Service Plus Inn and Suites - Grande Prairie

2.5 star property
Family-friendly hotel with free water park access, connected to a shopping center in Grande Prairie

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Waterslide
Deluxe Family Suite
2 restaurants, breakfast served
Casino

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    2 min walk
  • The Great Northern Casino
    6 min walk
  • Gateway Power Centre
    6 min walk
  • Grande Prairie, AB (YQU)
    6 min drive

Room options

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Grande Prairie

Heart of Grande Prairie.Within a 10-minute walk of the hotel, you'll find Northwestern Polytechnic and The Great Northern Casino. Gateway Power Centre and Heritage Discovery Centre are also within half a mile (1 km).

What's nearby

  • Northwestern Polytechnic - 2 min walk - 0.2 km
  • The Great Northern Casino - 6 min walk - 0.5 km
  • Bonnetts Energy Centre - 3 min drive - 2.5 km
  • Prairie Mall Shopping Centre - 3 min drive - 2.8 km
  • Eastlink Center - 5 min drive - 4.9 km

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪The Canadian Brewhouse - ‬10 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with free water park access, connected to a shopping center in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers its guests a complimentary water park, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A casino, a children's pool, and a spa tub are also featured at the family-friendly Service Plus Inn and Suites - Grande Prairie. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this Grande Prairie hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 1604 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1999
  • Casino
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (CAD 5.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Shopping mall
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 220 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 889 reviews" "
Rating 8 - Good. 333 out of 889 reviews" "
Rating 6 - Okay. 129 out of 889 reviews" "
Rating 4 - Poor. 39 out of 889 reviews" "
Rating 2 - Terrible. 26 out of 889 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast got boring on day 3 a little more variety. Bathrooms were a little tight.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, property conditions & facilities
Just choose the room not too close to the elevator … Maybe that was from the elevator the vibrations came from …overall It’s a decent place to stay with family we got a clean room and enjoyed the pressure of the shower head lol, and nice breakfast.. the morning cook organized the breakfast well but Just a lil loud.
Stayed 1 night in Aug 2024

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com didn’t advise us pool was not opened.
I was very disappointed as we had two children and booked there to use the pool and waterslide. Was not notified while booking that it was not open was happy that the actual hotel phoned and told us that as they noticed, we had to children and thought we may want to use the waterpark. Had to go to the rec centre and bring our children there which was out of our way.
Stayed 1 night in Aug 2024

4/10 Poor

Quaid

Liked: Staff & service
Disliked: Cleanliness
Room was smelly and big deposit fee for room
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Property conditions & facilities
It was a good place nice price. Comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Maryjane

Travelled with family
Stayed 5 nights in Aug 2024

8/10 Good

Myrna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Squeaky bed
The room was great , bed had some kind of plastic covers over mattresses, every time you sat on it or moved around they’d make a squeaky noise😡
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel, nice and clean, close to the Casino
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

6/10 Okay

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service
I’ve never encountered such friendly staff from check in to the housekeepers. Everyone was so helpful and polite. I would stay here again in a heartbeat
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Loranne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, clean room and property, had all amenities needed.
Stayed 1 night in Jul 2024

6/10 Okay

Doug

Stayed 1 night in Jul 2024

8/10 Good

Bernice

Stayed 2 nights in Jul 2024

8/10 Good

Shawn

Stayed 2 nights in Jul 2024

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jerel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to my medical appointment. Room was in good order. They offer free appetizers and drinks from 7 - 10 pm on Tuesday nights.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

10/10 Excellent

E Gail, Sylvan Lake

Liked: Cleanliness, staff & service, amenities
Beds could use a refresh, mattresses are noisy and well worn
Stayed 1 night in Jul 2024