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The Ritz-Carlton, Montréal

5.0 star property
Family-friendly stay near The Underground City

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Lunch, dinner, brunch served; garden views
Indoor pool
Terrace/patio
Lunch, dinner, brunch served; garden views

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Montreal Museum of Fine Arts
    ‪2 min walk‬
  • McGill University
    ‪5 min walk‬
  • Bell Centre
    ‪9 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking

Signature Room, 2 Queen Beds, Non Smoking

Signature Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

  • 530 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Montreal

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.9 out of 5, Exceptional, (494)
The price is CA $835
per night
CA $994 total
includes taxes & fees
25 Mar - 26 Mar
Four Seasons Hotel Montreal

About the area

Montreal

Heart of Montreal.At this Downtown Montreal hotel, you'll be well placed to visit The Underground City and Montreal Museum of Fine Arts, both within a 5-minute walk. McGill University and Bell Centre are also within half a mile (1 km).

What's nearby

  • The Underground City - 2 min walk - 0.2 km
  • Montreal Museum of Fine Arts - 2 min walk - 0.3 km
  • McGill University - 5 min walk - 0.5 km
  • Bell Centre - 9 min walk - 0.8 km
  • Montreal Convention Centre - 3 min drive - 2.2 km

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 15 min drive

Restaurants

  • ‪MARCUS Restaurant + Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Caffettiera - ‬3 min walk
  • ‪Bar George - ‬3 min walk
  • ‪Amea Café - ‬1 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly stay near The Underground City
The Ritz-Carlton, Montréal offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Ritz-Carlton, Montréal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Montréal was completed in 2018.

This Montreal hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 11 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1912
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (CAD 55 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 20-80 for adults and CAD 20-80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults, and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 2025-04-30, 521754

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 430 out of 475 reviews
Rating 8 - Good. 30 out of 475 reviews
Rating 6 - Okay. 10 out of 475 reviews
Rating 4 - Poor. 3 out of 475 reviews
Rating 2 - Terrible. 2 out of 475 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucretia

Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

anjni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Nina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not hotel guest friendly. No coffee, no breakfast, bar crowded and you need a reservation even at the bar. No chairs in lobby. Small business area. Nothing for breakfast. No gathering spaces.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel. Worth the $$. Wonderful service, beautiful rooms, luxurious. Will definitely return!
Stayed 3 nights in Nov 2024

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelliann, Loudonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms were spacious and wonderful. Great, attentive staff. The only thing I didn’t like was that staff brings guests who are checking in to the elevators and press the buttons to send them up. On two occasions it was hard to get into the elevator and press my elevator floor due to a very aggressive staffer being in the way and pressing the check in person’s floor ~ obnoxious.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The hotel was very clean, updated with all modern conveniences and safe.
Stayed 2 nights in Sep 2024

6/10 Okay

Hatcho

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Soft noise in Room , kept me up all night , was with my 11 years old son , did not want to report noise that night
Stayed 1 night in Sep 2024

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Property conditions & facilities
Luxurious hotel with outstanding service. Expensive but worth the extra few dollars. Included breakfast ( missed by sleeping in after difficult day) and $100 bar / food credit. Prime location on elegant Sherbrooke Street, location of some of surviving gilded age mansions. Treat yourself
Stayed 1 night in Sep 2024

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great except check-in time of 4:00 PM is late and in hotel drinks and dining were expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tirdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience to almost perfection at every level.
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

LORENA

Liked: Staff & service, amenities, property conditions & facilities
Exquisite customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo was the best!! My daughters missed his hospitalities even after we left!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Hammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

ferda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional classical very spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and top-notch service at the Ritz! My husband and I really enjoyed our stay - the staff is welcoming, helpful and always pleasant. The room and bed were comfortable and we had a great view from the room of the city scape. We were in walking distance to an array of dining choices including a great breakfast cafes. The weather was perfect, Montreal is a beautiful city and perfect vacation getaway.
Stayed 4 nights in Jul 2024