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"We took our family of 4 (kids 10 and 12 years old) for a week vacation. This property was nothing short of amazing! The staff was wonderful and always gave great service. The access to the beach was easy and close to the property, and the beach itself was wonderful. The beach staff did a terrific job of trying to keep the seaweed at bay the best they could. The pool area is huge and they have activities throughout the day which created a lot of fun. Our VIP concierge, Juan, was wonderful as well. He ensured that our trip was great, and we had everything we needed. The room was comfortable, and they all come with a hammock on the back patio. The food was all good, however you have to make reservations early for the restaurants. We stayed at the Sunrise location, but we had full access to the sister property Nizuc next door which was pretty cool. We took a day and ventured to Playa del Carmen and Cozumel, and we had access to the Palace in Playa del Carmen as well. I highly recommend this property for all ages! A couple of days on the beach, they had a volleyball tournament for high school aged students. They offer so much to do for anyone looking to do a bit more than just sit on the beach. We will definitely be visiting again! "

"Staff were very friendly and were always willing to help. Room was cleaned everyday and no sand leftover, fridge always stocked, good food. Spa was very good and we got amazing service. Cabana on the pricey side but food was amazing. More NA beer and NA selection would be nice. "

"The property is older and the furnishing is of an older style, but it’s very clean and well kept. Being an older resort, we had trouble finding enough plugs to charge our devices, but we just unplugged a few lamps. The property has one of the most beautiful views of the oceans I’ve had. The beach area is gorgeous. It’s located in the middle of everything, so easy walking if you want to explore. We only tried the buffet, Italian and America restaurants. My wife did not enjoy anything but breakfast, I actually thought the food was just ok. Overall, I would definitely return. It’s not common to have a resort that offers almost everyone a view log beauty. "

"Riu always been good. Food was amazing specially their guacamole. "

"Great place for families!"

"Food was incredible at all the restaurants and buffets. Everything is clean and cleaned constantly. The best resort all around. "