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Hotel Riu Plaza Guadalajara

5.0 star property
5-star luxury hotel near Minerva Roundabout

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Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Front of property
Rooftop terrace
Rooftop terrace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪15 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level (MX)

32-inch flat-screen TV with satellite channels, TV

Executive Room, 2 Single Beds, Executive Level (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

32-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 King Bed (MX)

  • City view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds (MX)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

One Guadalajara Expo

Zona Expo
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.1 out of 5, Very good, 683 reviews
The price is CA $76
CA $94 total
includes taxes & fees
Apr 27 - Apr 28
One Guadalajara Expo

About the area

Guadalajara

Heart of Guadalajara.Your stay at this Zona Expo hotel places you within 2 miles (3 km) of Minerva Roundabout and Expo Guadalajara. World Trade Center and US Consulate General Guadalajara are also within 3 miles (5 km).

What's nearby

  • Minerva Roundabout - 15 min walk - 1.3 km
  • Expo Guadalajara - 2 min drive - 2.0 km
  • Avienda Chapultepec - 3 min drive - 2.9 km
  • Plaza del Sol - 3 min drive - 2.5 km
  • US Consulate General Guadalajara - 4 min drive - 3.5 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Capital Take Away - ‬2 min walk

About this property

Hotel Riu Plaza Guadalajara

5-star luxury hotel near Minerva Roundabout
Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available.

This Art Deco Guadalajara hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 40 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2011
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Hard Rock Hotel Guadalajara

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  • Spa
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  • Free WiFi
4.5 out of 5, Wonderful, 2,038 reviews
The price is CA $175
CA $210 total
includes taxes & fees
May 4 - May 5
Hard Rock Hotel Guadalajara

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (45 inches high)
  • Hand-held showerhead
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2767 out of 3793 reviews
Rating 8 - Good. 598 out of 3793 reviews
Rating 6 - Okay. 207 out of 3793 reviews
Rating 4 - Poor. 99 out of 3793 reviews
Rating 2 - Terrible. 122 out of 3793 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Stayed 3 nights in Mar 2025

10/10 Excellent

GENARO, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay when visiting Guadalajara
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff who provided great customer service!!! I would definitely go back and recommend it to all my friends and family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and friendly. Quickly to respond.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a beautiful view. Room service was great. Very flash. Has a cafe and convenience store on the ground floor as well as an ATM, currency exchange and I'm sure there's heaps more!
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
trash service, got double booked, they charged me for both and then they said wont cancel and refund me because “management didnt answer the phone”. Lost my money and i couldnt even stay there on the other date they booked me. Theres much better places with way better service and better rooms, even airbnbs were better quality for less money and airbnb gives you refunds and answer the phone!
Stayed 1 night in Jan 2025

10/10 Excellent

ELSA L MANZO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, but the colours in the rooms are a bit outdated and very bold! Would stay there again in the future for sure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Room was spacious and hot water was plentiful. Would be nice to provide 2 bottles of water for stays over 2 days
Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly looked between most magical towns and local attractions.
Stayed 8 nights in Jan 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean and comfortable
Stayed 1 night in Dec 2024

8/10 Good

monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Muy bonito hotel, excelente ubicación la habitación muy amplia, el hotel en general muy moderno y lo mejor es su roof top, con buena bebida y comida
Stayed 2 nights in Jan 2025

8/10 Good

NOEMI SOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal era extremadamente amable, te ayudan en todo lo que necesitas y siempre con un tono agradable.
Stayed 2 nights in Jan 2025

10/10 Excellent

LOUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent hotel is clean
Stayed 1 night in Jan 2025

4/10 Poor

jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Emilio

Stayed 1 night in Jan 2025

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing the food , the service impeccable!! Everyone was super attentive shout out to all the staff that met me at karaoke at the dreams lobby bar, “Andres”, the ladies in the coffee shop the servers in Chardonnay, and the manager from 360 !. What I liked most about my stay was the safety.! No one is getting in n out of the elevators without a room card. N you can only use your card for your floor you can’t access two room floors at once. That’s amazing safety precautions . Someone is always present at the elevators to ensure and assist. They are also amazing people super nice . The room was supper clean I asked for a blanket and was so shocked at how soft and clean the blanket was. The bed sheets were also clean it didn’t make my skin itch at all I felt right at home. That’s how you know that the house keepers actually wash there bedding sheets. The guy to the pool that served me was also very nice n the buffet staff and food also great !! This is how hospitality should be displayed with people that care about ensuring proper service is met.! The bellman’s and all was so helpful in helping me get a taxi or even if I had a question. The front desk always tried to help even though I speak English they still tired to understand me. I will be back !! If your staying in Guadalajara definitely stay here!!!! Super clean nice servers nice people nice food !!! I wish I could remember the names of who all served me maybe looking at my room number you can find it out !
Stayed 6 nights in Jan 2025