Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Christian,We're thrilled that you had a delightful stay with us. Ensuring our guests feel welcome and comfortable is our top priority, and your positive feedback confirms that we've achieved that goal. Your satisfaction motivates us to consistently provide excellent experiences for all our guests. We look forward to hosting you again soon and appreciate your continued support!Sincerely, Hotel Manager
par un voyageur
Publié le 3 avr. 2023 sur Expedia
Très bien situé
Un accueil très ordinaire
Commentaires de Gestion de l’hôtel
4 avr. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Charles,Thank you for taking the time to leave a review. We are glad to hear that you found the hotel to be well located and apologize for the less than satisfactory welcome. We strive to provide the highest quality of service and hospitality to all our guests and we aim to make every guest feel like they are at home. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,Hotel Manager
par un voyageur
Publié le 18 janv. 2022 sur Expedia
Tout était parfait à tous les niveaux. 😁
Commentaires de Gestion de l’hôtel
19 janv. 2022 par Hotel Manager, Gestion de l’hôtel
Merci de rester avec nous. Nous sommes ravis que votre séjour ait été agréable. Nous sommes impatients de vous revoir à l'avenir. Directeur de l'hôtel
par un voyageur
Publié le 28 nov. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Sylvie,Thanks for staying with us and five star feedback. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
par un voyageur de MELBOURNE
Publié le 29 août 2024
Really like the convenience and it’s updated. Lobby and certain areas of the room smell faintly of mildew, otherwise clean and comfortable. Excellent location by the fort and historic district.
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear RACHEL,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the convenience and updated features of our hotel, as well as our excellent location near the fort and historic district. We apologize for the faint mildew smell you noticed in the lobby and certain areas of your room. Your comments are important to us, and we’ll address this issue to ensure a fresher environment. We’re glad you found your stay clean and comfortable overall, and we look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Eduardo,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Great location. Professional and friendly staff
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Donna,Thank you for your feedback! We’re glad to hear that you enjoyed our great location and found our staff to be professional and friendly. Your comments are greatly appreciated, and we look forward to welcoming you back for another excellent stay!Sincerely, Hotel Manager
par un voyageur
GREAT PLACE TO STAY
Publié le 17 août 2024 sur HotelsOVER ALL OUR STAY WAS EXCELLENT, SERVICE COULDN'T HAVE BEEN BETTER
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear ORVILLE,Thank you for the perfect rating! We’re thrilled to hear that your stay was excellent and that you were pleased with our service. Your positive feedback means a lot to us, and we’re delighted that we could provide you with such a great experience. We look forward to welcoming you back for another outstanding stay!Sincerely, Hotel Manager
par un voyageur
Love this place
Publié le 17 août 2024 sur HotelsLove this place; remodeled in the best location. Comfortable bed pillows. Parking available. Pool area nice.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nidia,Thank you for the perfect rating! We’re thrilled to hear that you love our property and enjoyed your stay. It's great to know that you appreciated the remodel, comfortable bed and pillows, and the nice pool area. We also value the convenience of parking for our guests. Your feedback means a lot to us, and we can’t wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elka,Thank you for your fantastic perfect-star review! It's wonderful to hear that your experience was perfect from start to finish. Your feedback encourages us to continue striving for excellence in every aspect of our service. We look forward to your next visit!Sincerely, Hotel Manager
