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DoubleTree by Hilton Kingston

4.0 star property
4-star hotel near Queen's University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Kingston

Reception
Exterior
Indoor pool
Bar (on property)
Laundry room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Parking included
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Kingston Centre
    3 min drive
  • George Taylor Richardson Memorial Stadium
    5 min drive
  • Queen's University
    6 min drive
  • Kingston, ON (YGK-Norman Rogers)
    11 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1234)
The price is CA $139
per night
CA $165 total
includes taxes & fees
17 Dec - 18 Dec
Holiday Inn Express & Suites Kingston Central, an IHG Hotel

About the area

Kingston

Near the airport.Within 2 miles (3 km) of this Kingston hotel, you'll find Cataraqui Cemetery and Kingston Centre. Memorial Centre Off-Leash Dog Park and International Hockey Hall of Fame are also within 3 miles (5 km).

What's nearby

  • Invista Centre - 5 min drive - 5.1 km
  • Kingston Penitentiary - 6 min drive - 4.5 km
  • Queen's University - 6 min drive - 4.6 km
  • King's Crossing Outlet - 6 min drive - 5.3 km
  • Kingston Waterfront - 7 min drive - 5.8 km

Getting around

  • Kingston Station - 16 min walk
  • Kingston, ON (YGK-Norman Rogers) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬13 min walk
  • ‪Akira Restaurant - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive

About this property

DoubleTree by Hilton Kingston

4-star hotel near Queen's University
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

  • 129 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • 22001 sq ft of conference space
  • 2044 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 15.00-30.00 for adults and CAD 15.00-30.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 108 reviews" "
Rating 8 - Good. 30 out of 108 reviews" "
Rating 6 - Okay. 5 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 5 out of 108 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vio, ETOBICOKE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything would have been just right, except that the ambient temperature on the hallways was extremely (and unnecessarily) low. I wonder what is the reason for this? Your clients are very uncomfortable (we had to turn on the heating in our room, when outside it was a warm, summer day). Your costs are higher, Not to mention the negative impact on the environment. Otherwise, it could have been a lovely stay. V. ACHIM, Toronto
Stayed 1 night in Aug 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, newly renovated, convenient location for our trip. Staff were very nice and were able to accommodate late check in. Room service was pretty quick. I would definitely stay there again every time I am in Kingston.
Stayed 1 night in Sep 2024

10/10 Excellent

Carli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hotel is new and clean, and the fitness room has everything you need.
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean property. The staff are very friendly and attentive. The only downfall of the Doubletree is the pool being in the hotel next to it, so you’re actually going outside and into the other hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Mikyla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel itself is very nice. When we got our stuff into the room we went to leave to go get food and our door wouldn’t lock. They were able to fix it right away which is great. When we got back we took a look around and realized there was hair all over the floor, in the shower, on the shampoo and conditioner bottles and there was some pieces of garbage lying around. We paid a lot of money to stay and it wasn’t worth the price for the uncleanliness of our room. We informed them at check out and the manager helped us right away to compensate for the experience we got.
Stayed 1 night in Aug 2024

10/10 Excellent

Abiodun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. My family stayed for a night. They had this awesome free cookies they give you at check in. Overall, it clean and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay here again when in Kingston
Stayed 1 night in Aug 2024

2/10 Terrible

ketly

Business traveller
Disliked: Staff & service, property conditions & facilities
I recently stayed at the DoubleTree by Hilton Kingston in Kingston, Ontario, and unfortunately, my experience was far from satisfactory. I was placed in a room directly next to the staff workroom, which turned out to be a major issue. The staff were loud, talking on their phones late into the night, and constantly coming and going, causing the door to slam repeatedly. This made it extremely difficult to get any rest. Additionally, my only entrance to the building was through a back alley door, which felt unsafe and degrading. This was not the experience I expected from a Hilton property. To make matters worse, when I attempted to call the front desk to address these issues, no one picked up my calls. I paid full price for my stay, the same as those who were accommodated in the main building, yet I feel I received substandard service and treatment. I sincerely hope this was an accidental oversight and not racially motivated. I trust that Hilton will address these concerns to ensure future guests do not encounter similar issues.
Stayed 1 night in Aug 2024

10/10 Excellent

wayne

Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

family

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great living experience, nice staff. a little surprise about a complimentary cookie when check in. it would be perfect when there is hot tub.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

GARRY

Liked: Cleanliness, staff & service
The signage was poor, the parking lot was rough The room (204) was tiny and should have been half price A very disappointing experience with a new property
Stayed 1 night in Aug 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely new rooms
Stayed 1 night in Aug 2024

6/10 Okay

Anny

No water
$3 for a lukewarm 330 cl water bottle in a $229 stay from 9pm to 8am overnight is not cool.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great sleep and the staff was excellent in accommodating my mother in law With her disability to make sure she was Comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Eduard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and new facility, but I couldn't sleep. Unsupervised kids had "olympic games" in the hall way. Had to interact with them.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and looks great!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024