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Pacific Shores Resort & Spa

3.5 star property
3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

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Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Restaurant
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area
Beach/ocean view
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪7 min drive‬
  • Parksville Beach
    ‪11 min drive‬
  • Nanaimo, BC (YCD)
    ‪38 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the area

Nanoose Bay

On the beach.At this Nanoose Bay hotel, you'll be within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Sunset Lanes. The Wool Shop and Parksville Beach are also within 6 miles (10 km).

What's nearby

  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 4.0 km
  • Rathtrevor Beach - 6 min drive - 4.0 km
  • Rathtrevor Beach Provincial Park - 7 min drive - 5.3 km
  • Paradise Fun Park - 10 min drive - 7.9 km
  • Parksville Beach - 11 min drive - 7.6 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Rod & Gun - ‬9 min drive
  • ‪Quiznos - ‬9 min drive

About this property

Pacific Shores Resort & Spa

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa like an indoor pool, a children's pool, and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English

Similar properties

Exterior

THE Beach Club Resort

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is CA $218
CA $274 total
includes taxes & fees
May 12 - May 13
THE Beach Club Resort

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 261 out of 682 reviews
Rating 8 - Good. 251 out of 682 reviews
Rating 6 - Okay. 95 out of 682 reviews
Rating 4 - Poor. 51 out of 682 reviews
Rating 2 - Terrible. 24 out of 682 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like going to a spa staying at this resort when you take advantage of the sauna, indoor and outdoor hot tubs, swimming pool, and massage chairs. The beds are very comfortable, but the sofa beds, not so much. The staff are very accommodating and helpful. The only improvement I would like is salt and pepper provided in the kitchen suites.
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been coming for years.....always good.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has good food, a nice pool, and relaxing secluded hot tubs. There are also a ton of amenities here and lots to do. Very nice experience
Stayed 1 night in Jan 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful

Great staff and resort. We loved everything about it except for the terrible bed. We're hoping to come back and give this wonderful resort another chance. If not for the lost sleep it would have been very special.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Chips on floor crumbs in sofa bed someone’s used makeup brush on dresser. Fridge noisy. Bathrooms need updating. Stairwell plywood unfinished.
Stayed 1 night in Jan 2025

6/10 Okay

Danial

Disliked: Property conditions & facilities
Dated facility
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Erin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were friendly but not well trained. I was triple charged on the deposit ($300) and no one seemed to know how to reverse the charges including the general manager. In an attempt to reverse them I was charged another $100 a week later. The only solution they could come up with is issuing and mailing a cheque with no known date for when it would arrive.
Stayed 1 night in Dec 2024

6/10 Okay

KP

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Continental Breakfast should be available to guests without full kitchens to make a breakfast. Having to drive into Parksville is a bit much I feel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ange

Stayed 1 night in Nov 2024

2/10 Terrible

kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jim

Travelled with partner
Our unit 714 was stark /clinical white no pictures on the walls and you could hear the people above us
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Nov 2024

2/10 Terrible

ward

Stayed 1 night in Nov 2024

4/10 Poor

Honey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets were not changed and comforter of bed was so uncomfortable. Didn't like the texture of it. There was also a a big fly inside the washroom. Odor of room was terrible too. We enjoyed the pool anyhow.
Stayed 1 night in Nov 2024

8/10 Good

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Linda, Sooke

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Great place, quiet near ocean. Pool available but public has access so was quite busy. Some rooms are getting updated and tje other rooms are very 'tired' and in need of lots of udates
Stayed 1 night in Nov 2024

10/10 Excellent

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the ocean
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are advertising you have a spa there should be options to book. Or remove the advertising as a spa
Stayed 1 night in Nov 2024

4/10 Poor

Jor-dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 receptionists during our stay were rude and refused to accomodate to make our stay more comfortable. Zero sound proofing so the next door guests sounded like they were in our suite. Dirty dishes left for us, no hot water in the kitchen, hot tub gave me chemical burns, swimming lessons all day long in the pool as well as closures for physio so the ammenities are unaccessible. The pullout couch was like sleeping in a gravel pit, incredibly hard, lumpy, and loud any time you move. Upon checking out, the manager gave us $86.00 refunded on our $678 stay. Will not be back.
Stayed 3 nights in Nov 2024