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Hotel Fenix

3.0 star property
3-star hotel near Guadalajara Cathedral

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Photo gallery for Hotel Fenix

Down comforters, blackout drapes, free WiFi, bed sheets
Lobby
Interior detail
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Ramon Corona #178, Centro Historico, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Hospicio Cabanas
    ‪14 min walk‬
  • Jalisco Stadium
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis.

Standar Double 2 Menores Gratis.

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Doble

Superior Doble

Superior Doble

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Guadalajara

Downtown Guadalajara stay.Within a 15-minute walk of this Downtown Guadalajara hotel, you'll find Guadalajara Cathedral and Hospicio Cabanas. Acuario Michin and Jalisco Stadium are also within 3 miles (5 km).

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.3 km
  • Hospicio Cabanas - 14 min walk - 1.2 km
  • Jalisco Stadium - 6 min drive - 4.3 km
  • Minerva Roundabout - 6 min drive - 6.4 km
  • Expo Guadalajara - 7 min drive - 6.5 km

Getting around

  • Plaza Universidad Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬1 min walk
  • ‪La Gorda - ‬1 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬1 min walk
  • ‪Chai - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Fenix

3-star hotel near Guadalajara Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Fenix. Limited free parking is available on a first-come, first-served basis.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Built in 1910
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Fenix offers 216 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 210 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessibility

Room amenities

Entertainment

  • 21-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Fenix

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 250.00 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 210 for adults and MXN 110 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 250.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fenix Guadalajara
Fenix Hotel
Hotel Fenix
Hotel Fenix Guadalajara
Hotel Fenix Hotel
Hotel Fenix Guadalajara
Hotel Fenix Hotel Guadalajara

Hotel Fenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

isabel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Property conditions & facilities
Stayed 14 nights in Dec 2024

4/10 Poor

IMELDA, LAS VEGAS

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water was cold, one day there was no water in our room at all, the towels and blankets were stained. I also saw a coakroach in the bathroom. The elevator broke down in our last day thankfully.
Stayed 6 nights in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Fenix has a convenient location, very nice personal that makes you feel welcome 🤗 all the time
Stayed 4 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera no tenía casi agua y tardaba hasta media hora en que saliera agua caliente
Stayed 7 nights in Dec 2024

2/10 Terrible

billy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Gave wrong room , ac didn’t work, was given another room, but not the one I paid for, the ac again failed, toilet leaked floor flooded and didn’t fix, was a complete mess, only thing good was the location,
Stayed 4 nights in Dec 2024

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Except for the brown water that came out of the hot water in the sink in the bathroom through our entire stay. Unless you used the cold water then it wasn't so brown. Never used the water there for any washing, or rinsing at all which was very inconvenient. No ice or water machine in the entire hotel. And seemed like an inconvenience for the restaurant within the hotel to give you some! Great facility though and views, and restaurant. Would not stay again though! One Guadalajara is way better and right up the street from Fenix.
Stayed 2 nights in Dec 2024

10/10 Excellent

Viridiana

Good
Stayed 1 night in Dec 2024

4/10 Poor

ryan

Disliked: Staff & service
My key cracked and they charged me $250 for a new one to get back in my room. It wasn’t lost. It cracked. This really bothered me considering price paid for 3 nights with them. Disappointed
Stayed 3 nights in Nov 2024

6/10 Okay

greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Alvaro

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Patricia, Mesa

Liked: Cleanliness, staff & service, amenities
Great location. Staff was wonderful. The bathroom really needs updating - really bad condition, leaks, etc. Didnt impact our stay, and was our only negative part of the stay. Overall very hood experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect but cold hotel!!!!

Stayed 1 night in Nov 2024

6/10 Okay

Theresa

Stayed 1 night in Oct 2024

6/10 Okay

Humberto

Liked: Amenities
Hi good afternoon, The room wasn’t clean and the tv didn’t work so I don’t recommend this hotel
Stayed 1 night in Oct 2024

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Arturo

Disliked: Staff & service, property conditions & facilities
Good location, needs serious up grading
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
María Félix just
Stayed 3 nights in Oct 2024

10/10 Excellent

Florencio

Stayed 1 night in Oct 2024

4/10 Poor

Jorge

Disliked: Cleanliness, property conditions & facilities
The building is too old. Smell a lot to dirty. Many of the installations are not working.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Alfredo

Stayed 1 night in Sep 2024

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Property is very outdated
Stayed 7 nights in Aug 2024