City center stay.With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of US Consulate General Guadalajara. Plaza de la Liberacion and Guadalajara Wax Museum are also within half a mile (1 km).
What's nearby
Guadalajara Cathedral - 2 min walk
Plaza de Armas - 2 min walk
Degollado Theater - 3 min walk
US Consulate General Guadalajara - 3 min drive
Avienda Chapultepec - 3 min drive
Getting around
Plaza Universidad Station - 5 min walk
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive
Restaurants
La Chata de Guadalajara - 3 min walk
Starbucks - 2 min walk
Café Boutique Degollado - 2 min walk
Cafe Madrid restaurant Guadalajara - 3 min walk
Chai - 1 min walk
About this property
Hotel Frances
3-star Colonial hotel near Guadalajara Cathedral
A meeting room and limo/town car service are available. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances.
This 3-star Guadalajara hotel is smoke free.
1 building
65 guestrooms or units
3 levels
Built in 1610
Terrace on the roof
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Elevator
No smoking on site
Refrigerator in a common area
1 conference room
Hotel Frances offers 65 accommodations with complimentary toiletries and ceiling fans. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.
Languages
English, Spanish
Property amenities
Family friendly
Laundry facilities
Parking and transportation
Height restrictions apply for onsite parking
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 8 AM–noon: MXN 160-200 per person
Room service available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable/satellite channels
Bedroom
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Shower
Towels
More
Desk
Individually furnished
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Frances
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately MXN 160 to 200 per person
Airport shuttle fee: MXN 350 per vehicle
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara
Hotel Frances Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Room 214 NO Air Conditioning WiFi does not work toilet Handle was lose
Cuarto 214 no aire condicionado el internet no sirve ahí y la palanca de la tasa del baño estaba suelta
It was great basically. Clean and friendly.
The bed was too small for the 2 of us and made sleeping difficult so best to get rwi beds. The one thing we missed was having the little tables on the roof where you could have a beverage plus the bar was closed.
It would be nice if you ccould buy cold beer there at the hotel.
tiny room compared to pics; poor ventilation; window onto air vent; bed loudly creaked with every move. Poor service; hours before a second towel arrived (2 person booking), no serious attempt to remedy issues, unable to deal with cancellation. Shower barely functioning. Able to hear other guests using their bathroom through window and walls. Generally, hotel pictures do not match reality.
Robert
Stayed 3 nights in Feb 2024
8/10 Good
Laura
Travelled with family
25 Feb 2024
Liked: Cleanliness, staff & service
Terrible water pressure in the shower
Premium suite 302 and terrible mattres
One of the couples we were with had a fall (the husband) on the stairs and the staff were wonderful - caring, attentive and made several followup calls to make sure he was okay and actually came up to the room to check on him! So kudos to the young fellow on the desk and the concierge - they went above and beyond!
We love this historic hotel. But keeping the antiquity means it isn’t soundproof and can be noisy.
I resented this time that they only give you 2 small bottles of water. Even though we stayed 5 nights - no more water was given.