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Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly hotel with free water park access, connected to a shopping center in Grande Prairie

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
2 restaurants, breakfast served
Waterslide
Standard Room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar
  • Pool
  • Gym

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪6 min walk‬
  • Gateway Power Centre
    ‪6 min walk‬
  • Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Pomeroy Hotel & Conference Centre Grande Prairie

Pool
Hot tub
Breakfast included
Free airport shuttle
4.3 out of 5, Excellent, (1009)
The price is CA $159
per night
CA $179 total
includes taxes & fees
2 Feb - 3 Feb
Pomeroy Hotel & Conference Centre Grande Prairie

About the area

Grande Prairie

Heart of Grande Prairie.Within a 10-minute walk of the hotel, you'll find Northwestern Polytechnic and The Great Northern Casino. Gateway Power Centre and Heritage Discovery Centre are also within half a mile (1 km).

What's nearby

  • Northwestern Polytechnic - 2 min walk
  • The Great Northern Casino - 6 min walk
  • Bonnetts Energy Centre - 3 min drive
  • Prairie Mall Shopping Centre - 3 min drive
  • Eastlink Center - 5 min drive

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with free water park access, connected to a shopping center in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A casino, a children's pool, and a spa tub are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 1604 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1999
  • Casino
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (CAD 5.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Shopping mall
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 933 reviews" "
Rating 8 - Good. 344 out of 933 reviews" "
Rating 6 - Okay. 133 out of 933 reviews" "
Rating 4 - Poor. 40 out of 933 reviews" "
Rating 2 - Terrible. 30 out of 933 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eve, Grimshaw

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms comfortable beds great breakfast 👌
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Stayed 3 nights in Sep 2024

6/10 Okay

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all it was decent, the room was comfortable but didnt feel super clean, hair in the beds and on pillows. The pool area also wasn't super clean. The steps on the water slide were dirty and the hot tub felt sandy. The staff were very friendly and helpful
Stayed 1 night in Oct 2024

6/10 Okay

carl

Travelled with family
Disliked: Room comfort
Never again
Bed was not comfy at all, room was like a sauna. Had to fix toilet myself because it wouldn't stop flushing.
Stayed 2 nights in Oct 2024

10/10 Excellent

kim

Travelled with partner
Liked: Amenities
Value for your money for sure, no complaints.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the 24 years thar my husband and I have been together, we have always and will continue to stay at Service Plus Grande Prairie ❤️ Our experience has always been great. The staff is great and the Front Desk Manager is awesome and reasonable.
Stayed 1 night in Oct 2024

8/10 Good

robyn

Very impressed
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Stayed 2 nights in Sep 2024

4/10 Poor

Peta

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great shape. The staff are all super friendly and helpful. The kids loved the pool and the waterslide.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother!
Old n stinky! NO hot water, and zero pressure when trying to shower... Would not recommend!
Stayed 1 night in Sep 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to amenities and the room was very nice and very clean. Despite being next door to a casino, it was very quiet and I had a wonderful stay
Stayed 1 night in Oct 2024

6/10 Okay

Glin

Liked: Cleanliness, amenities, property conditions & facilities
Shuttle driver didn’t even help with my baggage.
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in person was not friendly. Pet friendly room had weird smell, like a bad odour that was trying to be covered up. Getting charged $25 x 2 for 2 lapdogs was steep as well, as a lot of places will only charge $25 total for up to 2 pets. Noisy as well, doors open and closing, talking etc.
Stayed 1 night in Sep 2024

8/10 Good

Rollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place
It was a good hotel it was a little dated but that didn't matter everything worked good, the staff was very friendly and there was lots of restaurants nearby. I stay at a lot of different hotels and this one the water pressure in the shower was just awesome. Lol
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but was so pleasantly surprised will stay again, the price was very reasonable, staff perfect and its close to everything, no complaints. Something is happening with the hot tub. My husband fell getting in and so did the other gentleman that was in the tub?? Weird it's like on an angle? But we were prepared second time.
Stayed 1 night in Oct 2024