the room was dirty, the tv and phone didn't work, the shade courtain was broken, the bathtube was dirty, the bathroom mirror was dirty, the toilette was dirty, the toilette cover was broken, they provide us only one set of towels and we were two persons.The manager told us that they were to fix the issue or gave us other room, but didn't happen.
Very disgusting situation. The second day during the
breakfast they provided us with cream half/half for the coffee expired on 06/02/2024. We want to request full refund for the reservation as EXPEDIA action. We are thinking to make same request to our American Express credit card.