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Hotel Chez Swann

4.0 star property
4-star boutique hotel near Bell Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chez Swann

City view
Exterior
Lobby sitting area
Junior Suite, 2 Queen Beds
Hallway

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Montreal, QC
  • The Underground City
    2 min walk
  • Sainte-Catherine Street
    2 min walk
  • Crescent Street
    3 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    17 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2

Similar properties

Exterior
SENS Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1035)
The price is CA $219
per night
CA $261 total
includes taxes & fees
5 Dec - 6 Dec
SENS Hotel

About the area

Montreal

Central Montreal getaway .Within a 10-minute walk of this Downtown Montreal hotel, you'll find Sainte-Catherine Street and Bell Centre. Also, McGill University is within half a mile (1 km) and Old Port of Montreal is within 2 miles (3 km).

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Montreal Museum of Fine Arts - 5 min walk - 0.5 km
  • Bell Centre - 7 min walk - 0.6 km
  • McGill University - 7 min walk - 0.6 km
  • Montreal Convention Centre - 3 min drive - 2.1 km

Getting around

  • Peel Station - 3 min walk
  • Lucien L'Allier Station - 10 min walk
  • Montreal Saint-Hubert Longueuil Airport (YHU) - 33 min drive

Restaurants

  • ‪Mister Steer Restaurant - ‬2 min walk
  • ‪MARCUS Restaurant + Lounge - ‬2 min walk
  • ‪Joe's Panini - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Sir Winston Churchill Pub - ‬3 min walk

About this property

Hotel Chez Swann

4-star boutique hotel near Bell Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Chez Swann .

This 4-star Montreal hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1919
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 16 ft (CAD 40 per day)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.0 per night.
  • Cribs (infant beds) are available for CAD 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2025-07-31, 227360

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Atefeh

Stayed 1 night in Aug 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Lian

Liked: Cleanliness, property conditions & facilities
Location is good
Stayed 1 night in May 2024

10/10 Excellent

Kulasegaram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael, Pointe Claire

Stayed 3 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve been in Montreal several times, this hotel was by far the worst: didn’t get housekeeping, everything in the room was outdated, musty odor in the room. And to top it all of, restaurant next door was pretty much a club with a DJ with music pumping until the wee hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter, St Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Can walk to Old Montreal in 20 mins and right at zst Catherine. Will definitely come back again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool, unique hotel
The rooms were unexpectedly unique. The were quite large. The staff was incredibly friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc-Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place staff was really good and the room was amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eclectic boutique hotel. Perfect location and great staff.
Stayed 2 nights in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent mais mauvaises insonorisation
Très bel hôtel, très bien situé, grande chambre, confortable, personnel très accueillant. Seul problème: insonorisation déficiente, on entend marcher les gens au dessus et la musique du resto en dessous. Dans notre chambre il y avait trois marches mal éclairées entre le lit et la salle de bain.
Stayed 1 night in May 2024

2/10 Terrible

Mohammad, Ashburn

Liked: Cleanliness
Disliked: Staff & service
The shower was very old with almost no pressure and they rejected to admit/ apologize or compensate!! It also took like 20 min to heat up. The breakfast included could not be called more than a joke and was awfully bad! The management team acted so weak to resolve the existing room issues I will never again repeat the experience!
Stayed 2 nights in May 2024

8/10 Good

Chantal

Stayed 1 night in May 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…. Clean room… amazing shower
Stayed 1 night in May 2024

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Staff & service
Would not go here again
The good: The room is large and spacious, simply decorated. There is a skylight that really lights up the room with a nice light duribg the day. The bathroom is also quite large and well lit. Also the shower is very large with full body showers. The bad: The service: this is somewhat of a 50/50 split. When we first arrived, we were a couple hours early of the 3pm check in time, however, most hotels will check, and if you're room is ready they will check you in early. We were hoping for this situation since we were needing a place to change to go to a funeral. The person behind the desk did not even look to see if our room was ready, just staying the 3pm check in policy. When we asked if there was a washroom to get changed in, he said there was no washroom on the ground floor. The parking: The street that the hotel is on is a parking nightmare. There are only 2 spots outside of the hotel to check in and the only parking nearby is behind you on a 1 way street in the underground garage that is part of a different hotel. You will still need to walk outside to get to chez swann if you park here. The AC: The AC is not left on between visitors, so our room was 29C when we came in, after 8 hours it was only down to 21, after 14H it did not have the power to drop below 19C, so if you like cold rooms for sleeping, not great (it was only May). The skylight: although beautiful duribg the day, if you like a dark room at night for sleeping, not great.If i had more room I would saymore
Stayed 1 night in May 2024

8/10 Good

Anne-Marie

Business traveller
Liked: Cleanliness, staff & service
The staff were very friendly and welcoming. The room was very pleasant. Some minor maintenance issues.
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Love the frontdesk lady
Stayed 3 nights in May 2024

10/10 Excellent

Karam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One word: Great! We were very happy to stay here. The bed was comfortable (I need to find out what it was) and the bathroom greatly designed.
Stayed 1 night in May 2024

10/10 Excellent

Perry P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and close to shopping, and food. Excellent choice
Stayed 1 night in May 2024

8/10 Good

stephen wai

Liked: Cleanliness, staff & service, room comfort
Good location and lots of eateries close by.
Stayed 1 night in May 2024

6/10 Okay

Janine, Pickering

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No ac in room I had. Was uncomfortable all night and had to leave early in morning to cool off. Generally I love this hotel but this time I was disappointed.
Stayed 1 night in May 2024

2/10 Terrible

Amandeep

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all. It's look like less then 1 start hotel.
Stayed 1 night in May 2024