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Hotel Frances

3.0 star property
3-star Colonial hotel near Guadalajara Cathedral

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Photo gallery for Hotel Frances

Interior
Junior Suite
Interior
Balcony
Junior Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Business services

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Plaza de Armas
    ‪2 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Penthouse

Comfort Penthouse

Comfort Penthouse

  • 36 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Individually furnished, desk, laptop workspace, bed sheets

Standard Triple Room

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 36 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • Sleeps 8
  • 4 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

Family Suite

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the area

Guadalajara

City center stay.With a stay at this Downtown Guadalajara hotel, you'll be steps from Guadalajara Cathedral and Guadalajara Wax Museum. Plaza de la Liberacion and Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 2 min walk - 0.2 km
  • Degollado Theater - 3 min walk - 0.3 km
  • Teatro Diana - 17 min walk - 1.5 km
  • Avienda Chapultepec - 3 min drive - 2.7 km

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

3-star Colonial hotel near Guadalajara Cathedral
Business amenities include a meeting room and limo/town car service. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances.
  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 1610
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Refrigerator in a common area
  • 1 conference room
Hotel Frances offers 65 accommodations with complimentary toiletries and ceiling fans. These individually furnished accommodations include desks. Digital television is provided. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

One Guadalajara Centro Histórico

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
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The price is CA $90
CA $108 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 160 to 200 per person

Things to do

  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 160 to 200 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 999 reviews
Rating 8 - Good. 318 out of 999 reviews
Rating 6 - Okay. 154 out of 999 reviews
Rating 4 - Poor. 73 out of 999 reviews
Rating 2 - Terrible. 59 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jessie James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel Frances because of its location and cost.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard, Citrus Heights

Stayed 2 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and we totally enjoyed ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chan, Seattle

Stayed 3 nights in Dec 2024

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service
Buen hotel
La habitacion estaba muy grande, teniamos 2 camas, 1 queen y una King. Eramos 2 adultos 3 niños y pues con esas camas estabamos bien. Nuestra habitacion tenia una sala recibidor que solo usamos para poner las maleta, teniamos acceso a una terraza con jacuzzi arriba de nuestra habitacion, y uno dentro del baño. Las instalaciones se miran bien y limpio a pezar de los años del hotel, aunque si se miran muchas partes deterioradas, si recomendaria una remodelacion en algunas areas como en el baño de la habitacion y los muebles, se miran y se sienten muy sucios los sillones del cuarto y los del recibidor. Con respecto a las distancias la localización del hotel es perfecta si lo que se quiere es descansar y conocer el centro historico de Guadalajara.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Stayed 1 night in Dec 2024

2/10 Terrible

Julieta

Business traveller
Disliked: Cleanliness, staff & service
The whole hotel is always dark, the internet and telephone conection didn't work. I felt so unsafe I almost left the hotel the first night.The street where it is located is dirty, They put you a bracelet for "safety " for what? they don't even offer breakfst or anything. I will never go back there. Expedia should Not sponsor that ugly hotel
Stayed 6 nights in Nov 2024

10/10 Excellent

Vicky

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Historical, comfortable and great service
Stayed 1 night in Dec 2024

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service
I like the proximity of this hotel to shopping and museums.
Stayed 4 nights in Nov 2024

8/10 Good

Anna

Liked: Cleanliness
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

anna

Travelled with group
Stolen property during our stay.
I reserved two rooms, When we arrived, they only had one room for all 5 of us. We had no choice but to sleep in one room. They would not accommodate us with the second room and charged us extra for the fifth person To stay in our room on a cot. I had some very expensive sunglasses stolen on the first day when the cot was delivered. On the second day, One pair of men’s leather patent shoes were also stolen. Even though we reported nothing was ever found or returned. The manager Jaime was not Very understanding on our arrival as we showed him on our phones that we had two rooms reserved. We asked to have our breakfast comped for the inconvenience. He replied with a “we cannot afford that”. I am not able to come anything because it was not our fault. It was Hotels.com fault. I asked Hotels.com to remove this hotel from the booking list.
Stayed 4 nights in Nov 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ambiance and history, convenient location to everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Guadalajara stay
Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face. I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Geneva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it , workers were so helpful,
Stayed 1 night in Nov 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
It’s not my first time that I stayed here and I know them by now, they’re always friendly and treat me not as a client but as someone they see as regular since every year come twice.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose

Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Michael J Ortiz

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful and very centrally located, the staff is friendly and the areas around the property are safe and walkable distance for visitors who want to explore the city. The rooms need to be updated and the bathroom was below standard. There was mold and fungi growing from the walls and the bathtub was broken. There was also a funky smell coming from the bathroom almost like if there was some type of gas (sulfur) coming from the plumbing.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Stayed 2 nights in Sep 2024