travelled with family, Travelled with family and small children
There was no hair dryer provided in the room. No spare available hair dryer to lend when we ask. I had to go out with my hair wet on 5 degree temperature.
Vieux style d'hôtel. Propre. Besoin d'un rafraîchissement. La femme de menage avait oublier une débarbouillette salle sur la pole de rideau de douche. Les lampes sont croche ou rouiller. Les plogue ne sont pas trop solides. Des vis de la chambre voisine sort pres du porte serviette dans la chambre de bain. Mais il ont 3 lit se qui est tres bien. Fil dair climatisé pas assez long et vieille fan dans la petite chambre a part.
I was given a basement room that I found oldish and smelling damp. Felt more like a dorm room. I then requested a better room and was given a similar room on the main floor overlooking a staircase. The room was in bad shape, the bathtub was full of stains. The floor is old linoleum. There are obviously fake reviews on this website claiming it is clean and comfy. The smell of marijuana was everywhere in the hallways.