Hotel Whitcomb

2.5 star property
Historic hotel near Moscone Convention Center

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December 2024
January 2025

Photo gallery for Hotel Whitcomb

Lobby
Exterior
Suite, 1 King Bed, City View
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking available
  • Parking included
  • Housekeeping

Explore the area

Map
1231 Market St, San Francisco, CA, 94103
  • Orpheum Theatre
    1 min walk
  • Bill Graham Civic Auditorium
    2 min walk
  • Asian Art Museum of San Francisco
    3 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    26 min drive

Room options

Similar properties

About the area

San Francisco

Downtown San Francisco stay.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Moscone Convention Center and Oracle Park. San Francisco Bay and Golden Gate Park are also within 3 miles (5 km).

What's nearby

  • Orpheum Theatre - 1 min walk - 0.2 km
  • Bill Graham Civic Auditorium - 2 min walk - 0.2 km
  • Warfield Theatre - 8 min walk - 0.7 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Oracle Park - 3 min drive - 3.1 km

Getting around

  • Market St & 8th St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Bill Graham Civic Auditorium - ‬3 min walk
  • ‪Heart of the City Farmers Market - ‬3 min walk
  • ‪Market Square - ‬4 min walk
  • ‪The Strand Theater - ‬3 min walk
  • ‪Gyro King - ‬2 min walk

About this property

Hotel Whitcomb

Historic hotel near Moscone Convention Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Whitcomb. Free self parking is available.

This Victorian San Francisco hotel is smoke free.

  • 1 building
  • 459 guestrooms or units
  • 6 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1910
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Whitcomb offers 459 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Rooms are equipped with dial-up internet access (surcharge). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and refrigerators can be requested.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator (on request)
  • Snack bar/deli

Internet

  • Available in all rooms: Dial-up internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 66.12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Breakfast available for a fee: USD 5.00-30.00 for adults and USD 5.00-30.00 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 26.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5.00 to 30.00 for adults, and USD 5.00 to 30.00 for children
  • Valet parking fee: USD 66.12 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 25 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitcomb
Hotel Whitcomb San Francisco
Whitcomb
Whitcomb Hotel
Whitcomb San Francisco
Whitcomb Hotel San Francisco
Whitcomb San Fransico
Hotel Whitcomb Hotel
Hotel Whitcomb San Francisco
Hotel Whitcomb Hotel San Francisco

Hotel Whitcomb Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 264 out of 1002 reviews" "
Rating 8 - Good. 347 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Samantha, Mount Vernon, NY

Business traveller
Disliked: Staff & service, amenities
The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. The room I stayed in was okay. The bathroom was small and the furniture was peeling. How you watch TV in the room was a little new which was appealing. You use a Chromecast and then just link your favorite streaming services to it. However, the chromecast kept cutting out. The room service was also not always available. I was told that they stopped at 4pm. However, I would leave in the morning to go sight-seeing and my room would not be cleaned at all. The bar in the lobby was lovely, however the food area where you can buy breakfast and lunch was often unattended. I had an okay stay but I felt that given how old and expensive the hotel was the service could have been a lot better. It was disappointing.
Stayed 6 nights in Mar 2020

10/10 Excellent

LISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Devy, New York

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The only highlight of this hotel is a man named James. Everything else was crap. Other staff were very dismissive. The room had peeling wall paper. Everything is dark, old and dingy. Neighborhood is sketchy as well.
Stayed 5 nights in Mar 2020

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel good location!
Lovely hotel, good location just off tram lines. Fair sized rooms and good value for money. Great breakfast counter in the lobby
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Refused to refund my stay even though I was unable to travel due to corona virus. This rating applies to both Expedia and The Hotel Whitcomb. Both of these companies had the choice to do the right thing, neither did. Not only will I never use Expedia or this hotel again, I will make it my mission to dissuade others from doing so. I hope both of these disgusting profiteering companies cease to operate ASAFP.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice inside with beautiful wood carved
Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The rooms look much larger in the pictures, it was challenging move past the overly large chair. The lobby was clean, most staff were inviting. There was however one night staff the called my partner an impolite name to say the very least which made her very uncomfortable and upset. I also just checked my credit card and there is a $60 charge from the hotel eventhough we left the room in ok condition (trash in trash cans, all dirty laundry in a pile) I will not be staying at this hotel again.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller
It's old but sheets and towels were crispy clean as were facilities.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Angie, Los Angeles

Liked: Cleanliness, staff & service
It’s secure, beautiful hotel lobby interior, and helpful, courteous staff.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ozzy, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very convenient ........ two thumbs up! Worth the rate I paid
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Barely passes a Go!!
This is a vintage old hotel that they have maintained by covering up instead of replacing and updating worn out decor. Wall paper is old has has visible signs of repair. There were holes in the wall where maybe a picture used to hang. They charge a $30 per day resort fee when you arrive that covers the in room safe, insurance on the safe, access to the small gym, wifi and daily room cleaning. This is included for free at all other hotels outside of SF in the bay area. That being said, I got a great deal and paid $100 a day. The bed was comfortable with clean sheets, the bathroom was clean, however the toilet seat was old and had gone thru many hole repairs, the toiletries were nice, the towels were newish and clean. I got a good nights rest. However the population outside of the hotel are drug addicts..tons of them looking like the walking dead on the street as you try to enter the hotel. If this is the best that you can afford, go for it, it gets the job done and is right in front of the MUNI and BART metro, so it will get the job done!
Stayed 2 nights in Mar 2020

10/10 Excellent

Shannon, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel, I liked how it was well kept for a older hotel, the homeless population by BART made walking in that direction uncomfortable, but wasn't bad in front of the hotel
Stayed 4 nights in Mar 2020

10/10 Excellent

Ozzy, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact that it’s a historical landmark and that most of its aesthetics were kept to show the era that the hotel was built. The rooms of course were updated to modern standards at the same time keeping some of its blast from the past look. It’s a convenient location and I loved it.
Stayed 2 nights in Mar 2020

8/10 Good

Murali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JPM
Expensive because of the conference time. Did not eat at the hotel even once.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, Hotel Whitcomb has the best service we’ve ever experienced at a hotel. I checked in on my birthday and when we got to our room, there was a cane and a bottle of wine waiting along with a birthday card. Every time we went to the lobby, we were greeted warmly. The ornate design and history behind this hotel makes it one that anyone should stay at. Tyler, the manager, made sure our stay was perfect and the front desk was always accommodating. It’s located in a great spot if you plan on seeing Hamilton and transportation is very accessible. I will definitely be back when traveling to San Francisco.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, beds are comfortable, internet is good, chromecast to the tv is fantastic. Rooms are small but that didn’t bother me.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel Whitcomb for business
Convenient for business, love the historical building - beautiful. Electrical in rooms is old, air/heating is old. No coffee in room, must pay in lobby. Bed comfortable, staff was great!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very good They’re could have been more information about the hotels history in general perhaps an into book on the room as a guide - concieraige regularly checked in via text to see how are stay was so it was easy to ask questions. The lobby was beautiful The staff - excellent from security to front desk staff and house services - friendly and helpful above and beyond . Cocktails at bar and bar service-delicious Accommodations were simple classic and comfortable . Environment -clean The only downside is they’re was very obvious dealings at pretty much at every street corner in the area and a lot of police around as well and the general theme was diverse and rich in culture and I never felt unsafe however the climate changes quickly from the front of the hotel to the surroundings within walking distance It makes it definetly difficult to have a family theme for walking to a nearby venue in the evening And that’s my honest opinion Wd I stay again ? Yes
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price & good location to the Orpheum Theater
Best place to book if seeing a play at the Orpheum Theater, approx. 50 paces from the front door to crosswalk, then across the street to the theater - no driving necessary! We were given an upgrade to a suite which was very nice & unexpected (Thank you!) That said, the suite was on the 'street side' which for us was very noisy. We live rurally and expected some city noise, but there was a major construction site (large, commercial building) going up across the street (loud, explosive noise during the afternoon) plus sirens all night. Market Street must be a major way through San Fran. or they just had a lot of emergencies that night. Lots of yelling and arguing from people on the street as well. We laughed at ourselves when returning home as we didn't think to ask for a different room (we don't get out much!). The hotel service was excellent, the rooms were very clean. The bathroom was spotless, yes, there isn't much space to put your things out on a pedestal sink in any bathroom, but there was a small cabinet next to the sink that accommodated our needs. When we come back to see another show at the Orpheum Theater we will stay at this hotel again. We'll just ask for a room 'not' on the street side!
Stayed 1 night in Mar 2020