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Cozumel Palace All Inclusive

4.0 star property
4-star beach property near Punta Langosta Pier

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Exterior
Superior Ocean View Suite - Kids & Teens Free
Exterior
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Stingray Beach
    ‪12 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Secrets Aura Cozumel - Adults Only - All Inclusive

Cozumel
  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.4 out of 5, 1,178 reviews
The price is CA $497
CA $497 total
includes taxes & fees
May 11 - May 12
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About the area

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Punta Langosta Pier and Palacio Municipal. Also, Stingray Beach is within half a mile (1 km) and Plaza Punta Langosta is within 2 miles (3 km).

What's nearby

  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km
  • San Miguel Church - 3 min drive - 2.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

4-star beach property near Punta Langosta Pier
Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Cozumel Palace All Inclusive offers 169 accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

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  • Pool
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,002 reviews
The price is CA $318
CA $420 total
includes taxes & fees
May 12 - May 13
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from September 25 2024 to April 30 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1009 reviews
Rating 8 - Good. 178 out of 1009 reviews
Rating 6 - Okay. 60 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Cozumel palace ! From the minute we arrived , we were treated with 10/10 service . We can’t wait to be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options and quality of food were great. We enjoyed the flexibility of the buffet. It should be stressed more at check in, or booking even, the need for restaurant reservations. It is more of a necessity than a recommendation. The resort app was easy to use and worked well for room service and mini bar refills. The bell staff were always friendly and helpful. The cleaning staff did a great job. For evening entertainment, the Tequila Shot Band was excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

JOSEPH VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivan (the manager of the restaurants is a great host! All staff were kind! Great vacation!
Stayed 6 nights in Dec 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great all inclusive
Beautiful resort and amazing rooms. Great food. Service was hit or miss - we rarely got drinks and often had to request cutlery and coffee in the morning. Snorkling was amazing and overall it was great. we will be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdul-Hakim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My wife loved it and already wants to go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff,cleanliness and service
Stayed 8 nights in Dec 2024

10/10 Excellent

Shawna, Golden Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sujay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room but entertainment options were limited. Pool water was warm. Not many dining options and quality of food could be better.
Stayed 1 night in Dec 2024

8/10 Good

Donna, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Property had been upgraded since our last visit. Looked very nice. Restaurants looked better, but food just average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our all time favorite resort in Mexico.
Stayed 4 nights in Nov 2024

6/10 Okay

Christopher

Stayed 5 nights in Dec 2024

10/10 Excellent

Matisse

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was incredible. The staff were so amazing and the food was delicious. What a relaxing experience. We will be coming again.
Stayed 2 nights in Dec 2024

8/10 Good

Edward, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffets for breakfast and lunch were amazing - so much choice. The restaurants were acceptable. The snorkeling off the property was surprisingly good. I was not impressed by the time share, high pressure tactics as we checked in.
Stayed 10 nights in Dec 2024

8/10 Good

Floyd E, Talbott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going resort that is newly renovated. Food and service is great quality as always with a palace resort.
Stayed 3 nights in Nov 2024

4/10 Poor

Jessica

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

De Bellis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America
Stayed 8 nights in Nov 2024

8/10 Good

kevin

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

Steven, Grosse Pointe Farms

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. If you're looking for continuous loud music or a place for your kids to be entertained... this is not the place. This is best for mature adults that are respectful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!
Stayed 3 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
You have to make reservations every day for the restaurants which took away from this being a vacation
Stayed 7 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is invested in your comfort and elevated experience. They are the reason I came back again this year, and my decision to stay at The Cozumel Palace was a no brainer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was fantastic. Convenient location while doing the Ironman. Would stay here again.
Stayed 8 nights in Nov 2024

10/10 Excellent

SHERYL ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

DANIEL ARNAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
Stayed 5 nights in Nov 2024