4/10 Poor
jennifer b.
13 Mar 2024
Disliked: Cleanliness
Ski trip to Fernie
We booked in with VRBO which was fine and easy. After that, the hidden charges started coming… VRBO shows a damage deposit in the listing but then fantastic stay / superhog charge a fee to wave their damage deposit. One would think that all the fees that are collected over time would amount to a unit that was in better shape than this one. There is a lot of wear and tear!
It appeared clean on the surface but the bathrooms had mold around the tubs, the tiles desperately needed the grout cleaned, and after a simple sweep on the floor on day one I picked up so much dust and debris. The pool and hot tub also needed some serious cleaning! They only had all in one shampoo / body wash in the showers (which were so dilute that they were basically water).
Also, beware the furnace in the second bedroom is very loud. Every time it started it woke our kids up.
Being in Fernie and close to the ski hill was nice but for the amount charged to stay in this unit, I would have expected a more updated place.
jennifer b.
Stayed 3 nights in Mar 2024