2/10 Terrible
Sandy
Travelled with family
Apr 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst property I have ever booked. Upon arrival we started the check in process and the girl at the front desk had a little bit of an attitude but ok not a major issue. We were given our room key and told that we had to go outside to get to our room and that it was on the second floor. Normally this would not be an issue but I just injured my knee so it was hard climbing the stairs. There is no elevator to my knowledge which could be an issue for someone who is not able to do the stairs. Once entering the room there was a musty smell. The room itself looked very outdated and there were stains on the walls. I pulled the covers and sheets back as I always check for bed bugs anywhere I stay. Needless to say IT WAS DISGUSTING! There were black bugs in the sheets. Along with human pubic hair and brown stains. This was not only in one of the beds but both beds. Also, the tub looked as if it had never been cleaned. We immediately left the room. We went back to the front desk and showed the woman at the desk what the room looked like and requested our money back. She felt really bad and apologized. She requested the pics be sent to the hotel manager which I did. I have yet to hear from management. The only good part was they returned my money. STAY AWAY FROM THIS PLACE!!
Sandy
Stayed 3 nights in Apr 2025