DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property
3.5-star historic hotel near Guadalajara Cathedral

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December 2024
January 2025

Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace
Lobby
Deluxe Room, 1 King Bed
Room, 1 Queen Bed, Terrace
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Plaza de Armas
    2 min walk
  • Guadalajara Cathedral
    3 min walk
  • Degollado Theater
    7 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

Room, 2 Single Beds (Fitness Room)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Guadalajara

Heart of Guadalajara.With a stay at this Downtown Guadalajara hotel, you'll be steps from Biblioteca Iberoamericana Octavio Paz and Plaza de Armas. Guadalajara Plaza and Guadalajara Cathedral are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk
  • Guadalajara Cathedral - 3 min walk
  • Degollado Theater - 7 min walk
  • Magno Centro Joyero - 13 min walk
  • US Consulate General Guadalajara - 2 min drive

Getting around

  • Plaza Universidad Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Las Sombrillas - ‬2 min walk
  • ‪Piso Siete - ‬1 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬2 min walk
  • ‪Café San Pedro - ‬1 min walk

About this property

DoubleTree by Hilton Guadalajara Centro Historico

3.5-star historic hotel near Guadalajara Cathedral
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Guadalajara Centro Historico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Guadalajara Centro Historico was completed in January 2016.

This Colonial Guadalajara hotel is smoke free.

  • 142 guestrooms or units
  • 7 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 220 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–noon on weekdays and 7:00 AM–noon on weekends: MXN 400 for adults and MXN 270 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free reception

Things to do

  • Access to nearby health club
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 739 out of 1234 reviews" "
Rating 8 - Good. 250 out of 1234 reviews" "
Rating 6 - Okay. 131 out of 1234 reviews" "
Rating 4 - Poor. 52 out of 1234 reviews" "
Rating 2 - Terrible. 62 out of 1234 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria I

Liked: Staff & service, property conditions & facilities
It was easy to get around
Stayed 4 nights in Oct 2024

8/10 Good

rubicela tavera

Stayed 4 nights in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Sep 2024

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to a lot of places
Stayed 4 nights in Sep 2024

2/10 Terrible

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self is great. The restaurant has a great view. Staff very friendly and always provided what we needed. The outside is out of the hotel control. However we didn't experience any safety issues but yes there are many homeless around.
Stayed 3 nights in Sep 2024

6/10 Okay

jose, Lafayette

Disliked: Cleanliness
I like the location
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. We wish each floor had an ice machine.
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very hard to have transportation pick up and drop off. The streets are blocked on weekends. We had to walk 5 blocks to meet our ride with luggage. At night it is not good to be out after 9 pm. The area around the hotel is filled with people sleeping on the sidewalks and doing drugs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Stayed 1 night in Aug 2024

2/10 Terrible

Doris

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff they’re super rude. They do not help you in anyway you try to go out at night and it’s super scary. It’s not safe at all.
Stayed 3 nights in Aug 2024

8/10 Good

Maritza

Liked: Cleanliness, staff & service
I didn't like the fact that it didnt have parking
Stayed 3 nights in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beware of bed bugs got bit up here
Stayed 3 nights in Aug 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Outside the prapefty duty to many homeless
Stayed 4 nights in Aug 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome roof top for breakfast
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good think about this hotel is in the middle of guadalajara and everything is close walking distance. Something i dont really like is the parking is an extra charge because the property do not have parking lot and thats bad. It should be in the same bill or free at least when you stay there. Is not expensive and i think the hotel could have more visitors if yoy guys cover that extra fee.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Location is great if you want to be by the cathedral, walking distance from it, you are in the Centro. Cons: Parking, there is none, you have to pay about $13USD per night to have someone take tour car somewhere to park. The instructions for this are not clear, you basically pull over on the curb at about 50 yds from hotel and hamd some guys your keys, a little sketchy. The room os small but okay for a night stay, would not recommend for more than 2 nights. Room is modern, nothing special. One negative was the lack of light, our view was into a middle space that the hotel has, where you also see people walking in the hotel, privacy is an issue for sure if you want to open blinds, also lack of natural light may drive you crazy. FYI, we booked a room with 2 "queen beds" but when we entered the room they were actually 2 "twin beds." I called reception right away and the female in reception gave me a bunch of BS that they were queen beds, she said they were "size "hotel queen" which is a total lie, I guess she thinks that people that stay in this hotel have never traveled anywhere else.I know what a Queen bed is, stayed in different countries around the world and the Queen bed is not a twin bed anywhere. Dissapointing experience, hotel needs to be clear and train teirr staff better.
Stayed 1 night in Aug 2024

10/10 Excellent

Rayana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of homeless sleeping outside the entrance of the hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Hugo

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I requested to have the refrigerator turned on since I am a diabetic and needed to keep my insulin cold with out any help from staff. I also made numerous calls about needing the iron and toilet seat fixed due to it moving around when on the john. Over all experience at this property was not wonderful what so ever. I would expect this service and quality from a Motel 6, but not the DoubleTree hotel chain. Never going back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean-Pierre

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great Hotel Staff was deceiving Fixing their own personal people to do transportation for 4 times the regular rate At night not safe to be around that area
Stayed 6 nights in Aug 2024

2/10 Terrible

Diana

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Worst experience I’ve had in a while. Upon my arrival I was told my room was “not available” even though I prepaid. I was then given a room that was smaller and told it was the same value, even though the rates listed at the counter showed a difference over 1,500 pesos. After I took it up with Expedia I was told no one could help me and I would not be refunded. I’m disappointed in Hilton for the BS and Expedia for not fighting to fix this, if not fixing it themselves. The staff disregarded me when I brought up the price difference and told me the rooms were worth the same. Such BS to be looking forward to a nice vacation only the have it start this way. The Valet parking also sucks. There is not clear indication of where to stop for valet. My first go around I missed the cutout and being able to get back was hell with all the one way streets and traffic. Worst experience ever overall. I’ll never stay at that hotel and I will think twice before booking a room through Expedia in the future.
Stayed 1 night in Aug 2024