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Hyatt Regency Jacksonville

4.0 star property
4-star eco-certified hotel near Florida Theatre

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Photo gallery for Hyatt Regency Jacksonville

Lobby
Lobby sitting area
Exterior
Exterior
Suite (St Johns)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪5 min walk‬
  • VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • EverBank Stadium
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

  • River view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns)

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

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About the area

Jacksonville

City center stay.Within a 10-minute walk of this Downtown Jacksonville hotel, you'll find Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 2 miles (3 km).

What's nearby

  • Florida Theatre - 4 min walk - 0.4 km
  • Times-Union Center for the Performing Arts - 8 min walk - 0.7 km
  • VyStar Veterans Memorial Arena - 18 min walk - 1.6 km
  • EverBank Stadium - 3 min drive - 2.1 km
  • Daily's Place - 3 min drive - 2.6 km

Getting around

  • Jacksonville Central Station - 11 min walk
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Morton's The Steakhouse - ‬1 min walk
  • ‪Super Food and Brew - ‬7 min walk
  • ‪Spliff's Gastropub - ‬5 min walk
  • ‪Ruby Beach Brewing - ‬4 min walk
  • ‪River Club - ‬7 min walk

About this property

Hyatt Regency Jacksonville

4-star eco-certified hotel near Florida Theatre
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. Event space at this hotel measures 116000 square feet (10777 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 951 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 116000 sq ft of conference space
  • 10777 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Southbank Hotel by Marriott Jacksonville Riverwalk

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 802 out of 1219 reviews
Rating 8 - Good. 239 out of 1219 reviews
Rating 6 - Okay. 83 out of 1219 reviews
Rating 4 - Poor. 47 out of 1219 reviews
Rating 2 - Terrible. 48 out of 1219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Steve, greer

Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room overlooking the river was nice!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self Service

Beautiful hotel and my room was comfortable. I had 2 issues. 1)The mini refrigerator did not keep my groceries cold. I had brought a few dietary items with me. I ended up putting them in the ice bucket. They were cold but wet. The other issue was the check in. I did not realize parking was not included. I drove in circles before going into the garage that was actually the $37 a day parking. There was no bag service. The front was so congested you co9uld not even drive through. No cart to bring my luggage in with. It took 2 trips. It was the same at check out. I hauled my luggage across the street in 2 trips to the parking garage. I stayed at the double tree the weekend before and it was not as fancy, but the service was much better, and they were much more accommodating,
Stayed 2 nights in Jan 2025

6/10 Okay

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

The room was very nice overlooking the river. But

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the room was very clean
Stayed 1 night in Feb 2025

8/10 Good

Marshall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very comfortable and nice hotel super restaurants and a great coffee shop Doormen incredibly friendly and very helpful I would 100% recommend the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Randy

Travelled with family
Liked: Staff & service
Valet was not the friendliest, was in self park lane and they still took my key fob, gave me the wrong key fob and didn’t discover this for a couple of hours. Was able to move and park the car with my wife key fob, original valet person was rude and demanding
Stayed 2 nights in Jan 2025

10/10 Excellent

Anzie

Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff and dining options on site and off site were awesome!
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen, Durham

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

It’s like it’s own little city ! Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

DAndra

Stayed 4 nights in Jan 2025

2/10 Terrible

Luda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience
Stayed 2 nights in Jan 2025

6/10 Okay

Carl

Stayed 1 night in Dec 2024

10/10 Excellent

Cy

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
Staff were polite and helpful and went above and beyond to put my two rooms together and meet our allergy needs. The hotel is older and needs an update but our room was clean and had the most comfortable beds and pillows. The river view was amazing! Would definitely return!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Travelled with group
Disliked: Property conditions & facilities
Came for Jet vs. jaguars game wasn’t impressed and no electric car accommodations
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025