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The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
On the beach, white sand, sun loungers, beach umbrellas
Front of property
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    4 min walk
  • Kukulcan Plaza Shopping Mall
    5 min walk
  • Ballenas Beach
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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Aerial view

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The price is CA $426
per night
CA $426 total
includes taxes & fees
7 Dec - 8 Dec
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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Iberostar Cancun Golf Course. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km
  • Delfines Beach - 6 min drive - 5.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Delfines Beach
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Breakfast available (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free area shuttle

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Paddleboards on site
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1490 out of 2510 reviews" "
Rating 8 - Good. 558 out of 2510 reviews" "
Rating 6 - Okay. 267 out of 2510 reviews" "
Rating 4 - Poor. 103 out of 2510 reviews" "
Rating 2 - Terrible. 92 out of 2510 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older crowd. Very laid back and quiet.
Stayed 5 nights in Nov 2024

10/10 Excellent

RAINEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Sep 2024

10/10 Excellent

RAINEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing. Great food and we went when it wasn’t busy so we didn’t have to wait in any lines or worry about not having beach or pool chairs. Awesome place.. only downfall is the peach to try and get you to attend the presentation. Especially when you just arrive and want to relax a minute. Other than that excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Niosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out lamp was broke in our room but other than that everything was great. Alberto in the dining area and Oliver out at the pool were very efficient and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

David Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose Luis, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. If you don’t want to deal with lines at the front desk, highly suggest you do your check in at the Garden Lobby - ask for it!!!
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I will recommend for future guest please avoid the guys with green shirts. They will pressure to buy timeshares. Other than that the hotel is nice and clean. Great location they had everything you need. Food wise was great I met my needs. All inclusive is the way to go.
Stayed 3 nights in Aug 2024

8/10 Good

Bilal El

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Suhaila

There is not enough activity for kids
Stayed 4 nights in Aug 2024

10/10 Excellent

Eliseba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Swimming pools very clean as well. Staff very nice. Good customer service.
Stayed 4 nights in Aug 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach. It was beautiful. Most of the other hotels did not have a beach.
Stayed 6 nights in Aug 2024

6/10 Okay

Rajesh

Liked: Cleanliness, property conditions & facilities
Property was very good. The pools and the views were nice. The housekeeping was at different times every day, don’t know why. The food options are very limited.
Stayed 4 nights in Aug 2024

10/10 Excellent

vanessa, dallas

Travelled with family
Liked: Cleanliness, staff & service
The best hotel in cancun
Stayed 3 nights in Aug 2024

10/10 Excellent

Devindra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and knowledgeable.
Stayed 3 nights in Aug 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. It was annoying that not everything was not all inclusive
Stayed 5 nights in Aug 2024

6/10 Okay

Eugene, Santa Clara

Travelled with group
Overall a wonderful family resort. Check-in staff, room service, house cleaners and restaurant service team members were helpful and friendly. The property has several large pools and is very close to the beach. The views are amazing! The pool bar staff on Royal Sands I were very, very slow. It’s a 30 minute process to order a beer (10 min wait, additional 10 min after you order, and another 10 minutes to get your room key back). If you ask for a mixed drink good luck, it could take another 10-15 mins. Not to mention the pool gets significantly murky later in the afternoon. The pool staff at Royal Sands II were amazing. Our bartender was Mario, I think he had only been there 6 months. We called him Super Mario. He mixed up a French 75, amazing Margarita and several other cocktails. This pool remained as clean in the afternoon as it was in the morning. Overall, a great resort with just a few areas to improve.
Stayed 5 nights in Aug 2024

8/10 Good

Janica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this property and have stayed here before. The issue with this most recent stay is that it’s a time share property and they made us change rooms after the first night to accommodate a time share holder. They said I should have been notified when booking but I was not notified until I received an email on the day of my arrival letting me know that I would not have to change rooms. In the end, we did have to change rooms and the whole process seemed chaotic and inconvenient. They need to be more clear about this policy, and they need to be more accommodating to guests who are not time share holders, because we are still paying guests. Lines at the reception desk were often quite long and there were always more employees helping the time share members than other customers. We do love the location but may consider staying elsewhere on our next visit.
Stayed 4 nights in Aug 2024

10/10 Excellent

HENRY, Cypress

Travelled with family
Liked: Amenities
I love everything
Stayed 3 nights in Aug 2024

8/10 Good

Jose De Jesus Martinez

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Long waiting time everyday we had dinner in average 2 hours to get your food
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 7 nights in Aug 2024

6/10 Okay

Sheng

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We got sat down at our table at 8:35, and we got our food at 10:03. The waiters took and gave orders to other people even though we were there first. It’s like they completely forgot about us and remembered us at the last minute. AND the pineapple juice took 25 minutes to come to us. I AM PRETTY SURE THAT PINEAPPLE JUICE DOES NOT TAKE 25 MINUTES. Don’t go here if you want your food fast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Takeshi, Irvine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and kids said that they didn’t want to go back home. This property and place are such a great ones.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We ordered room service one night and was never received. I had to switch rooms in the middle of my stay. I booked an ocean view stay and when switched my view was nothing of that. At some point we received attitude when requesting drinks at the pool bar from the staff. I had another time when staff was rude at the buffet. That’s only a scratch of the surface on the complaints and experience we had at this hotel. When I made these complaints to the staff TWICE I felt as if both times I was disregarded as if it was no big deal. Will not be going back for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean property.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dawid, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Aug 2024