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Hotel Frances

3.0 star property
3-star Colonial hotel near Guadalajara Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Frances

Interior
Junior Suite
Balcony
Interior
Junior Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Business services

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    2 min walk
  • Plaza de Armas
    2 min walk
  • Degollado Theater
    3 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    31 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Guadalajara

City center stay.With a stay at this Downtown Guadalajara hotel, you'll be steps from Guadalajara Cathedral and Guadalajara Wax Museum. Plaza de la Liberacion and Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 2 min walk
  • Plaza de Armas - 2 min walk
  • Degollado Theater - 3 min walk
  • Magno Centro Joyero - 9 min walk
  • US Consulate General Guadalajara - 3 min drive

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

3-star Colonial hotel near Guadalajara Cathedral
A meeting room and limo/town car service are available. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 1610
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • 1 conference room
Hotel Frances offers 65 accommodations with complimentary toiletries and ceiling fans. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 160-200 per person
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Desk
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 160 to 200 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 163 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing!
Stayed 10 nights in Sep 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mayra

Liked: Staff & service
Good hotel on a budget
Stayed 1 night in Sep 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service
Nostalgic, beauty.
Hotel is outdated, poor lighting, but over all it takes back in time.
Stayed 1 night in Jul 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 3 nights in Aug 2024

10/10 Excellent

Yenedi

Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
Stayed 2 nights in Jul 2024

6/10 Okay

sergio

Stayed 1 night in Jul 2024

4/10 Poor

Francisco

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs lots of attention
This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the colonial ambiance of the hotel and its ideal location near the cathedral. The staff were very helpful with questions and services.
Stayed 2 nights in Jun 2024

8/10 Good

roberto

Stayed 2 nights in Apr 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location
It was clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building and area.
Stayed 2 nights in Apr 2024

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

2/10 Terrible

LEOBARDO, green bay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 214 NO Air Conditioning WiFi does not work toilet Handle was lose Cuarto 214 no aire condicionado el internet no sirve ahí y la palanca de la tasa del baño estaba suelta
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

2/10 Terrible

Amador

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Really liked the property, beautiful building, in a great area.
Stayed 3 nights in Mar 2024

6/10 Okay

Omar Alejandro

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No wifi or TV service during my stay
Stayed 4 nights in Mar 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great basically. Clean and friendly. The bed was too small for the 2 of us and made sleeping difficult so best to get rwi beds. The one thing we missed was having the little tables on the roof where you could have a beverage plus the bar was closed. It would be nice if you ccould buy cold beer there at the hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 2 nights in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
tiny room compared to pics; poor ventilation; window onto air vent; bed loudly creaked with every move. Poor service; hours before a second towel arrived (2 person booking), no serious attempt to remedy issues, unable to deal with cancellation. Shower barely functioning. Able to hear other guests using their bathroom through window and walls. Generally, hotel pictures do not match reality.
Stayed 3 nights in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Terrible water pressure in the shower Premium suite 302 and terrible mattres
Stayed 2 nights in Feb 2024