Exactly as pictured from the website, nothing disappointed and we were completely satisfied. Very easy check in instruction and the building was clean and everyone was friendly. The apartment had everything we needed for our brief stay. Floors were clean, big size bed with 4 big pillows was comfortable, washer/dryer, big refrigerator, dishwasher, a television in each room, windows are able to be opened to gain fresh air, AC in both rooms, quiet and really felt safe. The shower was great and the water pressure was right on, no shortage there. The neighborhood had everything, so dining options were a bit hard to decide on because there were so many. Train and buses just a few feet away to visit and see the city without having to drive. We were able to find parking just around the corner of the building where we didn't have to move our car which was a huge plus, because parking was something we were worried about and not having to go park in a garage. Customer service was just a text or call away and someone came by our second day to see if we needed anything and to make sure all was well. We ended up requesting the late check-out which was very easy to do and responses were prompt. Overall we loved everything about Pierce Boutique Apartments and hoped it was a longer stay.