2/10 Terrible
kirk
24 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotel experiences I’ve had anywhere in the world. They checked me into a tiny, smelly room that only a heroin junkie could fall asleep in. And I’m not exaggerating. My headboard was against the wall that housed the elevator motor. It is hard to imagine that a hotel would have a room like that. I asked to change rooms and they said they were sold out. By midnight I couldn’t take it anymore so I booked a room at the Hilton online. I went to the front desk and asked for a refund and suddenly they said they actually did have a room. They wouldn’t give me a refund because they were offering a quiet room for me. I checked the room and it smelled like a chain smokers car. I had already paid the Hilton and my room was non-refundable so I just left. To add insult to injury I woke up and the hotel had charged an extra $2.32 fee to my credit card. I still don’t know what it was for. I urge everyone not to stay there.
kirk
Stayed 1 night in Aug 2024