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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel perfectly located for exploring Kelowna

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Balcony
Interior
Reception
Fridge, microwave, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪3 min walk‬
  • Orchard Park Shopping Centre
    ‪5 min walk‬
  • Kelowna Golf and Country Club
    ‪2 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

7.4 out of 10
Good
(35 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(82 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

8.0 out of 10
Very good
(11 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.2 out of 10
Good
(70 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Planet Lazer are also within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 3 min walk
  • Kelowna General Hospital - 5 min drive
  • Waterfront Park - 5 min drive
  • City Park - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel perfectly located for exploring Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 10-25 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool
The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 381 out of 1411 reviews" "
Rating 8 - Good. 337 out of 1411 reviews" "
Rating 6 - Okay. 278 out of 1411 reviews" "
Rating 4 - Poor. 224 out of 1411 reviews" "
Rating 2 - Terrible. 191 out of 1411 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price I would stay elsewhere
We ended our stay early because I felt uncomfortable with how dirty the room was. There were bugs. I will say, when I asked to cancel our last night without penalty the staff member was very nice and understanding and did so with no problem. She did offer to move rooms but with our baby - between the volume of items we had and my lack of faith that the other room would be clean, it was just better for us to check out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!
Stayed 1 night in Oct 2024

2/10 Terrible

Ishak

Stayed 2 nights in Sep 2024

6/10 Okay

DIMPLE

Liked: Cleanliness
No breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Sep 2024

4/10 Poor

Dayna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Oct 2024

2/10 Terrible

Amritpreet

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing but the rooms were just horrible and smelly.
Stayed 1 night in Sep 2024

6/10 Okay

Gurpreet

Travelled with family
Ok experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Harold

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and staff super friendly! ❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Jugraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable nice stay. Prefer to come again
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
PH was absolutely quiet Thanks
Stayed 1 night in Oct 2024

4/10 Poor

Manpreet

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a quick last night trip. Nice place to stay. Will definitely stay again
Stayed 1 night in Oct 2024

6/10 Okay

rodney

Stayed 3 nights in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service
It was fine. We would stay again.
Stayed 1 night in May 2024

8/10 Good

Patricia

Travelled with partner
It was fine. We would stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shannon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool and hot tub were closed….not advertised and no email warning. Front desk could care less when we mentioned that the only reason we came to this hotel was because of the pool. One of my employees even bought a bathing suit before we came in anticipation. The rooms are old and out dated. There isn’t even a plug in the bathroom for a hair dryer. The balcony went over the pool that wasn’t open so it was almost rubbing it in….then some people were smoking cigarettes and weed in the atrium indoor area. Both rooms were gross. They did give us breakfast coupons in the end for Denny’s about the pool closure….the Denny’s need some work too. Very old and out dated. Their bathroom was TERRIBLE. Also, the Moxies is a block down the road. Not even on the same property. Won’t stay here again. Save your money.
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was great. Staff were expedient. Room was clean. Disappointed the pool and hot tub were closed for maintenance as I booked based on the property having a pool for guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Harvinder

Good service
Stayed 1 night in Sep 2024

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel if you want something close to Orchard Park Mall
Stayed 3 nights in Jul 2024