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Homewood Suites by Hilton Jacksonville Deerwood Park

3.0 star property
3-star hotel near St. Johns Town Center

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Photo gallery for Homewood Suites by Hilton Jacksonville Deerwood Park

Exterior
Reception
Outdoor pool, sun loungers
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
8511 Touchton Rd E, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • HCA Florida Memorial Hospital
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

39-inch flat-screen TV with satellite channels, TV

Suite, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

39-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

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About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Hands on Children's Museum. Also, Saint Vincent's Medical Center Southside is within 3 miles (5 km) and Dog Wood Park of Jacksonville is within 6 miles (10 km).

What's nearby

  • St. Johns Town Center - 5 min drive - 5.0 km
  • University of North Florida - 6 min drive - 6.8 km
  • HCA Florida Memorial Hospital - 7 min drive - 7.2 km
  • EverBank Stadium - 10 min drive - 11.2 km
  • Mayo Clinic Florida - 12 min drive - 15.6 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Miller's Ale House - ‬11 min walk
  • ‪Jason's Deli - ‬7 min walk
  • ‪Golden Corral - ‬4 min walk

About this property

Homewood Suites by Hilton Jacksonville Deerwood Park

3-star hotel near St. Johns Town Center
Homewood Suites by Hilton Jacksonville Deerwood Park offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Homewood Suites by Hilton Jacksonville Deerwood Park. Self parking is free. A complete renovation of Homewood Suites by Hilton Jacksonville Deerwood Park was completed in March 2020.

This 3-star Jacksonville hotel is smoke free.

  • 117 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 34 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Staybridge Suites
Staybridge Suites Hotel Jacksonville
Staybridge Suites Jacksonville Hotel Jacksonville
Homewood Suites by Hilton Jacksonville Deerwood Park Hotel

Homewood Suites by Hilton Jacksonville Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 753 reviews
Rating 8 - Good. 167 out of 753 reviews
Rating 6 - Okay. 60 out of 753 reviews
Rating 4 - Poor. 30 out of 753 reviews
Rating 2 - Terrible. 26 out of 753 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Stayed 2 nights in Nov 2024

2/10 Terrible

Jerald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night the water pressure was so low the toilet wouldn’t flush and I couldn’t shower. The next morning the water was not working at all. I was told it was the 4th floor pressure and I would get a new room later in the day. I returned from my jobsite and was told I couldn’t get a new room and the problem would be fixed. The water was finally working in my room at 11 pm, but no hot water. The next morning, no hot water. I spent two days not being able to shower and a dirty toilet.
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Stayed 1 night in Nov 2024

6/10 Okay

Lorena

Travelled with family
I booked through Expedia! When I arrived I was charged again . The lady checking me in was on speaker phone with someone else and I never knew when she was talking to me or the phone. I felt this was very rude. The stay was fine. Bathroom wasn’t the cleanest. Carpets dirty. Windows you couldn’t see out of.
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel are very nice! The hotel itself is dated and in need of repair. The air conditioning in the room was marginal at best. There are no usb plugs at all in the room I had. I would not stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Jeanette A

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paint peeling off on the tub
Stayed 1 night in Aug 2024

4/10 Poor

michael

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to lots of restaurants a Publix just across the street which comes in handy when you have a full kitchen in your hotel room
Stayed 3 nights in Jun 2024

10/10 Excellent

Vicki J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe & felt secure at night while walking our dog.
Stayed 6 nights in Jul 2024

10/10 Excellent

Vicki J

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of areas to walk safely. Good lighting at night., able to walk our dog without feel afraid.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Shelly

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
This hotel definitely needs a deep cleaning. Cabinets and chairs in our room were sticky to the touch and dead roaches were inside where the plates were. The bathroom looked like it was quickly wiped off and not really cleaned. Carpet had not been vacuumed in some time. Hotel never had any wash clothes or towels cleaned. We had five guests in our room and was only given 3 towels and 3 wash clothes. We had to ask for some every single day and was always given the same answer that they didn’t have any and would bring them by later. Hot tub would not get hot and staff had no idea what to do or how to find out. The only good thing about our stay was it was close to our ball tournament location and the lady that checked us in the first night was wonderful. Unfortunately the other staff was not so much. Our room was never cleaned or trash taken out even though we requested that option upon booking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the paint was terrible the elevator was scary to get in and the A/C was hard to control on top of that the washing machine broke and we didn’t get notified about it i had to go down stairs twice before they mentioned that and we had to use pool towels..
Stayed 2 nights in May 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Blaine

Stayed 1 night in May 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not the best
Hotel was ok. Location was great as it was near alot of shopping and restaurants - we booked for a concert at Jaguars Stadium and it was close enough and far enough from the price hikes of hotels. The service was great-check in was quick and easy. The room was very dated and a little dirty. Lots of dust everywhere. Beds are very uncomfortable. There's a bar close by that plays very loud music until about 2 am so just be aware of that. We only stayed a night and that's about all we could of handled. I wouldn't book again.
Stayed 1 night in May 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Staff & service
When I attempted to check in they informed me they had overbooked and I didn’t have a room. So I had to find another room.
Stayed 1 night in May 2024

2/10 Terrible

Trina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Amy Charleboix asst mgr and Lynn branscome mgr of Homewood Suites by Hilton Deerwood Park Jacksonville, FL told me there were no available rooms when I asked to have my room changed because the bathroom toilet didn’t flush, the toilet was filthy and the bathtub appeared to have been unclean. I have my 3 yr old and 1 yr. old grandsons with me and we literally just arrived after a 9.5 hr drive from Virginia. Lynn branscome General mgr. also told me that she has been in this business for 23 yrs and there are no available rooms. Lynn also told me that If I wanted to check out I could, so I did. When I came down after packing up and getting the two grand kids together; as the grands and I were approaching the front desk Amy saw me and she said to the general mgr., Lynn, and Mike the individual whom checked me in “is that her?” I replied “yes, im her, but none of them replied. Amy did apologize for the matter as she gave me my receipt with a zero balance. She also asked me if the toilet in my room 222 was fixed and I replied “the worker who was attempting to fix the toilet in the room was just here you should have asked him if the toilet was fixed; and the worker should have reported back to you right away since this was a time sensitive matter. The worker did assist me on the elevator and appeared at the counter as I was checking out with Amy, but Amy never asked the maintenance worker if the toilet was fixed. I felt discriminated against since the hotel was not sold out.
Stayed 3 nights in Apr 2024

6/10 Okay

Shaun

Room was ok for a night. King suite was small, people above us were super loud and we could hear everything until about 2am. Staff were nice.
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
3 night family trip. Staff very friendly. Room was big enough to sleep everyone and sit in on a rainy day. Room had minor ‘not clean’ items like clear dusted/not dusted areas. Our family found this insignificant. Would not recommend the pull out couch bed for an adult, but the kids loved it.
Stayed 3 nights in Apr 2024

2/10 Terrible

Nick T

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Parking lot damaged my car.
The hotel parking lot had metal rods stucking up that ripped out the underside of my vehicle. The toilet also had hairs in it.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024