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Hotel Riu Tequila - All Inclusive

3.5 star property
Family-friendly 3.5-star property near Playa del Carmen Main Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Tequila - All Inclusive

5 bars/lounges, swim-up bar, poolside bar
Reception hall
Couples treatment rooms, sauna, body treatments, beach massages
Reception hall
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • All-inclusive
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
Ave Xaman-ha, Manzana 3, Lote 19, Playa del Carmen, QROO, 77710
  • Piste Cyclable sur Paseo Xaman-Ha
    ‪1 min walk‬
  • Playacar Beach
    ‪7 min walk‬
  • Mayan Ruins of Playacar
    ‪15 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪6 min drive‬

Room options

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (E)

  • Sleeps 8
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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Exterior

Occidental at Xcaret Destination - All Inclusive

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Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3895)
The price is CA $795
per night
CA $964 total
includes taxes & fees
5 Feb - 6 Feb
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About the area

Playa del Carmen

Playacar stay.Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach are also within half a mile (1 km).

What's nearby

  • Playacar Beach - 7 min walk
  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪El Gaucho Steakhouse - ‬9 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk

About this property

Hotel Riu Tequila - All Inclusive

Family-friendly 3.5-star property near Playa del Carmen Main Beach
Hotel Riu Tequila - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Tequila - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a nightclub, and a complimentary children's club are also featured at the family-friendly Hotel Riu Tequila - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 630 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Tequila - All Inclusive offers 630 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Tequila - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Tequila
Riu Tequila All Inclusive
Riu Tequila All Inclusive Playa del Carmen
Riu Tequila Playa del Carmen
Tequila Riu
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Hotel Riu Tequila
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico
Clubhotel Riu Tequila
Rui Tequila
Hotel Riu Tequila All Inclusive Playa del Carmen
Hotel Riu Tequila All Inclusive

Hotel Riu Tequila - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1005 reviews" "
Rating 8 - Good. 273 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 47 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ronald

Liked: Staff & service
Initially we were really bothered that the hotel/resort was NOT on the beach. When I inquired this with staff, they acknowledged they use photos from their sister resort for their website. EXTREMELY disappointed. Tried to communicate w Travelocity and nothing was resolved. It was a 8-9 minute walk to the beach everyday. RIU Tequila itself was nice/average. Staff was wonderful and there was entertainment at RIU Tequila. Downside was the bathroom in the rooms did not have a door which meant I would have to leave the room for my teenage kids to shower and they had to do the same. Not very accommodating at all.
Stayed 5 nights in Dec 2024

10/10 Excellent

RUTH, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel, it has everything available for any age family or group.
Stayed 5 nights in Oct 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue increíble, las instalaciones y el servicio por parte del personal muy buenos. solo la atención previa que se tuvo con el hotel es mejorable, ya que se tardaban demasiados días para contestarnos y no resolvieron nuestra duda.
Stayed 4 nights in Oct 2024

8/10 Good

LINDA AURELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the service of William, Aberardo, Jeremias and Felix. Everyone works very hard and I hope management appreciates their hard work. The lady that checked us in was terrible didn’t explain absolutely anything about the hotel. She definitely doesn’t like her job I would not have her in that position. Over all I like this hotel and hope to return soon 😊.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Liked: Amenities, property conditions & facilities
Clean and well maintained
Stayed 7 nights in Oct 2024

10/10 Excellent

Aldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a party hotel. Overall, its pretty convenient and you have access to the front beach resorts of RIU.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place with lots of activity. Good god. We are at the Italian restaurant, Asian, and Mexican. All great food. Buffet had anything and everything you could want. Beautiful lobby and bar area. Pools were great. Beach is a short walk down a beautiful path or you can get a ride in golf cart. Beautiful palms trees at beach and water was perfect. Very close to Fifth Avenue shopping and Cozumel ferry.
Stayed 3 nights in Oct 2024

10/10 Excellent

richard a

Stayed 4 nights in Sep 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 7th time in the Hotel and would not stay anywhere else. The Staff is the best around!!
Stayed 7 nights in Sep 2024

8/10 Good

galo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
More restaurants more entertaining
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus Saavedra

Stayed 4 nights in Sep 2024

10/10 Excellent

Nicolai

Stayed 9 nights in Aug 2024

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is fantastic. The only complaint I have is the food at the buffet is alright. I feel like certain foods get recycled to the next day or change in quality. Besides this, I would definitely stay at another RIU again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing. Would book again!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay
Stayed 8 nights in Aug 2024

10/10 Excellent

TAMMY, ROMULUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The staff was very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

slavisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Hagan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na.
Stayed 5 nights in Aug 2024

4/10 Poor

Anna

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Food is terrible. The drinks are terrible. The breakfast staff in the buffet are not accommodating. Do not recommend! Defenitely not the same experience as Palace property. Stayed in Riu Palace Mexico twice and you can’t compare it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kaden Robert

Liked: Amenities
RIU Tequila is always amazing! This was our second visit this year. Customer service is great! Food was fantastic as always. Great entertainment and extremely friendly and accommodating staff. Thank you for a wonderful vacation!!! We will be back!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Aliya

Stayed 3 nights in Jul 2024

2/10 Terrible

Huntley

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Very unfriendly staff. Not accommodating! Insensitive to certain situations. We had a storm and no one even tried to calm us or gave us some reassurance that everything would be ok I had to stay one extra night because my flight was cancelled due to the storm. I wasn’t asking for a free night because I had already booked an extra night through Expedia. Expedia sent them the email but they were acting like I was trying to stay for free. They told me I would have to check out of my room, pack up all my stuff and check back in. After I found my receipt with Expedia they looked at it and decided I could stay. How could you treat a guest who was staying at your facility for 4 nights like that? As far as am concerned they don’t care much for you if you don’t speak their language because all through our conversations they were going back and fort speaking Spanish. I would never return to this resort or would I recommend anyone to go there. My girlfriend and her husband, my sister and her husband all had the same experience because it was 6 of us on this trip. I guess they would care if we return either!!!!! Oh! When I checked out that morning they didn’t even ask how was my stay. Because they couldn’t care less.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was super helpful and accommodating. Enjoyed my stay and would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Norma, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of many Riu hotels in the area. Front staff could use some training. Restaurant staff was excellent. My family preferred the Riu Playacar.
Stayed 4 nights in Jul 2024